מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progr… (read more)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 לפני 2 שנים

Last reply by ·´¯`·...¸>-)))º> ~dbben לפני שנה

  • Archived

FF Radio Silence on Floating Videos for TWO YEARS

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- noth… (read more)

Made several posts about floating videos and never one answer over the course of two years that I can recall. One of the biggest user problems with FF and we get -- nothing. If the developers are incapable of solving this go ahead and tell us ! We can look for other browser options. I have researched everything to do with the matter and the topic just round and round and round in circles. Dozens claim to have the answer but they are all full of hooey. Simple question -- time to start looking for options other than FF ?

Asked by JoeJupa לפני 12 חודשים

Last reply by cor-el לפני 11 חודשים

  • Archived

Address bar bugged

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have tho… (read more)

I've been a long time Firefox user since around 2005 and have always enjoyed Firefox until now. This issue has been ongoing for over a year though. I never would have thought that a simple task as entering a web address in the address bar and hitting enter would become so difficult, though for a while now this seems to be the case and to the point to where I'm considering not bothering with the Firefox browser anymore. I do enjoy where Firefox is now in current development and the way it looks as well the great performance. However, when basic functionality such as typing in a web address and hitting enter becomes difficult all the aforementioned positives become less and less relevant. It seemed to all start when development came to redesign the appearance of the UI, not sure what version. Basically, what I come to experience now roughly 90 percent of the time I type a web address in the address bar and hit enter is the browser does nothing. Sometimes it takes 5 to 6 tries with having to put the mouse courser back into the address bar and hitting enter multiple times before the browser decides it want's to go the website. Same issue occurs when opening a bookmark in another tab, switch to the tab and the site isn't loaded, have to hit enter multiple times before the web address will begin to load. Seems also that any setting regarding tabs background loading isn't present anymore in the settings either. Same issue will occur when selecting a favorite that comes up while typing in the address bar.

Recently I had reinstalled my entire operating system and was hopeful that this issue would be resolved by doing so with a fresh install of Firefox too, though the issue is still present.

I have no add-ons or themes that modify the address bar, nor any search add-ons. In fact, this issue occurs with no add-ons installed at all. The only thing I can think currently is that it is an issue and or bug of some kind within the search and or address bar settings current design.

My settings here are attached as images.

Asked by Jack0027 לפני 2 שנים

Last reply by cor-el לפני שנה

  • Archived

disable history firefox in security param deactivate add-on from working on tool bar

I discover that when I disable history in security param and reboot firefox it deactivate all add-on from working on tool bar. Firefox Ubuntu 88.0.1 (64 bits) Ubuntu 21.0… (read more)

I discover that when I disable history in security param and reboot firefox it deactivate all add-on from working on tool bar. Firefox Ubuntu 88.0.1 (64 bits) Ubuntu 21.04

Asked by Sebu לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

"Send Page/Tab to Device" no more available?

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to… (read more)

In the latest version (99.0 for 64-bit Windows), the "Send Page to Device" and "Send Tab to Device" commands in the right-click menus are gone. They were available up to at least 88.0.1. Where did they go?

The attached screen shots are: - Right Click Menu on Page -- 88.0.1 - Right Click Menu on Tab -- 88.0.1 - Right Click Menu on Page -- 99.0 - Right Click Menu on Tab -- 99.0

Asked by g_mich לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

FF keeps resetting

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, n… (read more)

Everytime I opne FF, it keeps resetting since the last update. I've since tried a fresh install, deleting prefs.js, there was no user.js, restarting without any addons, nothing works.

Any advice would be great, thank you.

Asked by mark1963 לפני 2 שנים

Last reply by FredMcD לפני שנה

  • Archived

Garbled mess

Hello, I honestly don't know why my computer is doing this. I constantly have to adjust m y zoom in order to prevent the garbled mess that is sometimes green and missing… (read more)

Hello,

I honestly don't know why my computer is doing this. I constantly have to adjust m y zoom in order to prevent the garbled mess that is sometimes green and missing characters.

