מוצגות שאלות עם התגיות: הצגת כל השאלות
  • נפתרה

Bookmarks import still messed up, now with double nesting and duplicate/triplicate directories?

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however … (read more)

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

נשאלה על־ידי kFirefoxForum ב־לפני 2 חודשים

נענתה על־ידי kFirefoxForum ב־לפני 2 חודשים

  • נפתרה

I signed into my firefox account on my wife's computer and now ALL of her bookmarks and passwords are mixed in with my data

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that compute… (read more)

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

נשאלה על־ידי twanto ב־לפני 2 חודשים

נענתה על־ידי TechHorse ב־לפני 2 חודשים

  • נפתרה
  • Archived

I can't find "Sync" option in firefox v133

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem? I want to rec… (read more)

I installed a new Windows 10, then I installed the latest version of Mozilla Firefox v133 and there's no sync option in this version 🤔 What is the problem?

I want to recover my bookmarks and passwords

Any solution?

As you can see in the picture

נשאלה על־ידי mdl79711 ב־לפני 12 חודשים

נענתה על־ידי jonzn4SUSE ב־לפני 12 חודשים

  • נפתרה

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have sign… (read more)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

נשאלה על־ידי MJ ב־לפני 4 חודשים

נענתה על־ידי Nathan Giovannini ב־לפני 4 חודשים

  • נפתרה

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (read more)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

נשאלה על־ידי hf_alexander ב־לפני 2 חודשים

נענתה על־ידי hf_alexander ב־לפני 2 חודשים

  • נפתרה
  • Archived

Syncing Issues

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and ext… (read more)

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

נשאלה על־ידי Sl33pyAlligat0r ב־לפני 8 חודשים

נענתה על־ידי jonzn4SUSE ב־לפני 8 חודשים

  • נפתרה

Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (read more)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

נשאלה על־ידי jyngdev ב־לפני 5 חודשים

נענתה על־ידי Paul ב־לפני 5 חודשים

  • נפתרה

I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (read more)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

נשאלה על־ידי tranthanhsang224 ב־לפני 3 שבועות

נענתה על־ידי tranthanhsang224 ב־לפני 3 שבועות

  • נפתרה

Sync didn't work

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browse… (read more)

I reinstalled the operating system, so to speak, changed my device. I clicked the sync button and it worked. I reinstalled the operating system and reinstalled the browser. I logged in, nothing happened. I rebooted, nothing changed. I clicked sync, everything was the same. Where are my bookmarks and passwords?

נשאלה על־ידי madforse ב־לפני 2 חודשים

נענתה על־ידי madforse ב־לפני 2 חודשים

  • נפתרה

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (read more)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

נשאלה על־ידי Camisia ב־לפני 5 חודשים

נענתה על־ידי Camisia ב־לפני 5 חודשים

  • נעול

Sync issue - "This profile was previously synced to a different account"

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in usin… (read more)

"This profile was previously synced to a different account To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using xxx@xxxx.xxx, create a new profile."

So I deleted my old mozilla account since I abandoned the email that it was linked to, but when I tried to sync with my new account I get this. Is there anyway to do this without having to make a new profile?

I tried making a new profile and copy and pasting my profile into the new one, but still get the same pop up. I guess there's something in my profile that says it's been synced before, is there anyway I can find that and delete it or change it?

נשאלה על־ידי SuMo Bot ב־לפני חודש

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני חודש

  • נפתרה

Can't view my synced tabs from the sidebar on friefox flatpak

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based… (read more)

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

נשאלה על־ידי danwchan ב־לפני 3 חודשים

נענתה על־ידי George Kitsoukakis ב־לפני 2 חודשים

  • נפתרה

Passwords not Syncing

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also no… (read more)

Hello, After performing a clean install of the OS, I logged in to my firefox account. But it is not syncing the passwords. I tried installing firefox to my phone, also not syninc. I think btw, it is syncing but my passwords are not there. Here is the log: https://pastebin.com/DH0wuERM Any help appreciated, because there were more than 200 passwords there. Thank you

נשאלה על־ידי tansugunay ב־לפני 3 שבועות

נענתה על־ידי jonzn4SUSE ב־לפני 3 שבועות

  • נעול

не синхронизирует

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестит… (read more)

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестить

נשאלה על־ידי firesocks ב־לפני 3 שבועות

תגובה אחרונה מאת Denys לפני 3 שבועות

  • נפתרה
  • נעול

Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (read more)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

נשאלה על־ידי SuMo Bot ב־לפני חודש

נענתה על־ידי SuMo Bot ב־לפני חודש

  • נפתרה

Sync issue - all extensions lost

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set . I formatted my C drive and reinstalled windows, but logging back i… (read more)

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?

נשאלה על־ידי dominikus28 ב־לפני חודש

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני חודש