מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred… (read more)

When I am trying to search something on a search bar, it won't let me to do that using google search engine. When I am opening the network tab I can see An error occurred: SSL_ERROR_PROTOCOL_VERSION_ALERT error message.

Then I tried to change these settings https://support.mozilla.org/en-US/questions/1222439 but won't help.

Asked by KVM לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

How do I get off of the beta channel?

I have two versions of Firefox installed on my work PC, the regular one for my everyday browsing and the Developer's Edition for my work with the regular one being my def… (read more)

I have two versions of Firefox installed on my work PC, the regular one for my everyday browsing and the Developer's Edition for my work with the regular one being my default browser. For some reason, through no effort on my part, I ended up on the beta channel for the regular browser.

That was OK until the latest beta (version 90) started showing an extremely annoying bug. On a daily basis, on average, it will stop loading pages for no reason. For that reason, I'd like to get off of the beta channel and get back to using the release version. Would uninstalling the beta version and installing the release version do that for me? Or will I somehow end up back on the beta channel and get upgraded to the beta version again? (If I do have to uninstall the beta and install the release, I want to keep all of the settings, bookmarks, plugins, etc. that I have in that browser. I have the Dev Edition browser set up to never sync, so it has a different set of settings, etc., which I don't want carried over to the other browser.)

Asked by rholstein לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Google play store green install button doesn't work on firefox

When I am on a google play store app page, the green download button doesn't work. What happens: 1. Click the green button 2. The round google processing-icon appears on … (read more)

When I am on a google play store app page, the green download button doesn't work.

What happens: 1. Click the green button 2. The round google processing-icon appears on the page briefly 3. Nothing happens, page does not render a pop-up stating the app will be installed on my device

What I tried:

  • Turn off ublock: problem persits
  • Disable all add-ons: problem persits
  • A clean portable version: problem persits
  • Tried on a clean portable google chrome install: everything works (app get's installed)

Problem started 4 or 5 days ago...

I am running Firefox portable 64bit on windows 10. I can just install from the android playstore app, but I need it to work on my desktop like it has always worked.

I someone could help, I'd really appreciate this.

Thanks.

Asked by ron_r לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

Browser under Remote Control

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools). What… (read more)

I keep getting this: URL is highlighted red/grey stripes. The robot head icon is now in the URL box and it says "Browser is under remote control (reason Dev Tools).

What is it? how do I get rid of it?

Asked by klg61 לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Youtube videos stutter, lag, or freeze when putting them on 1080p/720 60fps.

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a vide… (read more)

Hello there to anyone who can help me with this problem that I'm having right now. Yesterday while watching and going through the videos on youtube, while watching a video, it suddenly started to lag and not move as smoothly much as before when I have on a higher quality like in 1080p 60fps or 720p60fps.

This has happen to me a couple times before when I couldn't find a way to fix it like when my my laptop was acting stupid and was resetting itself and showing a blue screen when it happen and had someone help me take it to the store and have it fixed and the reset my laptop or something and had to go redownload Firefox and I think the problem stopped working.


Yesterday and today I tried searching and looking up how to fix this and find answers that tell me to go to the about:config and change somethings to false or true whatever and it still has this problem. I hope changing it to whatever doesn't mess it up anything even more.

I thought I had to go update Windows or something since recently a couple of times the youtube videos get stuttery and not move as smoothly at times. I can't remember much this one but I either just close Firefox to hopefully that it goes back to normal or I have to update Windows to restart my laptop and it works and it goes back to normal.

But this time when I did all that and I try to update Windows from my laptop it was doing what it does updating installing or downloading yesterday. The problem is still there and the videos on youtube are still stuttering. And I try to see if there were more things to update there was nothing there and says its up to date.

I linked a video that has a 60fps option on a another browser Microsoft Edge to see if it works from there and video when putting it on 60fps works fine there. So this must be a Firefox problem or something.

So if anyone can help me with this problem. Please tell if there's anything else I can do to get these videos on youtube to work on Firefox in 60fps and hopefully can try to easily fix this and hope its nothing complicated to do. Or if there is a bug or something that's making these videos stuttering and everything please try to fix this problem that's going with me right now. Cause i don't want to have to deal with problem I had before again forever and/or if its permanent.

Hopefully maybe the next update for Firefox might fix this problem I have from these youtube videos, but I don't know. Whenever an update for Firefox happens sometimes, the videos on youtube start to stutter and not move as smoothly with putting it on 60fps and have this problem again.

Thank you if anyone has the time to look at this and hopefully someone can get me the answer to finally fix these videos that are freezing stuttering and stuff there.