Is this problem on your end or mine.

Asked by correlliangal לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Is it safe to update past v91 yet?

Proton is crap. Low contrast high space and infuriatingly enlarged vs the old standard. Screens are getting larger but that means users are expecting more information on … (read more)

Proton is crap. Low contrast high space and infuriatingly enlarged vs the old standard. Screens are getting larger but that means users are expecting more information on them not less. I actually reverted to either v88 over proton. Is the option to turn it off back yet or is still use custom css and hope they don't break that every update?

Asked by nonfindable לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? If there is no help available will switching to Express VPN resolve problems with firefox ?

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success… (read more)

'Why am I still seeing blinking ads on firefox pages? I thought you totally solved this problem ? I have been using firefox ad blockers for months with great success; but suddenly they stopped functioning efficiently. Since firefox took them OUT OF MY UPPER TOOLBAR SEVERAL WEEKS AGO . 'Thus I have no idea if they are working or not.' There was no announcement of changers or any update that I know of.

Otherwise with no help from firefox, the last resort will be switching to an independent vpn to resolve firefox ad issues... For years I had no issues with firefox or even ad blocking problems; but now ads and firefox's constant need to take TOTAL control of everything has become a major issue.

If all fails, the last hope will be turning to Express VPN...Thanx for any help you can give...rjk

Asked by RJK7 לפני 10 חודשים

Last reply by Dropa לפני 10 חודשים

can I update

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my lapto… (read more)

I am happily running Mac OS 10.13.6 (High Sierra) on my MacBook Pro (mid 2012). This OS allows me to use my many 32 and 64 bit apps and have excellent control of my laptop. My bank is saying that my browser (Firefox 88.0.1) needs to be updated. When I check system requirements at mozilla, any newer Firefox claims to need an intel x86 processor INCLUDING the version of Firefox I am now using. My Mac has an intel Core i7 processor. When I click on about Firefox, I'm offered to update to 109.0.1. Will this update actually work for me without losing any functions I already have? Is there a better choice for my Mac and Firefox?

Asked by NonoOno לפני 2 שבועות

Last reply by jonzn4SUSE לפני 2 שבועות

  • Archived

.ris files >Options >downloading

I download Endnote .ris reference files every day, and have done for decades. Endnote supplies a parsing tool that imports the data into the database. But it has just st… (read more)

I download Endnote .ris reference files every day, and have done for decades. Endnote supplies a parsing tool that imports the data into the database. But it has just stopped working. In the import dialog box, the message that comes up on downloading a ris file is: "what should Firefox do with this file?

  Open with Notebook (default)"

Well down the dropdown option list I can choose to open with Endnote, so I clicked on "Do this automatically for files .." then chose the Endnote option. Which works, but it doesn't stick. If I go to the Options page>Applications>ris, nothing comes up. If I choose >Endnote, the suggested option is to open every Text file with Endnote - not a good idea.

Has something gone wrong with Firefox or with Endnote settings? Thank you

Asked by cvhorie לפני 2 שנים

Last reply by cernusak לפני שנה

  • Archived

No longer able to login to Navy Federal Credit Union

After many, many years of successfully logging into Navy Federal Credit Union through Mozilla Firefox, I am now getting this error message: "You don't have permission to … (read more)

After many, many years of successfully logging into Navy Federal Credit Union through Mozilla Firefox, I am now getting this error message: "You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.960f2417.1622065227.cd59620"

When I contacted Navy Federal's internet customer service, they informed me that this happens from time to time, but usually Firefox fixes the issue. But it hasn't been fixed for too many months now and I would like to know why please? It is very frustrating having to open Microsoft Edge in order to access my accounts.

Also, why can't I find how to contact Firefox directly, as they are the ones who need to fix this.

Thank you.

