מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

How do I allow third-party cookies for certain websites?

Currently, I have configured my Privacy & Security settings in which all third-party cookies are blocked. This causes certain websites to break and become nonfunction… (read more)

Currently, I have configured my Privacy & Security settings in which all third-party cookies are blocked. This causes certain websites to break and become nonfunctional.

How do I configure my settings to which all third-party cookies are blocked by default, but for specific websites I choose they are not blocked?

I do not want to change my settings in which cookies are blocked only from websites I have not visited; because there are some websites I frequent that I still wish to block third-party cookies.

Thank you

Asked by zachsparks לפני שנה

Last reply by cor-el לפני שנה

  • Archived

widevinecdm error on mozilla firefox

Hi Everyone, I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why. I'm r… (read more)

Hi Everyone,

I keep getting a widevinecdm error when trying to play hulu, netflix or amazon videos on my mac. This just started yesterday and I'm not sure why.

I'm running mozilla firefox version 78.10.0esr (64-bit) on a macbook pro running OS X version 10.9.5

Anyone have any fixes?

Asked by ericsmayes לפני 2 שנים

Last reply by cor-el לפני 2 שנים

  • Archived

How to Change the Fonts and Font Size in Firefox Bookmarks?

Hello, I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and … (read more)

Hello,

I'd like to decrease the font size and change the font type in the pull down bookmarks menus. Is there a way to do that? There is no effect after tried Fonts and Colors under Preferences - Language & Appearance. Thanks.

Asked by Falcon9 לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

Viewing video with/without widevine for macOS

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message: The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Categ… (read more)

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Asked by ssaarrraahh לפני 2 שנים

Last reply by cor-el לפני שנה

  • Archived

Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (read more)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Default BLANK screen is bright white which does not work with dark theme, how to fix??

WATERFOX missing tons of theme features but at least it does not have the AWFUL GARBAGE THAT NEEDS A DISABLE OPTION for firefox when new table flashes blue LOADING EVERY … (read more)

WATERFOX missing tons of theme features but at least it does not have the AWFUL GARBAGE THAT NEEDS A DISABLE OPTION for firefox when new table flashes blue LOADING EVERY TIME WHICH IS FREAKING RIDICULOUS! WHAT were these devs thinking with that NON SENSE GARBAGE WITHOUT a way to revert it AHAH That is NOT GOOD!! NEED A FIX for setting default BLANK PAGE TO DARK ALREADY PLEASE AND THANK!!!

Asked by Wes לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

How do I turn off or get rid of "Recently bookmarked" that are being displayed in my 3 line -> Library -> Bookmarks menu? I don't want them to be displayed.

I cannot find any way to disable, hide, or remove the Recently Bookmarked list from the bookmark section. These make this window unusable other than the bookmarks that a… (read more)

I cannot find any way to disable, hide, or remove the Recently Bookmarked list from the bookmark section. These make this window unusable other than the bookmarks that are listed there. I have no use for Recently Bookmarked items to be listed anywhere. I have attempted all of "solutions" that pop up about fixing this issue, but none actually work.

There is no "Hide Recently Bookmarked" when you right click anything on that menu or others involving bookmarks. Similarly, there is no setting regarding it when you search in about:config as is claimed most of the time. Adding a bunch of meaningless bookmarks & deleting them, also does not clear the list as it seems to remember all the bookmarks.

I've found people complaining about this as far back as 49, and as recently as 66 and 78.

Asked by NothingWorksHere לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

Stop Files from Automatically Downloading

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally… (read more)

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally checked that box. Now every time I click on a file it asks me where I want to save it but it won't let me open it to view it first. How do get it back to the way it was?

I have tried changing my download options, I've tried re-setting the browser options. Nothing works. There has to be a way to get back to where is asks "where would you like to save" AND gives me the option to click a radial button to Open the file and view it before saving it.

Asked by pegrex לפני שנה

Last reply by Franz_von_Suppe לפני שנה

  • Archived

Firefox crashes while playing video (ERS linux)

I couldn't get the crash data at all. But I managed to get this from the Terminal; [Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error:… (read more)

I couldn't get the crash data at all. But I managed to get this from the Terminal;

[Child 10502, MediaDecoderStateMachine #4] WARNING: Decoder=7f0fd7cf1400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<mozilla::MozPromise<RefPtr<mozilla::MediaTrackDemuxer::SamplesHolder>, mozilla::MediaResult, true> > mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file ./dom/media/MediaDecoderStateMachine.cpp, line 3470 Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. CPU time limit exceeded </p>

Asked by fugido לפני שנה

Last reply by jonzn4SUSE לפני שנה

  • Archived

How do I turn OFF FireFox as Default Browser

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked… (read more)

While there are some things I like about FireFox, I use another browser for the vast majority of my browser use... I'm running Linux, and it seems that FireFox has locked itself in as the default browser... Since I am unable to modify that condition, is my only recourse to uninstall FireFox? Or, am I missing some secret handshake?

Asked by Shucks לפני שנה

Last reply by Terry לפני שנה

  • Archived

Transfer settings & Bookmarks to a new computer

I'd like to transfer my settings & bookmarks to my new computer & do not know how to do that. Going from an older Mac with OSX El Capitan to Mac Mini OSX Montere… (read more)

I'd like to transfer my settings & bookmarks to my new computer & do not know how to do that. Going from an older Mac with OSX El Capitan to Mac Mini OSX Monterey. I could really use the help - thx!