Asked by buggasep17 לפני שנה

Last reply by Chris Ilias לפני שנה

  • Archived

Backup and Import of Bookmarks in Firefox

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive.… (read more)

I have an issue now that I did not have in the past. I backup my bookmarks to a JSON file. And save it to my OneDrive. I then go to another computer and open my OneDrive. The new file shows up. And I import my newly backed up bookmarks. I get the usual warning.... this will overwite etc...... I import.... I get a load of rubbish. This was how I always moved my most current bookmarks between computers. Something has changed in Firefox. Any explanation and help is appreciated. Thanks. [email]@yahoo.com

Asked by johnn277 לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

how do I set firefox to NOT default all desktop icons the firefox symbol/icon, where the websites use their own icons

How to I change firefox to NOT put their default desktop icon on all the shortcut/desktop icons. let the web site use their own icon on my desktop. I do not want to chang… (read more)

How to I change firefox to NOT put their default desktop icon on all the shortcut/desktop icons. let the web site use their own icon on my desktop.

I do not want to change to ones listed in browsing icons,generic.

Sites Like facebook youtube etc.

Thanks Rob

Asked by rstringer3 לפני שנה

Last reply by cor-el לפני שנה

  • Archived

error when access a website

Hi friends, When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, … (read more)

Hi friends,

When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR

Hope someone can help me, thanks. Best Regards,

Asked by 2565221487 לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

Can't Disable Caret Browsing

Ever since yesterday when I accidentally turned on caret browsing I've been trying to turn it back off. I've been pressing F7 in an attempt to bring up the pop-up, but t… (read more)

Ever since yesterday when I accidentally turned on caret browsing I've been trying to turn it back off. I've been pressing F7 in an attempt to bring up the pop-up, but to no avail. I've been searching all over the internet for solutions, but nothing has helped yet. I'm only able to find articles on disabling caret browsing in Microsoft Edge or Google Chrome. Obviously, that doesn't help me with Firefox.

Asked by gavinthomas997 לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Facebook Container

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here? This site ca… (read more)

Firefox displays an icon for Facebook Container on my website's newsletter's form's email entry box. The more info states: "Allow Facebook to track you here?

This site can share your email address with Facebook, which allows Facebook to track you. Use a service like Firefox Relay to hide your real email address."

How do I get rid of this icon/service for Firefox Relay? It stops some people from signing up for my newsletter.

I do not display social media icons and do not offer social media sharing options except for a Pin It button for Pinterest on my website: https://www.scrapish.com/.

Asked by epps81 לפני שנה

Last reply by wakjiraadula6158 לפני שנה

  • Archived

Firefox blank screen

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firef… (read more)

From last night, when I open Firefox, a blank white screen keeps appearing. Other browsers work fine but whenever I open Firefox this happens. I'm currently running Firefox on safe mode. Any solution other than uninstalling Firefox? The screen is fully white, no close button, nothing. Just plain white.

Asked by Meenakshi A לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

I can't open or create facebook accounts

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules… (read more)

I can't open or create facebook accounts with any browser. Why? Even as soon as creating a new facebook account and nothing is posted, I am not obey their community rules. I do nothing strange and peculiar things. For example, First Name: Myo Last Name:Tun DOB:28/12/1978

Nothing is out of facebook community standard. But I can't use facebook with any browser. Why?

With respect, Myo Min Tun, Myanmar.

Asked by i7delldelldell לפני שנה

Last reply by Paul לפני שנה

  • Archived

Change color of blank page

If I set my home page to "blank" in Firefox settings, it defaults to a blank white page. How do I change the color of this page? Setting background color in the "appeara… (read more)

If I set my home page to "blank" in Firefox settings, it defaults to a blank white page. How do I change the color of this page?

Setting background color in the "appearance" section has no effect for me.

I'm on linux if it matters.

Asked by 24michaelpartridge לפני שנה

Last reply by Terry לפני שנה

  • Archived

theme issue

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.… (read more)

after the last update, the themes are covering up the minimize, maximize, and close buttons. the buttons are still there, you just can't see them while a theme is active.

Asked by blueknitter לפני שנה

Last reply by AliceWyman לפני שנה

  • Archived

print

printing out of FIREFOX is'nt working at all-!!!!! All given solutions at the HELP-Section don't work either. WTF is going wrong there? With ALL other Browser printing wo… (read more)

printing out of FIREFOX is'nt working at all-!!!!! All given solutions at the HELP-Section don't work either. WTF is going wrong there? With ALL other Browser printing works OK.

Asked by t_bruck לפני שנה

Last reply by AliceWyman לפני שנה