Showing questions tagged: הצגת כל השאלות
  • Archived

My Firefox Home Page on iMac opens with another's Home Page. How do I get my Home page back?

When returning to my Firefox Home Page, an unknown Home Page appeared. I am unable to get out of this Home Page and back to my own Home Page. I use an iMac and with the … (read more)

When returning to my Firefox Home Page, an unknown Home Page appeared. I am unable to get out of this Home Page and back to my own Home Page. I use an iMac and with the latest software.

Also I have modest computer knowledge so any answers or solutions to this issue should be kept simple.

I have been unable to find an answer that fits my problem on the various Firefox FAQ's. There is a solution posted for Microsoft but not Mac or Linex users.

Any help would be appreciated.

נשאלה על־ידי BanjoBilly ב־1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Lost previous session, 20 Windows and several tags per window all gone

Firefox has been really buggy for a long time now and today it proposed that I do a "refresh". It said all my windows would be restored..... I did the refresh and the wi… (read more)

Firefox has been really buggy for a long time now and today it proposed that I do a "refresh". It said all my windows would be restored..... I did the refresh and the window that was previously open duly appeared to have been restored - it was a window button saying "restore previous session". So I clicked on it to get back all my windows and tabs, but the button turned grey and never went any further.... I then tried trouble-shooting having checked this forum and I tried replacing the "sessionstore.jsonlz4" from a TimeCapsule backup 12 hours earlier, but it doesn't make any différence. When I reopen FF it carries on as if the 20 missing windows never existed. So PLEASE can someone tell me what file(s?) I should be copying? /restoring(?) from TimeMachine to rollback and recover all the missing windows. Huge thanks in advance :-)

נשאלה על־ידי JWAFrance ב־1 year ago

Last reply by WestEnd 1 year ago

  • Archived

Firefox will not close or respond, is grayed out and will not allow my computer to restart. I've tried uninstalling but Firefox is running so can't. Help!

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force q… (read more)

Firefox was left open. Macbook Air went to sleep. When awakened Firefox was grayed out and not responsive. No dialog boxes or errors have appeared. I cannot quit, force quite or uninstall Firefox. I cannot restart my computer because Firefox cancels it. What do I do???

נשאלה על־ידי TGimms ב־1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox 75 browser crashing daily

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.… (read more)

Firefox keeps crashing, sometimes individual tabs, sometimes the whole thing. The constant "crash reason" given in the reports is: EXC_BAD_ACCESS / KERN_INVALID_ADDRESS.

I'm using a macbook, mid-2010 upgraded with SSD and 8GB RAM. (Which may be the problem right there.)

My only extensions are Facebook Container, OneTab, Reddit Enhancement Suite, and uBlock Origin. Only plugins are OpenH264 Video Codec, Shockwave Flash 32.0, and Widevine Content Decryption Module provided by Google Inc. (no idea about this last one).

Any ideas?

(My understanding of the inner-workings of computers does not run terribly deep...)

נשאלה על־ידי wnheck ב־6 months ago

Last reply by FredMcD 6 months ago

  • Archived

I changed my user agent, now I can't chage it back. I can't get through to your site on the computer with the changed browser. What do I do?

To upload photos to Instagram I changed my user agent to replicate an iPhone. Now I can't change it back. I can't get through to your site on the effected computer with t… (read more)

To upload photos to Instagram I changed my user agent to replicate an iPhone. Now I can't change it back. I can't get through to your site on the effected computer with the changed browser. Thus, I can't download a new version of Firefox. I understand there may be a "revert to original" command somewhere, but I can't find it. HELP! What do I do? Thank you very much for your assistance,

נשאלה על־ידי Richard Nodine ב־8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox crashes

Firefox se cierra continuamente, sin posibilidad de hacer nada ni en modo seguro. El crash id es: Crash ID: bp-8ae35873-5b09-4a37-9b95-7d5980190506 Un saludo … (read more)

Firefox se cierra continuamente, sin posibilidad de hacer nada ni en modo seguro.

El crash id es: Crash ID: bp-8ae35873-5b09-4a37-9b95-7d5980190506

Un saludo

נשאלה על־ידי sdc93 ב־1 year ago

Last reply by cor-el 1 year ago

  • Archived

Crash at startup for one specific user on Mac

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6). Firefox goes fine on my profile (administrator) and on a "test" pro… (read more)

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6).

Firefox goes fine on my profile (administrator) and on a "test" profile I specially created to test Firefox.

On my wife's profile (the problematic one), a crash report window appears every single time.