Asked by debsk8 לפני שנה

Last reply by Terry לפני שנה

  • Archived

How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (read more)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks לפני שנה

Last reply by jscher2000 - Support Volunteer לפני שנה

  • Archived

saved logins and passwords wiped, erased, deleted, lost

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date. I opened up my a Firefox session to find out I was logged out of syn… (read more)

Very similar to posts in previous years that are archived and largely unanswered or not up-to-date.

I opened up my a Firefox session to find out I was logged out of sync and when I logged back in all my passwords where erased.

This has been stable for the last 10 months and Firefox has provided a reliable password archive with nice syncing features. However, this is a deal breaker, since I cannot loose the login credentials randomly.

No updates. No conscious logging out. No disregarding warnings etc.

Anyway to revert or retrieve?

Asked by Magnus לפני שנה

Last reply by jonzn4SUSE לפני שנה

  • Archived

recovery key

I created a secondary email in my Firefox account and then generated a recovery key. Then I decided to use a different email as my secondary. After that I tried to upda… (read more)

I created a secondary email in my Firefox account and then generated a recovery key. Then I decided to use a different email as my secondary. After that I tried to update the recovery key (assuming the first key is linked to the first submitted secondary email) but FF said there was already a recovery key established. So, if I ever need to enact the recovery key, will firefox accept the initial key from the latter secondary email?

Asked by Firefox Account לפני שנה

Last reply by cor-el לפני שנה

  • Archived

Firefox keeps creating a new profile every time it is opened

I am testing FF91esr for deployment later this year. Having a lot of grief with it. For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It… (read more)

I am testing FF91esr for deployment later this year. Having a lot of grief with it.

For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It lives on a different drive, typically drive F:\

This allows us a lot of freedom to restore a users C:\ drive without messing up the Firefox profile, or losing recent information, for example. We do the same for Thunderbird and several other applications.

The profile.ini file does live in its default location and points to the relavant folder path=F:\Users\<username>\profiles\<profilename> IsRelative=0

We backup a users PC with a comprehensive script which copies the profile.ini and Profiles folder. The group policy is also backed up, and in that policy we have set to use legacy profiles.

When we build a new PC for a user we restore those backups in the hope that the user will take up where they left off. For example, their browser history will be at the point is was when they left the PC.

The whole process is pretty automated. However, with FF91esr I cannot get it to use the folder we backed up. It ignores what's in the profiles.ini file and creates a new profile in the default location, set's it as default and of course sets IsRelative=1.

I tried several combinations of things to try to stop this, but in the end the ONLY way I could get it to use the restored profile was to go to about:profiles, create a new profile, point it to the folder where the restored profile is located, restart using the new browser, then via about:profiles, delete the bogus profile (of course having set the restored profile as default).

I'm not going to sit at 250 PCs doing that. It's crazy.

How can I get FF to use the restored profile folder and stop it endlessly creating new profile folders?

So far I've only tested with clean installs of FF91esr, so this is not an issue with different versions of profiles. But I am concerned over what's going to happen when I update Firefox on a PC...

Asked by citizen1138x לפני שנה

Last reply by cor-el לפני שנה

  • Archived

"If you later want to restore the default colors:" https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use

I'm mystified by the subject instruction from this site. If I later want to restore the default colors, why should I not just go back to the about:preferences page, where… (read more)

I'm mystified by the subject instruction from this site. If I later want to restore the default colors, why should I not just go back to the about:preferences page, where I can do it with one click? Or am I missing something?

Asked by Odin3 לפני שנה

Last reply by TyDraniu לפני שנה

  • Archived

Extra Firefox icon in mac dock

Since upgrading my iMac to Big Sur, I get an extra Firefox icon in my dock. Now, here's the strange part: it has a small screen on the icon at about 2:00. Even stranger: … (read more)

Since upgrading my iMac to Big Sur, I get an extra Firefox icon in my dock. Now, here's the strange part: it has a small screen on the icon at about 2:00. Even stranger: it connects to the website my wife has on her macbook. It gets stranger: the Firefox icon with the screen appears even if my Firefox app is off. And finally: the icon connects to her Safari app, not her firefox app. That is, when I click on the icon with the screen it shows me her Safari website.

I am at a loss.

Asked by stalfnzo לפני שנה

Last reply by AliceWyman לפני שנה

  • Archived

moving bookmarks to new Mac

I switched my internet from one Mac to a newer one but I have hundreds of bookmarks that I need to copy over. I found and copied the profile document that holds all of th… (read more)

I switched my internet from one Mac to a newer one but I have hundreds of bookmarks that I need to copy over. I found and copied the profile document that holds all of the old bookmarks but I don't know where to put it in the new High Sierra OS folders. They are not the same as the old Mac OS has. The old OS has folders in, User, (my name), Library, App Support, Firefox, and Profiles where the bookmarks are stored. - - - Anyone know what folders these have to go into in High Sierra? - Will be most appreciated!

Asked by pwfiol לפני שנה

Last reply by FredMcD לפני שנה

  • Archived

I want to set my own zoom levels - like I used to be able to !!!

Is there anyway to set my own zoom levels, like we used to be able to, you know, like 10 years ago? I used to have my own zoom levels that went up 10% all the way to 300… (read more)

Is there anyway to set my own zoom levels, like we used to be able to, you know, like 10 years ago?

I used to have my own zoom levels that went up 10% all the way to 300%, then started 25% intervals.

For example, my levels from 100% to 200% looked like this: 100%, 110%, 120%, 130%, 140%, 150%, 160%, 170%, 180%, 190%, 200%.

So, is there any way to do this now?

Asked by mozilla171 לפני שנה

Last reply by cor-el לפני שנה