Firefox Community Forum

Hello,

Following a recent update, Firefox automatically deleted all of my saved addresses and payment methods. I had multiple entries saved for both, and this issue has never occurred before.

When I attempted to autofill an address today, nothing appeared. Upon checking the Payments and Addresses settings, both sections were completely empty. I did not manually delete any of this data.

Could you please investigate this issue and provide an audit report or explanation as to what happened?

Regards, Shawn

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I wanted to see how much they would charge for shipping so I had to put in my address and I allowed it to autofill but then it put in my credit card details. I do not give my credit card details to sites that I am unfamiliar with, I will use PayPal instead and this site then captured my details and sent a SMS to my phone to confirm so I know that they have captured some of my details, probaby my credit card details as well.

I went to settings assuming that the settings may have changed in the last update of Firefox but there is still no tick in the box Save and autofill payment info. I want to delete my credit card details from Firefox but I can't find them. There is nothing at all under payment methods and under addresses there is no record of my credit card.

I wanted to send this to Firefox as a bug report but I can't see how to do that. Perhaps you could send a bug report for me.

I have about 19 jillion saved addresses in autofill. I know how to delete individual addresses, but I'd like to know if there's a way to select multiple entries or to delete all of them in a single operation.

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

I have my credit card info correctly saved in the FF settings on my PC desktop, but it doesn't work correctly on some online forms.

When it fails to work I click on the truncated information for the saved credit card I wish to use, but it fills in later numbers in the sequence incorrectly with the wrong digits and too few numbers to even be a legitimate credit card number

I have double checked in the settings, "privacy and security", and the credit card numbers are entered correctly there and enabled.

The form I have most recently had issues with were for a local "big day of giving" site, and it is powered by something called "mighty cause."

I can't include a screenshot of the issue itself occurring or my settings, for obvious reasons.

My PC is windows 11 home edition, and the version of Firefox is 150.0.1 (I think).

When I am using the Firefox browser and am on a site that asks for my email, there is a Firefox dropdown with a list of email addresses. There are many email addresses on this drop down list and I cannot find where I can edit that list.

Nothing is the Autofill settings comes up. Where is that list of autofill email addresses?

why am i having problem having credit car acceptable it not my credit car it your sofware?

Contributor note: See also /questions/1562562.

Hi All

I need to remove my CC info from my profile, it takes me to the Privacy & Security tab and it tells me to look for the autofill option and on the current fire fox version i have 146.0.1 I do not see it

can anyone help me

thanks!!!!

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

there is a payment methods label in settings but thats is. its just a label under it immediately comes save addresses from other articles i can see that there should be a saved cards button but i have nothing why?