Asked by dworotko לפני שנה

Last reply by cor-el לפני שנה

  • Archived

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata לפני 2 שנים

Last reply by einarpall לפני שנה

  • Archived

WordPress site occasionally fails to render

I have a WordPress site that has recently been moved to a new server and had some updates done to it (new version of WordPress, new version of plugins, etc.) However, we'… (read more)

I have a WordPress site that has recently been moved to a new server and had some updates done to it (new version of WordPress, new version of plugins, etc.) However, we've noticed that there are times where the page will hang on the loading screen. Typically, a refresh will fix this and allow the page to load.

The reason we believe this to be a Firefox issue is that:

  1. The issue hasn't been observed on Chrome.
  2. When running the Developer Tools, there is no noticeable difference between times when the page hangs on the loading screen and times when the pages display normally (as seen in the attached screenshots), which seems to rule out server failing to deliver content.

Asked by robert270 לפני 2 שנים

Last reply by cor-el לפני 2 שנים

  • Archived

I lost all my OneTab data on Firefox - I have no backups (that I know of)

I discovered that I lost all the sessions from the OneTab extension that I have been using for a while. I am not sure when this happened, because I hadn't opened my OneTa… (read more)

I discovered that I lost all the sessions from the OneTab extension that I have been using for a while. I am not sure when this happened, because I hadn't opened my OneTab in some time, but today I tried it because I wanted to file and categorize tabs I had saved, and they are sadly all gone!

Searching around I discovered this probably has to do with recent Firefox updates, but I haven't been able to find any backup of my extension data. I followed directions from this issue https://support.mozilla.org/en-US/questions/1260116 and this https://www.tenforums.com/software-apps/176858-how-i-export-my-profile-data-firefox-extension.html.

But no success. Any ideas if/where OneTab data could be? Or even which update could have broken the extension, if that could help?

Thanks so much for any help :)

Edit: I also wanted to add, because I saw it in some of the replies I found, that I have no Old Firefox Data folder, as I have never used the Refresh Firefox option. In fact, I remember getting a notification by Firefox some time ago to do this, but since it would involve having to reconfigure extensions etc, I chose not to (probably a bad idea!).

Asked by starborn05 לפני שנה

Last reply by cor-el לפני שנה

  • Archived

3DSecure payment does not send POST request

Hey! For a very long time, the ability to pay by card has ceased to work in the browser. After entering the card information, the browser redirects to a page with a 3DSec… (read more)

Hey! For a very long time, the ability to pay by card has ceased to work in the browser. After entering the card information, the browser redirects to a page with a 3DSecure form which is not automatically submitted. That is, a blank page with a hidden form opens (as it should be) and then nothing happens. The body of the page contains the JS code: document.postform.submit();

And it doesn't work, so the payment doesn't go through. This serious problem has not been resolved for a long time. Updates are installed last, add-ons are not used. Please help with the solution!

On Russian: Привет! Уже очень давно в браузере перестала работать возможность оплаты картой. После ввода информации о карте, браузер пересылает на страницу с формой 3dsecure которая не отправляется автоматически. То есть открывается пустая страница со скрытой формой (как и должно быть) и далее ничего не происходит. В теле страницы указан ЙС код: document.postform.submit();

И он не срабатывает, соответственно платёж не проходит. Это серьёзная проблема давно не может быть решена. Обновления установлены последние, дополнения не используются. Прошу помочь в решении!

Asked by virus-01 לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

Firefox suddenly desynced and cant login to fix it.

After restarting my PC, out of the blue Firefox had signed me out, removed my bookmarks and history, etc. Luckily i have all this backed up onto my account and can see al… (read more)

After restarting my PC, out of the blue Firefox had signed me out, removed my bookmarks and history, etc. Luckily i have all this backed up onto my account and can see all the bookmarks and the like through Android Firefox, however whenever i sign in on my desktop to resync everything up it doesnt work and keeps requesting i sign in, which upon clicking just takes me to my signed in account. Ive restarted Firefox, Restarted my PC, cleared cache and cookies and even reinstalled firefox but the issue seems to persist.

Asked by Panorin לפני שנה

Last reply by cor-el לפני שנה