Firefox Community Forum

Sometimes, for no apparent reason, on my Win 11 ASUS laptop, Firefox will suddenly use a lot of resources, such that the temperature jumps from about 50 degrees to 95 degrees and the fan runs full speed. It appears the only way to stop it, is to close FF then reopen. What might cause that?

I also have an unanswered previous question about being unable to pay accounts.

Cheers, Keith

I am signed in to Mozilla account but the VPN plug in never gives me the option to turn it ON. I see the VPN plug in in the tool bar, every time I click on it, it tells me to sign in to my account even though I am already signed in. It never presents the option to turn "on" like I see in the FAQ. The "Turn on VPN" option never appears.

I am trying to edit my payment method with Directv.com. I log in with no issues. However, every time I try to access "edit payment" their website automatically logs me out. After a discussion with them, they blame Firefox for the problem and want me to use a different browser. Is it Firefox or is it their website?

I have attached a screen shot so you can see where if I click I get logged out.

I download my share of media using BitTorrent with Pirate Bay. Just lately, every time I attempt to download something I get redirected to a page, https://ultimatesurferprotector.com/lp5.php, that tries to sell me a VPN and I can find no way to stop this or contact them. I am happy with the VPN I have and have no interest in purchasing another. Does anyone know how I can prevent this from happening? Thank you.

MikeQ wdr5kt3ah@mozmail.com

I used to have many more icons on my toolbar. Since having to upgrade to Windows 11, the individual toolbar icons are huge! I can only get 6 on my toolbar, whereas on Windows 10 I have at least 11. Having to scroll down the bookmark list is time consuming and frustrating.

Suggestions?

In an accounting/payroll software application, a new window opens instead of a new tab. How to I fix this?

I've already tried about:config method as well as the simple 'tabs and browsing' method within Firefox settings. Nothing seems to work.

My folders suddenly stopped loading. When I log in, I can see grey boxes down the left hand side where my folders used to be. It looks as if the folders are trying to load, then the grey boxes disappear and all I see is in the screenshot I have attached.

I have followed the instructions GMX provides. Cleared the cache, etc. Those didn't solve the problem. The second attachment shows instructions that showed when I did an online search. Please ignore the second suggestion regarding Thunderbird. If these instructions refer to gmx settings, I cannot access them as you see by the first attachment, there is no way I can access gmx settings. The icons you can see only change how my inbox contents are displayed. If the instructions refer to email settings within FIREFOX, I am still stuck as I can find no help within FIREFOX on GMX settings that deal with these settings. I am offering my firstborn, my beloved dog, Reggie, and my best wishes for a long and happy life to the person who can successfully help me with this problem. Hopefully, Pam Barkas

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Why am I suddenly having to login to FF after every PC restart? This happens all the time now, but not on Android. Also, when I log back in I get duplicate emails with the same codes to confirm my details. What is going on?? I have not got FF set to delete data on exit.

I cant use firefox to connect to mail.com. I can connect by other browsers just not with firefox. Server Not Found

Firefox can’t connect to the server at 6938e629511d9131a58e28150289aa0a.safeframe.googlesyndication.com.

Windows 11; Firefox 152.0.5 (64-bit)

Hello I seem to have lost the ability to choose whether my bookmarks toolbar displays icons and text or icons only. At present I have icons plus 4 letters of text fading out. I want to return to icons only. How do I do this? Regards