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Loss of all Firefox info on PC after windows update

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details ba… (read more)

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details back? Thanks for your help. Dave Neild

            • @b.com (Mod's note: email removed)

נשאלה על־ידי Dave Neild ב־לפני 2 שבועות

תגובה אחרונה מאת mattc לפני 2 שבועות

the sync or account button does not appear

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installin… (read more)

Hello, after installing a new hard drive (the old one died and I couldn't recover the data), I reinstalled everything on my PC, except that a friend recommended installing Arium (Windows 10.8 LTS). It works fine, except that now I have no way of connecting my Mozilla account to Firefox to recover my passwords and other saved tabs.

I've searched a lot, tried several installations, and even installed a previous version of Firefox, but nothing works...

Do you know why? Is it because of Arium?

Thanks

נשאלה על־ידי julius.sax ב־לפני חודש

תגובה אחרונה מאת jonzn4SUSE לפני חודש

Emailed zip files are empty - Firefox + Outlook.com

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone. They reported that the zip file is empty. This happened two more times. I … (read more)

While using Outlook.com email in my Firefox browser, I attach a zip file to send to someone.

They reported that the zip file is empty. This happened two more times.

I confirmed that the zip file that I was uploading from my hard drive did indeed have files included.

I then downloaded the attached zip file from the email in my "Sent" folder. It was empty.

When I tried using "Outlook.com" in the Chrome browser, I did not have the same problem.

I'm using Firefox ESR version 128.9.0, on Windows 10.

(The downloaded empty zip file also had "utf-8" added to the file name - that problem is addressed in other tickets and is being worked on. I am not asking about that.)

נשאלה על־ידי Catemaco ב־לפני חודש

תגובה אחרונה מאת jonzn4SUSE לפני חודש

Endless crashes

I have Firefox on two separate computers, a desktop running Win7Prof64bit and a laptop running Win10Pro 64bit. Both Firefox installations crash constantly, ie every 10 - … (read more)

I have Firefox on two separate computers, a desktop running Win7Prof64bit and a laptop running Win10Pro 64bit. Both Firefox installations crash constantly, ie every 10 - 15 mins. They show the "Gah! Firefox just crashed. Please tell us what you were doing", and the box to return the data to Mozilla. With Restore This Tab at the bottom.

I always send you these reports but in about a year, the problem remains the same. Nothing has improved, I never hear back from you. Two different PCs, two different OSs, constant reports, no improvement. Why do I never hear from you? Why does this problem continue endlessly? I'm wasting my time sending you the reports. You take no notice. If you do, why does the problem continue and why do I never hear from you?

נשאלה על־ידי Peter Croft ב־לפני 2 חודשים

תגובה אחרונה מאת jeff-g לפני 2 חודשים

Cannot access www.amazon.com

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02. Nothing in the Windows 10(64bit)… (read more)

I cannot access www.amazon.com via the desktop version of Firefox 136.06! I can access amazon.com using my Android phone version 136.02.

Nothing in the Windows 10(64bit) OS or the Firewall is set to Block Amazon and my VPN is not set to Block Amazon. I do not know when this issue began or which Firefox Update may have caused it. See the screen capture attached!

Edition Windows 10 Pro Version 22H2 Installed on ‎12/‎21/‎2020 OS build 19045.5679 Experience Windows Feature Experience Pack 1000.19061.1000.0

נשאלה על־ידי Paul ב־לפני 2 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 2 חודשים

windows 10

I have windows 10 installed on my computer but firefox thinks its windows 8 and I dont get the 136 update, Im stuck at 115esr. many of my account websites are unavailable… (read more)

I have windows 10 installed on my computer but firefox thinks its windows 8 and I dont get the 136 update, Im stuck at 115esr. many of my account websites are unavailable. What can I do? any help would be appreciated.

Thank you Tim

נשאלה על־ידי tlucchesi58 ב־לפני 2 חודשים

תגובה אחרונה מאת TyDraniu לפני 2 חודשים

Webcam not being detected, specifically only on Google Meet on Firefox

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appe… (read more)

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

נשאלה על־ידי Lim Hang Sheng ב־לפני 3 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 2 חודשים

Yahoo Mail+ - Missing Send Button

After a recent system update (Windows 10, Mozilla Firefox, Yahoo Mail+, ???) I can no longer find the Send button on my Yahoo Mail+. It works fine on my iPhone and … (read more)

After a recent system update (Windows 10, Mozilla Firefox, Yahoo Mail+, ???) I can no longer find the Send button on my Yahoo Mail+. It works fine on my iPhone and works fine if I use Chrome (which I do not want to do), but when utilizing Firefox my Yahoo Mail+ no longer has a Send button for my emails. Can you help?

נשאלה על־ידי genie50smith ב־לפני 3 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 3 חודשים

Flickr wont load

Since yesterday Flickr will not load and comes up with the following error message The page isn’t redirecting properly Firefox has detected that the server is redirecti… (read more)

Since yesterday Flickr will not load and comes up with the following error message

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

It does work if I open it in a private window.

I am running the latest version of Win 10 and Firefox Thank you for any help

נשאלה על־ידי Mitch ב־לפני 3 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 3 חודשים

Cannot see comments on Fox News and Yahoo

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chr… (read more)

After the last update I can no longer see the comments section at the bottom of news articles on both Fox News and Yahoo. I double checked and they are workin fine on Chrome (I never this browser). I have been using FireFox for years and this is the first time this has happened. I am using Win 10 Any help would be appreciated Thank you

נשאלה על־ידי stan_nan ב־לפני 3 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 3 חודשים

Insert picture in email text

I have been trying to solve this issue all evening: HOW does one insert a picture is the text of an email message. I can attach the picture to the email but when I try … (read more)

I have been trying to solve this issue all evening:

HOW does one insert a picture is the text of an email message. I can attach the picture to the email but when I try to drag it into the text, it tells me cannot do it now but to try layer. Its it a memory issue?

Windows 10 Firefox v133.03 20241209150345 64bit Dec 10, 2024.

The issue is I do not have "Pictures" highlighted under the "Insert" menu. However, I do have "Attach file" which I did above, but I cannot drag the picture into the text and scale it as in the past.

When I try to insert the picture into the text, the message "The following files couldn't be attached: Filename.jpg. Please try again later." appears at the very top of the display.

"Link", "Pictures", "Emoji", and "Table" are all not hi-lighted. Do not know why???

HELP WOULD BE APPRECIATED!

נשאלה על־ידי raymond_j_markiewicz ב־לפני 5 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 5 חודשים

Problem setting Firefox as default browser

The situation is like this: I once reinstalled Edge, and then Firefox disappeared from the default browser options in Windows settings. No matter what I do, I can't make … (read more)

The situation is like this: I once reinstalled Edge, and then Firefox disappeared from the default browser options in Windows settings. No matter what I do, I can't make it appear again and set it as default browser. I want to ask if there's any solution, apart from reinstalling the browser,because I have a lot of data in the browser and I'm afraid backing it up and transferring it won't be convenient.

נשאלה על־ידי agenshu ב־לפני 5 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 5 חודשים