פורום התמיכה של Firefox

Hello Mozilla Support Team,

Since one of the last updates firefox Download Setting seems not work properly...

Into Settings > Files and Applications > Downlods > Save files to option is ALWAYS on, even when "Aways ask you where to save files" option box is checked. When I open a PDF in view mode with Firefox, it automatically download it to the location described into "Save Files to"..in my case Desktop. It seems that the "Save Files to" option doesn't gray out when "Always ask..." option box is checked.

Do you have any idea why I can't chose just one of the two options?

Thanks for you help...

Alex

P.S. Attached screenshot...

Used firefox for many years on all my computers using OS 7 and 10 but today when I clicked on firefox I got news feeds . I have been trying all day to remove them , I might also add that all others computers with my account on has also got the same news feeds on .

How do I remove them I even tried to restore my windows 10 desk top today to a early date but now that computer wont even boot up .

Will someone please tell me how to remover the news feeds .

Many Thanks

When I open Firefox settings I can set; Firefox Home (Default), Custom URLs..., or Blank Page. I altered the Firefox Home to show a custom image per [[How to add image to my firefox home page / newtab page|https://support.mozilla.org/en-US/questions/1288490]] . Now I'd like to show the Firefox Home page every time I open Firefox or open a new blank tab.

When I read the article [[How do I set a different Home page and Home button|https://support.mozilla.org/en-US/questions/1341696]] the options in "about:config > browser.startup.page" are limited to "0-blank; 1-home page; 2-last visited page; 3-restore previous session", but there is no Firefox Home page in this option.

So, it seems I cannot have Firefox open to my custom Firefox Home page (and NewTab) image and have the home button open to my corporate web site. Is there another option that I can accomplish this?

Hello!

I had to reinstall Windows 10. Then I re -install the Mozilla browser and windows taskbar won't pop up over Mozilla. I found bug fixes I did but didn't help.

Thanks

hello

tried to fix this by using trouble shoot mode and then refreshed now can't load anything and crashes what do i do?

some web pages not fully loading without refreshing or go back 1 page and forward again Firefox 117.0.1 [20230912013654] installed 9/12/23 also running adguard adblocker 4.1.57 disabled it to test did not solve

not sure if related but hiccups on pages that auto refresh (happened over weekend) just manually refreshed

thank u m

I have updated my Firefox on PC to the newest version available (version 120.0.0.8720 as of 24/11/23 00:30 UTC). Unfortunately whenever I try to open it, it loads a blank screen and then crashes, and brings up the crash reporter. This has happened every time I try and open Firefox, even during Troubleshoot mode. I have over 180+ tabs and thousands of bookmarks on my account that I do not want to lose (I have not used Refresh Firefox for this very reason) but if I can't even access them on my computer then what can I do?

Please help me, I want to know how to fix this and keep my tabs and history. I am desperate.

After updating to FF 114, I noticed that my history and cookies were no longer being cleared according to my settings. Also, a particular page is now being opened as a pinned tab.

I reverted to FF 113, hoping that this would be fixed in 115. Today I tried 115.0.3, and history is still not being cleared. I have again reverted to FF 113.

I am on Windows 10. My history settings are to use Custom settings and clear history when Firefox closes. Cookie settings are to delete cookies and site data when FF closes.

Is there any intention to fix, or is this some new behavior that I am stuck with? Also, is there a way to clear the pinned tab behavior?

Thanks.

I just got a new laptop and downloaded Firefox for it. But I am getting pop up ads which say they're coming FROM Mozilla Firefox. I have to click them away, as small pop ups in the bottom right corner of the screen. They're typical of any spam. But some also create their own tabs!

Dear Firefox Support,

as an Manager Service Provider I use Firefox on a daily basis to access our management platforms. Just recently one of our providers launched an new platform to submit supporttickets, get information and sorts.

The issue I am facing is the following:

• start Firefox in Normal Mode
• login URL is https://me.n-able.com/s/sso-login
• upon entering my credentials and 2FA (which are 100% correct) I am presented with an error from SalesForce stating 'We can’t log you in because of an authentication error.'

When I start Firefox in either Incognito Mode or Troubleshoot Mode and following exactly the same process there is no issue all.

Of course I checked add-ons and extensions:

• between Normal and Incognito there is no difference
• between Normal and Troubleshoot I so no differences also

Please advise

Best regards Bart Haarman HaarmanB ICT The Netherlands +31 592 580170

I just updated to Firefox 120, and tried the new GPC setting (Tell websites not to sell or share my data). I ran into a problem when I went to the Xfinity community forums (https://forums.xfinity.com/) . It causes a banner on top showing they recognize the setting. There is an "X" in the corner, and some text that says "Hide this banner", but they are not active. Plus, I cannot make a new post or do a general reply (that weird forum software has both local replies to a particular post and general replies to the general thread.)

Is this a bug in Firefox, or a bug in their forum software? I attached a picture of the message it gives.

Hello!

I have the problem that every of my most visited sites are loading normal fast except for YouTube.

YouTube needs about 2 to 3 seconds to load the site itself and the thumbnails like "lagging" pictures which are rendering real slow while my other most visited sites like Twitch, Reddit or Twitter are loading in about 1 second or less. (i have installed the "Page Load Time" addon to check that).

I have only installed uBlock and nothing else.

So,I blocked a website with Website filter block policy(say https://google.com/*.Initially,it works but if I remove https:// from address bar and Enter,the website reloads.On refreshing,it again gets blocked though. This problem doesnt exist if I clear the cache before blocking the website

When ever i type in firefox no matter what key i strike firefox inputs the next letter from a rotating key set. Key strokes are as follow: 1234567890-=qwertyuiop[]asdfghjkl;'`\zxcvbnm,./-+\ that is all from hitting one key over and over I have uninstalled and reinstalled firefox, reset firefox attempted every keyboard shortcut i could find on the internet nothing helps. I have removed all extensions used and turn off anti-keylogger and still this problem persist. What am i missing?

I need pinned tabs to show their title, just like normal tabs. They currently only show an icon, but apart from the fact that in my case the icons are identical to one another so I can't know which one is which without hovering them, I'm more of a text person anyway.

So, how to make pinned tabs show their title?

I'm not able to log into at least two different websites after installing Firefox on a brand new computer (e.g., actblue.com). The page merely reloads as if I didn't enter the log in information correctly.

• The websites log in just fine on Chrome, so I know it's not an issue with the websites per se. So it seems to be limited to only when I use the Firefox browser.
• I've disabled extensions, removed them, and tested in Safe Mode, but the problem persists. That leads me to believe the problem is something with the Firefox browser specifically.
• Cookie restrictions are only on Standard, not Strict; I even using a Custom setting to allow cookies to be tracked.
• I've tried clearing the cache and cookies.
• I've deleted the cookie file, thinking it might be corrupted.
• I've restarted Firefox several times.
• I've restarted the laptop twice.

None of that has worked. I'm out of ideas.

In trying to use features of various apps, the app tries to connect to Firefox, resulting in an error message "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." But in fact, Firefox IS running. An example of this problem is invoking updates of some apps; another is in Zoom trying to login using SSO. It leaves me stuck, and the only solution I have found is to use Edge instead of Firefox.

I was on phone for a couple hours last night with my satellite provider HughesNet to figure out why nothing would stream. We never gt it figured out. Then, I tried another browser and it worked fine!

Ihave been becoming more and more disenchanted with Firefox this year. SOOOOOOO many problems, it makes my life harder. The only alternative is Google. Everything works with Google pretty much. BUT I HATE GOOGLE!! EVIL. So please fix firefox!