מוצגות שאלות עם התגיות: הצגת כל השאלות
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Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 לפני שנה

Last reply by Helium2 לפני 10 חודשים

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Firefox 96.0 - "Forced" dark mode

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including: New tab backgro… (read more)

I have been a "light theme" user for 15+ years. Since updating to 96.0 today, a dark mode spreading across Firefox has been forced onto me, including:

  • New tab background
  • Background of any tab waiting to load a page
  • Google/Youtube background
  • Settings/add-ons/password menu backgrounds
  • Automatic username/password drop-down background
  • Background of the little box that appears on the bottom-left (the one which shows the URL when you mouse over a link)

I am unhappy with this and wish to have my usual theme back. Can anyone please assist?

(In addition, there is some sort of white border around the current tab, which I do not like)

Asked by hevinroyal לפני שנה

Last reply by Paul לפני שנה

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  • Archived

SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood לפני שנה

Answered by jscher2000 - Support Volunteer לפני שנה

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  • Archived

What Happened to "Print Preview"?

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the wa… (read more)

A recent Firefox update has totally disrupted our ability to print from browser windows. There used to be a "Print Preview" button that allowed us to set things up the way we wanted them. That's now missing. As a result, stuff that used to cost us for ten pages now costs us for twenty pages. Also, when we print double-sided, the second side prints upside down.

This strikes me and my wife as a horrible development, and we would like to go back to the old version ASAP!

Asked by Anan לפני 2 שנים

Answered by jscher2000 - Support Volunteer לפני 2 שנים

  • Archived

Signing into Firefox after resetting my laptop

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy an… (read more)

Hi there I reset my pc I know my username and password to my login here but not letting me sign into gmail (given I might have used Firefox's password generator thingy and I can't login and I've got my important websites signed into that login, thoughts on how to reset my password?. I want that one as I've spent £££ on Patreon and that and building my custom Firefox account :(

Asked by Jamie Willis לפני 11 חודשים

Last reply by Paul לפני 8 חודשים

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  • Archived

Double spacing in Menus is back :'-(

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the m… (read more)

A few months ago Firefox decided to double space all the items in menus. Reading through the forums many people didn't like this because of the amount of space that the menus now take up. Fortunately there was a work around, by setting 'browser.proton.contextmenus.enabled to false they returned to normal

This morning Firefox my got upgraded and the double spacing problem is back again. However there appears to be a bug with the setting and the menus won't return to normal. I'm now stuck with stupidly large menus that won't fit on the screen and lots of painful scrolling.

Does anybody have an alternative workaround until this is fixed?

Asked by stormcloud לפני 2 שנים

Last reply by chrisjsevans לפני שנה

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Gmail won't switch accounts

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily. In the past few weeks, though, w… (read more)

I've used gmail (with multiple email accounts) on Firefox for many, many years. I switch back and forth between my email accounts daily.

In the past few weeks, though, when I try to switch from my primary account to the others, it just defaults back to the primary. I've purged the cache, I've signed out and signed in. This does not happen on Chrome, just Firefox, which is why I've brought it here.

If I change the URL of the mailbox

https://mail.google.com/mail/u/0/#inbox

to

https://mail.google.com/mail/u/1/#inbox

It will take me to another mailbox. I can then change that number to get to the others. But it shouldn't be that way. So ... what is going on? How do I fix it?

Asked by randee1 לפני שנה

Answered by randee1 לפני שנה

Can not access bank account truist.com

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firef… (read more)

I can not access for days my bank account at truist.com. It shows it is loading but never does. I CAN access from any other browser want to use! Truist says it is a Firefox browser issue.

Asked by wgray2141 לפני חודש

Last reply by jdnovad לפני 13 שעות

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  • Archived

Unable to type a "space"

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all word… (read more)

When typing comments on a web blog, after the spacebar is used, the first letter of the next word eliminates the previously typed space. So what I end up with is all words in a sentence running together. Tried other browsers and they work fine. Changed keyboard as well no joy. Typing is normal in applications like adobe, word, etc..... Only happens during Firefox use......... Uninstalled and reinstalled Firefox, also no help..... How do I fix ?

Asked by doej79779 לפני שנה

Last reply by cor-el לפני שנה

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  • Archived

Other Bookmarks in the Firefox Toolbar is missing

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through… (read more)

I had an arrow on the right side of my FF Toolbar for "Other Bookmarks". Recently it went missing. I have many bookmarks under that heading, and can get to them through the Bookmarks Manager, but no arrow on the Toolbar. How can I get it back?

