Firefox Community Forum

History drop down-Restore Previous Session MENU OPTION AND Recently Closed Windows MENU OPTION tab choice ARE DARK!!! Not active!!! Why? (If they are there to be seen they should always be active for use)

I use these ALL THE TIME!! Where is that function??? Why is MY history from yesterday NOT there for me?? I need it right now!

My life is busy and stressful enough without Firefox or Apple or Microsoft adding to it!!!

btw am waiting full 5+ min for a simple screenshot to "upload" to Firefox help below so I can hit send on this?? Still see the word "uploading" - are you finished yet Firefox?

Apple computer w/Tahoe OS 26.31

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

after downloading and installing v.126 of firefox, my history has disappeared. the browser is not generating new history from web site visits. the history is fixed permanently on a single web address. this is the web address of a site that is in my toolbar. this site cannot be deleted from the history. this site cannot be deleted through the preferences menu. the same site shows in the history file as the only site visited in the past several months, even though i have not visited that site in the past several months. the browser does not show my browsing history. the browser does not create a browsing history. my history function is permanently broken.

help?

Hi,

when I try to access the Gallery photos page on OneDrive, especially in the 'For you' section, I get a gray screen and nothing happens. When I check the console, it shows the issues I've captured in the screenshot. I tried this on Mac and Ubuntu with a fresh profile and a clear internet connection. Does anyone have an idea why this is happening? Firefox Version is the latest 142.0.1 No problem with Vivaldi, Chrome etc.

Thanks, Dirk

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

[article] This article claims there is an "AI Controls" section in Settings. This is not found in v 147.03 (up to date) for Mac. Please let me know how to disable all AI in Firefox.

Over the past six weeks I have had two failures of Firefox [running current version 146.0 (aarch64)] in completing CC payment processes -- at least one involved updating an expired car, I can't recall if the other involved such a change or just entering a card.

I am using Firefox on a mac mini M4 Pro running macOS Sequoia 15.7.2 (up to date, fully supported, but not Tahoe the recently released new version of macOS). I am running Firefox with 4 extensions -- 1 Password, Print Friendly, Raindrop.io, and Authenticator. None were being actively used during these incidents.

In both cases when I switched to Safari and opened the sites, I was able to successfully complete the CC changes and payments. So it does not appear to be related to a problem in my internet connection.

My questions are: a) has anyone had a similar experience with Firefox

     -- particularly incidents related to online financial transactions

b) if so, have you found a solution c) regardless, do you have any suggestions about the cause of the problem or changes to try

Otherwise, my experience with Firefox has been excellent and I am very happy with it, but this is obviously a frustrating and time-consuming problem.

I have reported it to Firefox -- the response was that they will look into it but that my next step should to ask "the community" here.

My thanks in advance for any help or suggestions.

Bob

I run a mac mini with OS X Catalina. I keep to that operating system as a number of my work apps work better. I am on the latest version of Firefox (64 bit) 144.0

In the last couple of years I have found webforms on Firefox seem to omit links or progress buttons like CONTINUE. When I check with the issuer or my colleagues I find they all use CHROME.

I have wasted a great deal of time on what I would have thought is a Minimum requirement issue.

Please give me one reason why I should stay with Firefox and not change to Chrome

thank you

The errors I get are kind of all over the place though. I've completely deleted and reinstalled Firefox, and removed all extensions too.

It will loop to the login screen over and over, or I get the message 'An error has happened, try again later'...

I used the browser console and didn't get anything that seemed usable. I use Strava nearly every day so I'm having to use Safari. And this issue is on all of the mac and Windows systems I use. 'Troubleshooting Mode' didn't work either.

Help!

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Been searching. Updated firefox and lost passwords (across MacBook and iMac Firefox versions) so googled, went looking for logins.json etc files. No sign of them, and no firefox folder in applicationsupport/library on my Mac. Showing hidden files. About:profiles shows only one profile. No idea how I can restore things. Time Machine backup on desktop iMac has no firefox profile files. Where is the data please? Etc etc :O)

Firefox 125.0.2 on Mac

When I press shift+cmd+D to bookmark all open tabs, instead of the links being saved to the designated folder, they are all saved to "Bookmarks Menu". The designated folder itself also appears with these links but it itself is empty.

I would expect shift+cmd+D to bookmark all links in the folder and the folder to appear in "Bookmarks Menu". This is what use to happen ages ago. I'm not sure what caused the change in behavior. Anyone have any ideas on fixing this?

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Emojis do not show on Firefox 146 on macOS. I downgraded to 145.0.2 and they do show, so it seems related to Firefox 146.

I have macOS 26.2 running in both test cases.

Emoji in question: 👨🏻💻

I'm encountering some difficulties with my current account, which is locked out. I would like to request assistance from the support team to help me delete my account and remove my personal information from the platform. However, I'm having trouble finding the contact information for the support team. I couldn't locate their email address or phone number, and I'm hesitant to post my personal email address and information on a public forum.

I'm feeling quite frustrated, as I've never encountered such challenges with an app before. It appears that I'm unable to reach the Firefox support team at the moment. Can someone please provide guidance on how I can securely and privately request their assistance in deleting my account and personal information?

I had to create a new account just to post this question because my original account got locked out. This happened because I recently acquired a new phone and didn't transfer the two-step authentication information to my new device.

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

Is anyone else having problems with the latest version of Firefox not rendering Google Calender, Amazon.com and other websites?

I need to disable the "command I" keystroke because it is causing alot of problems when I hit it. I am on a Mac and use a Protooarc EK01+ keyboard, This keyboard has a "settings" key and when I peess it by accident, it dislays the Ihfo dialog screen (and erases what I've already typed. Can you help me, please?

Firefox 148.0.2