I tried to boot in Safe mode. It is impossible to even boot that way. When I click the to start in Safe mode, the crash window appears.

I deleted Firefox and reinstalled it. No solutions there either.

I ran a malware detector. Flashback malware was detected and destroyed.

Here is a copy of the detailed error message :

AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 BuildID: 20181114214635 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1543160933 DOMIPCEnabled: 1 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1543158751 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 333 StartupCrash: 0 StartupTime: 1543160930 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181114214635","version":"63.0.3","vendor":"Mozilla","displayVersion":"63.0.3","platformVersion":"63.0.3","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":5,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3060,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"17.7.0","locale":"fr-CA"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x9488","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac11,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"fr","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 9:"Gecko_IOThread",10:"Timer",11:"Socket Thread",12:"JS Watchdog",13:"JS Helper",16:"JS Helper",15:"JS Helper",14:"JS Helper",19:"Cache2 I/O",20:"Cookie",22:"GMPThread",23:"Compositor",24:"VRListener",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",30:"DOM Worker",34:"StyleThread#1",33:"StyleThread#0",35:"StyleThread#2",37:"StreamTrans #21",34:"StreamTrans #22",35:"StreamTrans #23",38:"ImageBridgeChild", Throttleable: 1 UptimeTS: 3.46586205 Vendor: Mozilla Version: 63.0.3 useragent_locale: fr

Thanks for nay advice that could help me solve this problem.

נשאלה על־ידי mftmft ב־1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox won't open at all >:( I've tried everything!

I am using an HP laptop and running the latest version of Windows. Firefox worked just fine about a week ago. However, after rebooting my computer the browser will not op… (read more)

I am using an HP laptop and running the latest version of Windows. Firefox worked just fine about a week ago. However, after rebooting my computer the browser will not open at all anymore and nothing is working. I click the app and nothing happens. I've tried running it as an administrator. I've tried using the RUN commands, nothing. I've tried uninstalling and each time it tells me that Firefox must first be closed before I can uninstall, but it never opens anything in the first place for me to be able to close it and so I have to reboot my computer all over again to even uninstall the app. This is extremely frustrating because certain online applications I use for work are only compatible with Firefox. I've tried deleting temp folders in the program data, nothing. Please help! You have no phone support and this is a very pressing issue!

נשאלה על־ידי jstnrssll ב־1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Recently encountering "beachball of death" on a mid 2010 iMAC running High Sierra after update to 10.13.6

Recently getting frequent "beachball of Death" on a "mid 2010" iMAC running High Sierra after updating to 10.13.6. [iMAC too old to use Mojave]. Happens both with Firefox… (read more)

Recently getting frequent "beachball of Death" on a "mid 2010" iMAC running High Sierra after updating to 10.13.6. [iMAC too old to use Mojave]. Happens both with Firefox 64.0 and its predecessor [I upgraded Firefox to see if this would cure the issue, but it did not]. "Refreshing Firefox", as suggested in Firefox Support may have helped in reducing the frequency. The key aspect is that it is hard to invoke Forced Quit to get out of this freeze. "Beachball" prevents access to Apple logo to invoke it, and sometime prevents right clicking on Firefox icon in the Dock. Command/Option/ESC most always invokes the Force Quit dialog box, and may or may not show Firefox as "unresponding". After finally quiting Firefox, can start it up again and it will work for minutes or hours before this starts again. Flash may be loaded, but is set to block its use. Using Adblock Plus No other extensions or add-ons Vanilla apps -- standard Apple apps, plus Google Earth, Garmin which were not in use or background at the time and no problem when running these by themselves. Trigger seems to be doing the update to 10.13.6 version of High Sierra -- Firefox problem in older iMacs ?? Thanks for your help. John Have not had problems when in Apple apps

נשאלה על־ידי JohnfromMA ב־1 year ago

Last reply by cor-el 1 year ago

  • Archived

FIRFOX TURNS ITSELF ON

FIREFOX opens itself when I close it, it pops up over top over other browsers open and often I have to click 2-4 times on things to get them to work. it is so bad I have… (read more)

FIREFOX opens itself when I close it, it pops up over top over other browsers open and often I have to click 2-4 times on things to get them to work. it is so bad I have uninstalled and reinstalled and now I am just to the point I cant use it and if I cant get it fixed I need to find an alternative browser. I am sending you this via chrome because I just cant deal with the firefox.

נשאלה על־ידי PEPPERSPRAY ב־1 year ago

Last reply by FredMcD 1 year ago