מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

Website doesn't load in Firefox but does in other browsers.

Deathwishcoffee.com does not load in Firefox. In fact, Firefox doesn't do anything, just sits there. I have followed all the instructions found in this article: https://s… (read more)

Deathwishcoffee.com does not load in Firefox. In fact, Firefox doesn't do anything, just sits there. I have followed all the instructions found in this article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can and it is still not loading the website. If I am told to follow these instructions as an answer to this post, I will uninstall Firefox on all my devices and never use it again. Please familiarize yourself with the instructions in the article before responding to this post.

So far this is the only website I've found that isn't loading. Yes, Chrome, Brave and Microsoft load the page just fine. There is nothing at all wrong with the website itself. This is all Firefox, and nothing that's already been suggested is fixing the problem.

נשאלה על־ידי Angelina Croft ב־לפני שנה

תגובה אחרונה על־ידי Angelina Croft ב־לפני שנה

  • Archived

Import of bookmarks in Firefox after machine restart

I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a fire… (read more)

I had to delete the content on my computer and restart. All my Firefox bookmarks are deleted and I wonder if its possible to get them back. I did probably not have a firefox account. But all bookmarks are saved on my computer in a folder. Thank you for helping. Regards Magne

נשאלה על־ידי eriksenmagne ב־לפני שנה

תגובה אחרונה על־ידי FredMcD ב־לפני שנה

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  • Archived

missing print "page setup" in Mozilla v85

With the new v85 of Firefox... for Microsoft Print to PDF... the defaults for print headers & footers has changed and is no longer available to edit or even view. It … (read more)

With the new v85 of Firefox... for Microsoft Print to PDF...

the defaults for print headers & footers has changed and is no longer available to edit or even view. It seems as though my settings remain in place for other printing options like my physical printer but even there the options are not editable or viewable.

There used to be a "page setup" option but I have not be able to find this anywhere anymore.

I'm assuming that it has to do with the bug fix for pdf printing but doesn't seem that it should be an intended outcome of the fix.

Any work arounds anyone knows about or has found?

נשאלה על־ידי Cobalt TiNor ב־לפני שנה

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני שנה

  • Archived

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (read more)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

נשאלה על־ידי mwhitehead87 ב־לפני שנה

תגובה אחרונה על־ידי Hithills ב־לפני שנה

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  • Archived

Change default bookmark location to "other" instead of most recently used folder

Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.… (read more)

Is there a way that I can change this setting in config rather than downloading an add-on? This changed with the most recent Firefox update for me (I'm currently on 85.0.1. for Ubuntu). Currently, the default save behavior is for bookmarks to save to the most recent folder you've picked. My preferred behavior would be for all bookmarks to save to "Other bookmarks" until I can file them away later.

נשאלה על־ידי reginakbuhl ב־לפני שנה

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני שנה

  • Archived

On Screen Keyboard will not open, Surface Pro 7

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a f… (read more)

I'm using a Surface Pro 7, running Win10H. Firefox had a brief period when I first installed it where the on screen keyboard would appear and work, that stopped after a few hours and has not worked since. I fiddled with the settings on both Firefox and my surface, though nothing has changed. Un/re-installing did not help, thought it could reset something. Any fixes or advice would be greatly appreciated.

For clarification, the Accessibility Menu on-screen keyboard does work, but the tablet-specific larger keyboard does not function. It does open and type in other applications.

נשאלה על־ידי Big Daddy ב־לפני שנה

תגובה אחרונה על־ידי Madmitch ב־לפני שנה

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  • Archived

Disable favicons on toolbars and bookmarks on Linux

Hi guys, as I have already tried this method found here: https://support.mozilla.org/en-US/questions/9341987 and didn't work, now I'm stucked, and I don't want to change … (read more)

Hi guys, as I have already tried this method found here: https://support.mozilla.org/en-US/questions/9341987 and didn't work, now I'm stucked, and I don't want to change Firefox to another browser. Any tips on how can I completely disable favicons? The method works very well on Windows but on Linux, doesn't. I have also to mention that I am on Manjaro, XFCE (if it helps) Thanks, stay safe!

נשאלה על־ידי Marius Vaduva ב־לפני שנה

נענתה על־ידי cor-el ב־לפני שנה

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  • Archived

new private window not available

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Wi… (read more)

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

נשאלה על־ידי paulatic ב־לפני שנה

נענתה על־ידי paulatic ב־לפני שנה

  • Archived

Can't log in to Scotibank online

Did some housekeeping yesterday and deleted all the cookies Firefox had stored. Soon thereafter I discovered that I'm no longer able to log in at Scotiabank online. I'm i… (read more)

Did some housekeeping yesterday and deleted all the cookies Firefox had stored. Soon thereafter I discovered that I'm no longer able to log in at Scotiabank online. I'm immediately shunted to a "Sorry, we could not complete your request" screen. Scotiabank support blames the browser. I am able to log in as normal with Chrome. I've experimented extensively with turning off Enhanced Tracking Protection, erasing cache, deleting history, etc. I see my Firefox updated yesterday to 85.0.1. Wondering if that might be where the problem lies? I'm using MacOS High Sierra version 10.13.6. Thanks for any help.

נשאלה על־ידי kurt.f.fischer ב־לפני שנה

תגובה אחרונה על־ידי kurt.f.fischer ב־לפני שנה

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  • Archived

Not able to open a specific site

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No … (read more)

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No other site has this problem in Firefox. This site opens normally in Google Chrome and Falkon. I have attached a screenshot of the error message. Thank you.

