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Won't recognise password but web mail will

Been away for 1 week, and not used Thunderbird during absence. On return logged in as usual on desktop and cannot retrieve or send messages on Thunderbird - message asks … (read more)

Been away for 1 week, and not used Thunderbird during absence. On return logged in as usual on desktop and cannot retrieve or send messages on Thunderbird - message asks for webmail password, which it has not done for many years, then will open inbox but only shows all mail up to the day I last shutdown the system (7 Oct), then continues to ask for password for host. Have tried editing password within settings (but it is correct anyway) and can separately log into webmail (using the same password). Essentially unable to use Thunderbird but unwilling to use email history and using the webmail interface (plusnet) is slow and unwieldy. Any ideas much appreciated! I also note that my Thunderbird version must have updated automatically on opening to the latest version -158. Could this be the problem?

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Multiple AOL accounts do not work

Hi, since beginning of October 2026 I cannot access my multiple AOL-accounts in Thunderbird under Windows 11. I am prompted to the AOL page, insert PW but at the end: "a… (read more)

Hi, since beginning of October 2026 I cannot access my multiple AOL-accounts in Thunderbird under Windows 11. I am prompted to the AOL page, insert PW but at the end: "an error occurred". The PW is valid; I can log in to the aol-accounts on the AOL-homepage.

I already set all methods to OAuth2 and set usePrivatBrowser to true as mentioned in the forum; but it does not work. Any ideas?

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Gmail login timeout before entering master password

Short problem description: Gmail auth is running before the master password dialogue Long description: When starting up, Thunderbird runs Gmail auth before the master pas… (read more)

Short problem description: Gmail auth is running before the master password dialogue

Long description: When starting up, Thunderbird runs Gmail auth before the master password dialogue. This leads to a failure of the login when the user does not enter the password in time. The access token is not unlocked, auth fails, and a browser window will pop up with the gmail authentication dialogue, necessitating further user interaction and generating extra mails because TB will be reconnected with a regenerated token.

Expected behaviour: Authenticating email accounts being delayed, until the secret cache is unlocked with the master password.

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Expected popup for Gmail login is missing. "The file does not have an associated app"

I had to reinstall Thunderbird after doing a clean install of Windows 11. Since installing, the expected login popup for Gmail doesn't appear. I get the attached error m… (read more)

I had to reinstall Thunderbird after doing a clean install of Windows 11.

Since installing, the expected login popup for Gmail doesn't appear. I get the attached error message instead.

Yahoo worked fine after a few tries. What is the problem here, and how can I fix it?

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