Firefox Community Forum

After my bitwarden add-on failed me, I remembered ChatGPT helping me with this another time - but I got it wrong. I right clicked the extensions button (I have 3 add-ons falling under that button) and removed from tool bar, thinking I could then reinstall it and the Bitwarden issue would rectify.

Instead, the extension icon disappeared, and is nowhere to be located. ChatGPT wants to do some reconfiguring but surely there's a better way. I have looked in "customise toolbar" (ie, right click toolbar, click customise toolbar and look for the icon" - but the puzzle piece icon is not there.

Surely I have hidden the puzzle piece icon somehow and I need to do some sort of magic to make it reappear... Have never had this issue with Firefox previously.

I am old-school security conscious & have been using FF since its inception. Really. Clear my cache & delete browsing cookies on a regular basis. I use a private window for shopping and q&a info gathering. Recently I saw Walmart.com showing up in my cookies and couldn't figure out how/why as I *only* look at Walmart in a private window. Today I realized Walmart has managed to bypass the private window options and place cookies anyway! To say I'm furious about this is an understatement. I have adjusted my settings to "Strict" but it's still able to bypass the private window and is staying on my computer. I am updated to the most recent FF version; running MacOs Sonoma 14.7.7 which was just recently updated; I'm not going past this one for now but that really shouldn't be the issue. This is most definitely a FF issue and one that needs to be rectified not just because it's Walmart but because if they can do it so can others soon enough. This cannot stand.

This is the message I receive when I try to sign in to my Adobe account online:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

When I have multiple tabs open, around the 6th tab, the entire computer freezes. I have to press the physical button to shut down and restart. This behavior started with the last Firefox update. It doesn't happen when I use Brave browser. What changed to cause this?

I'm running Mozilla Firefox for Linux Mint mint 100 - 1.0 version 141.0.3 (64 bit) on Linux Mint 22.1 Cinnamon. These are the latest versions of Mint and of Firefox for Mint.

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered.

Most were, but like 3 were not.

Since Flathub list the org.mozilla.firefox app as official, i hope this is the correct support channel.

Recently i switched from distro specific package managers to flatpak as my application provider. The firefox flatpak won't play most embedded Video/Media on applications like in-browser fediverse clients, forums, blogs or wikis. Youtube works without any issues, Twitch is fine until there is an adbreak. Then it sometimes stops with the supported format/mime error (screenshot appended), only recoverable by cache-dismissive reload.

I used this Article https://support.mozilla.org/en-US/kb/audio-and-video-firefox and the links it contains to debug without any success. None of these samples play. just shows supported format/mime error https://test-videos.co.uk/bigbuckbunny/mp4-h265 At this test website 1. and 3. example won't play. I provided a screenshot before and after trying to click play on all the examples. https://www.tekeye.uk/html/html5-video-test-page

Contrary to the observed behavior about:support#media claims Software Decoding supported for everything except HEVC.

Chromium Flatpak has no such issues. So i copy the video url and play it with chromium. You can see: dire times.

I am so tired of the stupid banner popping up every time I put something into full screen, that says "press escape to exit full screen".

Is there a way to disable that?

I am on a windows 10 PC.

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someone at Twitter/X get together and fix this so these two entities play nice with each other. Thank you in advance.

I was prompted to install a .js file while on a website unrelated to mozilla organization. I was taking a work call and distracted at the time and was dumb enough to install it before I realized this was not a normal update. Should I uninstall and reinstall firefox? My McAfee blocked the script from "trying to hijack one of [my] apps"

This is a little embarassing to admit, but my firefox suggest keeps suggesting me spankbang.com when i type sp, I noticed this when i was trying to search spanish on the search bar.

When I follow the suggestion to it's full autocomplete it leads to a video I watched a long time ago but have since cleared from my history. I tried long pressing spankbang to remove it from suggest but I don't really know how to remove this. I did include a screenshot, but the attached troubleshoot data is from my computer not my phone. I'm not sure how to include that.

Please help me, I have a date and I don't want to accidentally have that autocomplete.

Sincerely, Firefox Android User.

No matter how many times I visit Amazon.com, it WILL NOT show up on my Home Screen as an ICON. I have tried 2 Rows and 4 Rows. I visit amazon many times in a week, sometimes many times in a day and it never shows up on the Home Screen after my last Firefox Upgrade to 142.0. Before the upgrade, it was always on my Home Screen. I have deleted many ICONS hoping it would somehow fill in as I visit Amazon - but it's not happening.

How can I fix this?

Thanks!

Browser doesn't click elements on first google page. Neither "people ask" elements, nor "more images" and images even. But only on the first page. When I change to "images" tab, then it's ok. Plus doesn't click elements like left, right arrow on images on reddit.

Tried without extensions, new profile. All the same.

Firefox is using about 15-20% of my CPU, with only one tab open. Running Firefox 141.0.3 (64-bit). I changed performance settings as suggested in support page; made no apparent difference. Ran Malwarebytes and McAfee scans; nothing detected. I have used Firefox for nearly 20 years, but if I cannot resolve this then I will drop Firefox and switch to another browser.