Showing questions for topic:

Complete distruction of data after update

Today I agreed to the update of Thunderbird. After the update all my data have been distroyed - no calender data have been shown nor my previouse emails nor my structure … (read more)

Today I agreed to the update of Thunderbird. After the update all my data have been distroyed - no calender data have been shown nor my previouse emails nor my structure of emails worked as ususal. I safed a backup file (zif) from another PC to an external drive. Now it is not possible to import this file because the zip is to big and I get the order to unzip first. If I do this I get a long list of errors and nothing works. Please tell me how to solve the problem! Ralf

Archived 11 180

Thunderbird 140.5.0esr - REALLY BAD (bug2001851)

Yesterday, I thought I had my original problem with TB fixed by installing v140.5.0. Well, things just got worse. While trouble shooting it today, it AUTO UPGRADED to v1… (read more)

Yesterday, I thought I had my original problem with TB fixed by installing v140.5.0. Well, things just got worse.

While trouble shooting it today, it AUTO UPGRADED to v144.0.1.

Archived 10 120

ESR versons WILL AUTO UPDATE TO RELEASE VERSION -- WHY? (bug2001851)

It appears that any ESR version will auto upgrade to the Release version right after you close the program and shut your machine down. When you go back online, surprise!… (read more)

It appears that any ESR version will auto upgrade to the Release version right after you close the program and shut your machine down. When you go back online, surprise!, you now have 144.0.1 installed with HALF your folders missing.

https://support.mozilla.org/en-US/questions/1548668/edit/1779923#answer-preview

Archived 10 220

Thunderbird update ruins my folder setup with sub folders under Inbox

There must have been an update for Thunderbird that screwed up the way I have been using Thunderbird for years now. I had sub folders under inbox. For example, I had an… (read more)

There must have been an update for Thunderbird that screwed up the way I have been using Thunderbird for years now. I had sub folders under inbox. For example, I had an investment newsletter go into a sub folder under inbox labelled "inv". I had a filter set up to move emails that had the name of the newsletter in the title to go to that "inv" folder. In this new version of Thunderbird, those separate sub folders are gone. The filters are still there but the folders are gone. Now all emails just go into the inbox. Is there a way to roll back to a previous version?

TIA Eric
נפתרה Archived 10 526

Thunderbird

Your latest request for donations has evidently come with a forced upgrade which I did not authorise. I have been happily using an older version of TB because it supports… (read more)

Your latest request for donations has evidently come with a forced upgrade which I did not authorise. I have been happily using an older version of TB because it supports my add-ons and themes. Now because of your uninvited intrusion they no longer work. Furthermore it seems that I can no longer download an older version that supports my requirements. NOT HAPPY!

נפתרה Archived 10 268

Update Available pop-up

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Mo… (read more)

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

======================================

THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

Archived 10 430

Where I can find a step by step process to move from ESR 128.5.2ESR to the new version of Thunderbird (not the esr version)? Been crashing, caused by Bitdefender.

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week… (read more)

I didn't know there was a non-ESR version of Thunderbird until I found out by chance a few days ago! Since the latest update to ESR 128.5.2 has crashed 11 times this week, I would like to move to the latest version (64 bit?) non-ESR. There must surely be an official Mozilla step-by-step guide to doing this?

נפתרה Archived 9 348

Thunderbird Update

On both my Mac systems, Thunderbird was auto updated to 128.6.1, yet that download is not available anywhere on the Thunderbird sites. Was 128.6.1 released by error? … (read more)

On both my Mac systems, Thunderbird was auto updated to 128.6.1, yet that download is not available anywhere on the Thunderbird sites. Was 128.6.1 released by error?

Archived 9 130

How do I disable the forced and ABRUPT obligatory Firefox updates?

I don't know who was the absolute [edited] to have the idea of forcing updates while the user is still working on the browser by shutting the browser down. Can someone el… (read more)

I don't know who was the absolute [edited] to have the idea of forcing updates while the user is still working on the browser by shutting the browser down. Can someone else help me understand how to stop this nonsense??

And yes, I had the option "Check for updates but let you choose to install them" selected, and I'm still being molested by this forced restart """feature"""!

Every time I'm in the middle of an important work session, Firefox will suddenly refuse to open new tabs and prevent the ones that are already open from connecting and receiving updates. It erase private tabs and messes up everything!

I was in a call with my boss, and it got dropped because Firefox decided to update?? And DEMANDED that I close the browser IMMEDIATELY to continue using it????? What the hell???????????

I've only been running into this problem in the past few months, and I'm honestly shocked by how little uproar I'm seeing online about this bug. This is by far the worst think I've ever seen in a browser.

Anyway, I appreciate any help. I saw a trick to permanently disable updates, but I don't want to disable them. I just want them to be installed either when I CHOOSE or when the bloody browser is NOT in use!

פתוחה 9 50

Updates are not following settings

Firefox is updating 2-4 x/month while in use and has to be restarted. But my setting is on "Check for updates, but choose when to install". The last update recorded is li… (read more)

Firefox is updating 2-4 x/month while in use and has to be restarted. But my setting is on "Check for updates, but choose when to install". The last update recorded is listed as February 2026. So what gives? Thanks

פתוחה 9 50

upgrade to Thunderbird Release failed to "port" two of five email accounts

Upon following the instructions to upgrade from the ESR version to the Thunderbird version, I am left with two email accounts that are devoid of messages. Additionally, … (read more)

Upon following the instructions to upgrade from the ESR version to the Thunderbird version, I am left with two email accounts that are devoid of messages. Additionally, tabs at the top now have no title or content. Recommendations?

Archived 9 277

Version 146 does not work on my laptop; Version 145 was working fine. 146 is now frozen 90% of the time.

Ever since Version 146 was automatically downloaded, all I see is a blank page and several icons across the top representing individual mail. (See pic attached. Before 1… (read more)

Ever since Version 146 was automatically downloaded, all I see is a blank page and several icons across the top representing individual mail. (See pic attached. Before 146, I saw all my mail listed.) The program freezes; I can't click on any icons. Most of the time I am just waiting for something to load. I have to fight to get my folders to even see my mail. How do I get Version 145 back?

נפתרה Archived 9 160

Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (read more)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

נפתרה Archived 8 279

2 140esr updates in a week wiped out of all my accounts and emails - Thunderbird profile (win10)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care abo… (read more)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

פתוחה 8 130