נשאלה על־ידי Rishabh ב־לפני שנה

נענתה על־ידי Rishabh ב־לפני שנה

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  • Archived

Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (read more)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

נשאלה על־ידי jerryc34 ב־לפני שנה

נענתה על־ידי TyDraniu ב־לפני שנה

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  • Archived

Exceptions for cookies not stored

Hello I have set firefox to clear cookies when closing. Nevertheless I want to maintain some exceptions. So I enter the website for that I want to keep the cookies and sa… (read more)

Hello I have set firefox to clear cookies when closing. Nevertheless I want to maintain some exceptions. So I enter the website for that I want to keep the cookies and save. After closing firefox and open it again, this setting for the website is gone, and alos the cookies. How can I permanetly storing these execption? Regards Oliver

נשאלה על־ידי OKA ב־לפני שנה

נענתה על־ידי OKA ב־לפני שנה

  • Archived

unable to log into ebay using firefox

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account It looks like you … (read more)

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account

It looks like you signed in from a different computer. Before you continue, we need to verify your identity and confirm it's really you. Choose how you'd like to receive your confirmation code

We'll send a message to the option you select.

   By Phone (voice or text)
   By Email

Cancel


I have tried the option to receive a pin code both by text and phone call numerous times but it keeps coming back to this saying I need to confirm my account. I am using mozilla firefox on a windows 10 computer. I did try windows edge browser and was able to get in to both of my accounts on my windows 10 computer. However, I use and prefer firefox. Also, I have a windows 7 computer and I was able to log into both of my accounts using firefox. I was able to log into my ebay accounts before I updated firefox last night. I'm not sure if the new firefox update has anything to do with the problem on my windows 10 computer. I also updated firefox on my windows 7 computer and I can still log into my ebay accounts using firefox.

נשאלה על־ידי Dakota66 ב־לפני שנה

תגובה אחרונה על־ידי FredMcD ב־לפני שנה

  • Archived

Upload 85.01 - All data in Firefox deleted

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks,… (read more)

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks, and saved passwords. I have lost so much from it literally broke my heart. I had a huge library of bookmarks that are all gone. I spend hours going through each website I have to log into and either find the old password or create a new one. Your upgrade has been one colossal headache.

Is 85.01 a valid upgrade or was I scammed and being scammed to get all my passwords?

If it is valid upgrade, why would you delete all of my setting and data?

Very angry!

rainfish26

נשאלה על־ידי rainfish26 ב־לפני שנה

תגובה אחרונה על־ידי FredMcD ב־לפני שנה

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  • Archived

Firefox will not log into Bank of America or Mailchimp

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using … (read more)

Firefox will not log into Bank of America or Mailchimp, but Safari and Chrome do so without problems. Others have reported the same problem, but I find no fix. I'm using a MacBook Pro (16-inch, 2019), Catalina, 10.15.7 and Firefox 85.0.1. Anything new on this problem?

Thanks.

נשאלה על־ידי Doctor T ב־לפני שנה

נענתה על־ידי cor-el ב־לפני שנה

  • Archived

PPTX files open a million firefox tabs

Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it open… (read more)

Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it opens up a new tab and repeats. Eventually I clicked "do this with all files from now on" and now when i click on the link, even in a completely different browser, it opens up firefox to endless tabs and I have no way of stopping it other than closing the entire browser multiple times until it ends. How can I change this? It's extremely frustrating.

נשאלה על־ידי mikepalma96 ב־לפני שנה

תגובה אחרונה על־ידי cor-el ב־לפני שנה

  • Archived

Firefox on Ubuntu unloads graphics, shuts down

Hello, This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 … (read more)

Hello,

This issue seems somewhat unique. Using Firefox on 85.0.1 64-bit (but existed for a while) on Ubuntu 20. My laptop is a dell Inspiron with an nvidia GeForce MX250 and driver version 450.102.04 (but, again, this problem existed on earlier drivers). I dual boot Windows 10 on this laptop and use firefox there, but do not have any issues there.

Sometimes Firefox will just start unloading pieces of the web page. It's not that the tab is crashing, the parts just start visibly disappearing, and I can see other applications or my wallpaper behind it. When a youtube video is playing, the sound will keep going (without issue) even after the video stops and eventually disappears. I can reproduce this problem by having a youtube video playing in a tab, closing my laptop to idle it, and reopening it and logging back in. Doing so ensures this issue happens immediately, but the issue will still occur at other times, with or without a youtube video playing (that's just what I use to test the issue as per my example given).

Going through existing articles, I followed the steps in this one: https://support.mozilla.org/en-US/questions/1275189 since my issue seemed similar to theirs. Restarting Firefox in safe mode did indeed stop the issue! Then, I followed the steps to diagnose if it was an extension or hardware acceleration. (I use the default theme so that's not the issue.)

Disabling hardware acceleration didn't solve the problem. Okay, maybe it's not that, I'll turn off the (only) extension I have... And that didn't work either. I turned off hardware acceleration and my extensions, and the issue is still being produced.

So, I'm trying to understand, if safe mode only deactivates extensions, themes and hardware acceleration, why does the issue go away in safe mode but persist in normal mode with all extensions and hardware acceleration turned off on the default theme?

Attached are images of the "unloading" issue. Any help would be appreciated.

נשאלה על־ידי cerny.7687 ב־לפני שנה

תגובה אחרונה על־ידי cerny.7687 ב־לפני שנה

  • Archived

Can't change Firefox Account password

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing … (read more)

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

נשאלה על־ידי alex190 ב־לפני שנה

תגובה אחרונה על־ידי denholm.hsun ב־לפני 12 חודשים