Asked by Barry_Merchant לפני שנה

Answered by jscher2000 - Support Volunteer לפני שנה

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  • Archived

Getting 404 error on my banking site

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in wi… (read more)

I've been using my banking site for many years on my desktop computer. Today the site comes up but when I try to log in I get a "404" error message. I tried logging in with Edge and there was no problem. I have deleted all my banking cookies on Mozilla and the result is the same. This is a major problem and I would appreciate any suggestions.

Asked by pdlc1204 לפני 2 שנים

Answered by Terry לפני 2 שנים

  • Archived

I cant download from google drive on firefox version 95.0.2 windows 10

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I thi… (read more)

Whenever I try to download something off my google drive, text pops up in the bottom left corner, but then nothing happens. It works just fine on microsoft edge, so I think its a firefox issue and not a google drive issue. I tried refreshing my browser, deleting my cookies, updating my browser, turning off enhanced tracking protection, and anything else I could think of. Please help.

Asked by nathanogrodowczyk לפני שנה

Last reply by jonzn4SUSE לפני שנה

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  • Archived

Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (read more)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Asked by gershonido לפני 3 שנים

Answered by gershonido לפני 3 שנים

Date/time of older Facebook posts disappeared

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would us… (read more)

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Asked by johnr4308 לפני 4 חודשים

Last reply by GHSRobert לפני 4 חודשים

  • נפתרה
  • Archived

PRIVACY: The Big Lie

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers. Even If I try to block the connections wit… (read more)

You will tell me why Mozilla Firefox, a browser that claim to protect our privacy, is PERMANENTLY connected to Amazon servers.

Even If I try to block the connections with a Firewall, it's useless, because the next time I start it, it still connects to Amazon using diffferent IP address, even if the starting page is totally blank.

It is not about keeping firefox up-to-date, because when I manually start the search for an update, Firefox establish a new connection: Mozilla REALLY want my browser to SEND datas to Amazon, which is one of the worst company when we talk about collecting personnal informations, just like Google, which Firefox also use, but it's less dramatic since I can decide to not use that feature.

So, like I wrote, I try to block Amazon IP addresses: The result is that I can't access extensions store, but that's still not the use of these servers, since even If It's blocked, Amazon still appears in Established connections, and it's not about Search: Indeed, Amazon appears in a list of engines we can use ( if we want it ), but it's un-checked, and I use a different search engine, so what's left now, since there's apparently no reason at all for these connections to happen.

Here's my theory: Mozilla need money to survive, so it sell informations about its users to Amazon, and that's why it's so important to keep these connections alive.

The fact that we're forced to connect to Amazon servers shows that it's not necessary and that whatever the reason you ive me (update, protection...), it's probably (obviously) not the truth.

Waiting for a real answer !



I

Asked by SmilieX לפני שנה

Answered by jscher2000 - Support Volunteer לפני שנה

  • Archived

access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary לפני שנה

Last reply by Mary לפני שנה

  • Archived

Latest Update

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking… (read more)

I updated to the latest version yesterday and now my Bookmarks ,History and a few other things have gone into Dark Mode. I really don't care for it and have tried looking into my settings but I see nothing that I can do to go back to the normal white. I am using Windows 11 on an HP All In One Desktop computer. Is there anything I can do to revert back to the way it was? Thanks for any reply.

Asked by CarolinaGirl57 לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

Firefox & Ad Blockers

I made a post the other week about issues I was having with Firefox & YouTube. Having put the browser in safe mode I discovered that it was my ad blocker/s. That s… (read more)

I made a post the other week about issues I was having with Firefox & YouTube.

Having put the browser in safe mode I discovered that it was my ad blocker/s. That said, I had notice Firefox lagging or loading hard on video sites, not just YouTube as well as some applets on other sites. And having experimented with various ad blockers and video sites as well as my own blogs, I find that I am not having these problems with ad blockers in Chrome or Edge, but only Firefox, so much so, that most of these sites are entirely unusable unless I disable the ad blocker/s in Firefox.

Frankly, I've been noticing it for some time, but as of the other week they have nearly rendered the browser unusable, or the ad blocker/s unusable in Firefox on said sites. I have completely uninstalled and reinstalled the add-ons, from the Mozilla site, to no real avail.

It is not only annoying but very frustrating and I am about to give up, on the browser altogether. I am not having these problems with the same ad blocker/s in Chrome.

I've spent nearly two weeks on this and it hasn't gotten better.

There it is. Thank you.

Asked by springheel לפני שנה

Last reply by Amelia לפני שנה

  • Archived

Unresponsive links

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm Click on any of the links embedded in the text, such as _United Press International, TC… (read more)

Go to this page... https://electronics.howstuffworks.com/prepaid-cell-phones.htm

Click on any of the links embedded in the text, such as _United Press International, TCM Net, Wireless Guide_. No response.…

EDGE and Chrome have no issue with these links.

Asked by borate לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה