I would like to report a strange problem that I am having with the Windows Live Help website when using Firefox, I did not have this problem until recently, the we… (read more)
I would like to report a strange problem that I am having with the Windows Live Help website when using Firefox, I did not have this problem until recently, the website was working fine in older versions of Firefox and Firefox 8.
I was using Firefox 8 without any problems with the website but recently the website started constantly refreshing trying to Read Support.Microsoft.com and WindowsLiveHelp.com, making the page un-useable.
I tried running Firefox in Safe Mode, but that did not work.
I updated Firefox to 8.01, but that did not work.
I updated to Firefox 9, but that did not work.
I uninstalled Firefox and installed it, but that did not work.
I ran CCleaner, but that did not work.
Most or all of my software is up-to-date, and my computer is malware free according to AVG Free, Emsisoft Anti-Malware Free, Hitman Pro Free, and Malwarebytes Anti-Malware Free.
I am guessing that something changed with the website itself maybe, but the Microsoft Team suggest that I post this issue here.
My Post there is here:
A similar problem happened in Windows Live Mail (Web) after Microsoft did an update, but after a day the problem stopped, and several days later a similar and worse problem is now happening with their Windows Live Help website with Firefox; but this problem is not happening in IE9.
I have Firefox set to clear all temporary data when it exits and I am using Norton DNS.
-John Jr :)