Firefox Community Forum

Dear Firefox Support Team,

I am encountering an issue where PDF files fail to display properly in Firefox, appearing as blank pages. This problem persists across multiple PDF documents, suggesting a potential browser compatibility or configuration issue.

Request:

   Please investigate this behavior to identify the root cause (e.g., rendering engine, plugin settings, or recent updates).

   Adjust Firefox’s default PDF handling settings or implement necessary fixes to ensure proper PDF display.

Additional Details:

   Firefox Version: All
   OS: windows&mac
   File link: https://res.mdpi.com/data/pharmaceuticals-18-00847-v4.pdf
   Steps to Reproduce: Open any PDF file → Blank page appears.

This issue impacts productivity and user experience. Kindly prioritize resolving it or provide workarounds. Thank you for your attention.

Best regards, Mia Yu meijuan.yu@mdpi.com/1036926860@qq.com

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Instructions begin with "Click on the three horizontal lines and select OPTIONS." My updated version of Firefox does not have OPTIONS. Reinstalling Firefox did not solve the problem. In OPTIONS, PDF is supposed to be in the list. Opening a pdf file in Firefox did not cause an edit option to appear.

I just had a Firefox update and it stated: Edit PDFs in Firefox. How do I find this feature? I've looked in settings and all things listed from the "hamburger" menu and can't find it.

I opened a new window and dragged a PDF into it. While the icons in the upper right do not include Edit, I just went to the field I needed to change (an alarm permit renewal, change of email). A box opened "somewhat" over where I clicked, and I was able to enter the new email, but I could not delete the old one. After saving and opening in Acrobat, both emails are written over each other, making both unreadable.

I cannot highlight my old email in the original form in order to select Delete. When I type my new one, a trash can appears, but that is for deleting what I just entered.

I often save to PDF or mark text then transfer it into a document. Firefox renders many letter combinations as ligatures: ff, fi, ffi, fl, and more. I don't want ligatures. The cures proposed have involved forbidding pages to use their own fonts. Is there another way?

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

Firefox has been used to open PDFs. Suddenly, all the PDFs appear as totally black. If I hover over the tab for that PDF, it shows the little representation as normal white background. This just happened. Don't know how to correct for this.

Hello all,

I know this feature is brand new and awesome! I have a question about the statement below from the FAQ.

What does the statement "When editing with Firefox, your documents generally stay on your local device" mean? I am just wondering about the "generally" portion.

I sometimes have to edit sensitive documents and want to make sure that this editor is a viable option. Will there be a prompt if the file has to be uploaded to a server?

Just some security concerns.

Thanks in advance for your help.

Tom

In previous versions of Firefox (up to version 133), it was possible to automatically trigger printing of a PDF file by loading it into an iframe from a sandboxed iframe and call print. However, starting with version 134, this no longer works.

Is there any other way to automatically trigger the print dialog for a PDF file in Firefox, similar to how it can be done in Chrome/Edge (e.g., by opening the PDF in a new window and directly triggering the print dialog without additional button clicks)?

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

I have a question about using Firefox PDF Editor. I copied some text from a PDF document that is on my computer, by highlighting the text and then hitting Ctrl+C. The text copied onto my clipboard OK. Then I opened a blank PDF document in the Firefox PDF Editor and tried to paste that text into the blank document, but I wasn't able to do so because when I right-clicked on the blank document and then clicked on "paste", nothing happened. This apparently is because the word "paste" is faded-out in the drop-down menu (i.e., it does not appear in prominent bold print). Google's Artificial Intelligence seems to indicate that the technique I used would work (see screenshot which I've uploaded). But it didn't work, so can anyone please tell me how can I paste text into that blank document?

Hello,

I have a PDF that opens and displays correctly in Adobe as well as the Edge Browser.

However, when I attempt to open it in Firefox in Windows 11 it doesn't show the letter "i" - - - I swear I'm not making it up. I had a friend try to open it in her Firefox (Windows 10) the letter "i" is also missing.

I wish I could attach the actual PDF so others can test but I will add a screenshot to this message.

Regards,

Paul

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?