פורום התמיכה של Firefox

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top right corner where you access your account and it shows that it's disconnected. On top of that, I backed up all of my tabs, favorites and passwords but I don't have the ability to import it from the back up. I'm only given the options to import from another browser. Any help in this matter is greatly appreciated.

I have just completed a new computer with new Windows 11 and fresh dowhload of Firefox and was very dissappointed to find that the Firefox font sizes on the menu and toolbars were very difficult to read because of their small size. Most of the available settings in Windows and firefox to increase the font size resulted in making the web pages and fonts bigger as well. Looking through the the Firefox help pages this seems to be a common problem that lacks a satisfactory solution - untill now.

I solved the problem by going into about:config and making the following changes: 1. Make sure that Browser.Display.OS-zoom-behaviour is set to 1 2. Set Layout.css.devPixelsperPx to 1.3 ( or between 1.1 to 1.5 to suit) 3. Set ui.textScaleFactor to 75 ( or between 75 to 100 to suit, decrease this number as you increase previous)

This solved the problem for me and I'm posting in the hope others may find this usefull.

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

After updating to Firefox 115.0-1, I noticed that the tab names for all inactive tabs automatically greys out whenever the main Firefox window loses focus (see attached gif image). Only the system theme is affected. I should also note that only Firefox 115 exhibits this behavior (downgrading to Firefox 114.0.2-1 fixes the issue).

I'm not sure if this is by design. I've gone through the change log for Firefox 115 and found no mentions of this.

Of course, the behavior isn't that big of a deal. However, since I'm using a window manager (i3wm), an annoying "flash" (see attached gif image) can be observed every time I press a keybinding to activate a binding mode.

If this is a new feature, I'd very much like to turn it off in about:config.

Does anyone know how?

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

I experienced unreadable / garbled / distorted text rendering on some websites on macOS 13.4.1 (22F82).

Tested on following browsers:

• Firefox 114.0.2 (64-bit)
• Firefox Developer Edition 115.0b9 (64-bit)
• Firefox Nightly 116.0a1 (2023-06-30) (64-bit)

See attached screenshot when I visited reStructuredText Quick Reference documentation[1] using a Private Window from a new Firefox Profile.

How can I further investigate or fix this issue?

[1]: https://docutils.sourceforge.io/docs/user/rst/quickref.html

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

I get this error when trying to access my email using FireFox. Lately this (or a similar) error happens weekly if not every couple of days. Always first thing in the morning, too.

UTC Date: 2023-07-16T15:17:20.490Z

Client Id: 57C5EE00898E486392D56E4C2F706F9E

Session Id: 84e33266-6f14-4c67-bcf7-f5589a5e04c5

Client Version: 20230707009.10

BootResult: network

Back Filled Errors: Unhandled Rejection: Error: NetworkResponseError:undefined|undefined:undefined

err: Error: NetworkResponseError

esrc: StartupData

et: ServerError

estack: K@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:260625

p/<@https://res-h3.public.cdn.office.net/owamail/20230707009.10/scripts/owa.mailindex.js:2:259787

my email works just fine using Safari so I am at a loss.

I have tried running FF (Firefox) in safe mode, ensuring outlook.live.com is an exception to the pop up window blocker, changed default protections on outlook dot com to none from standard.... Turned off ABP, clearing cache and cookies from within FF.

it may be worth mentioning that I can still browse/access other websites while outlook produces this error, and my network settings within FF are set to use default system settings (no proxy).

On a new website or after clearing the cache and cookies and upon opening a page I will often get a pop-up with cookie usage choices, e.g. "strictly necessary", etc. However, the pop-up disappears before I have a chance to click on any choice or even finish reading the first line. I'm not sure what settings I need to change to allow me to make a choice on the pop-up. Please advise. Thanks.

I have a 'site' that is just files on my hard drive.

I need to click an anchor link such as: <a href="file:///dir1/dir2/dir3/dir4">Store Your Files Here</a> and have Firefox open the folder dir4 with the systems file manager. ( In my case the file manager is Nautilus ) ( Ubuntu 20.04 )

I have seen this: http://kb.mozillazine.org/Links_to_local_pages_do_not_work but it does not describe a scenario that uses the file:/// interface.

It also does not provide any information about how the files will be handled.

I can get the folder link to work currently , but it appears with the: 'Index of file///...' in a browser tab.

Obviously you can not use that for anything useful.

The main goal is to open the folder and be able to use the system file manager to include more content for the site without having to navigate to the folder manually. The folders I want to display are buried many levels down without the possibility of having descriptive names. I have ~121 pages/folders in this arrangement , and each one has content for each page. I would like to add a button on each of the 121 pages that will open each of the pages content folder.

On Google Docs, the very useful shortcut "Alt+/" for executing menu actions by name exists, similar M-x in Emacs or Ctrl+Shift+A in PyCharm or Ctrl+Shift+P in VS Code.

On a German keyboard, there is no "/" key. In Chrome the hotkey "Alt+#" works instead. In Firefox, it does not.

This hotkey is particularly important, because it gives quick access to menu actions, that have no hotkey assigned, or for which the hotkey does not work on the current layout.

Is there something I can do to make it work?

Note. Based on what I know, I cannot tell if this is an issue with Firefox not sending the Alt+# key correctly, a special feature of Chrome that isn't present in Firefox, or a cross-browser compatibility issue of Google Docs, that should be blamed on Google Docs and not Firefox.

Firefox 114.0.2 (64-bit), running on Open Suse 15.3, 64 bit.

Hi,

I clear my history every time I close my browser. And I periodically clear my history during my sessions.

When I open a new Window or Tab and begin to type an address, Firefox prompts me with websites I have previously visited that begin with the same letters. Firefox should NOT know my previous websites, if it has cleared my history.

In the attached image I typed in the letter "m" and Firefox prompted me with a recent pages I visited page and a list of other pages I have visited, at least one of them from a week or 2 ago.

Obviously, Firefox is not Clearing the History. It maybe clearing some of the history, but not ALL of the history.

Love the Browser. This should be fixed.

Thank you

I am using Firefox 114.0.2 address bar only, no search bar. I do not remember when it was happened, but today when I want to copy and paste page address I found out that address bar did not display the page address as previous version, just display the words I searched as a search bar (if the search bar is enabled, and typed in search bar then push enter, address bar will display address of search result page, and search bar will keep displaying the words in it). I attached my screenshot below. Using another tab and "switch to tab" feature by Firefox, I found out the page address. In my screenshot, I typed "test" and using Google to search (I also tried Bing, Wikipedia and more and all of them have the same problem with their owned link) and the page address should be "https://www.google.com/search?client=firefox-b-1-d&q=test" but even I paste this link into the address bar, it will only display "test" like the pic. I think it is a trim feature but I do not which preference I should edit in about:config. I have set "browser.urlbar.trimURLs" to false for displaying http and www, but it is not work this time.

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

After probably more than a decade using Firefox, I suddenly cannot access my email on Xfinity. Now I have to use Chrome to get to my email. The message I get is:

Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

I looked at the Help for this and couldn't understand any of it; besides which, the help didn't have this specific error; instead mentioned 2 other types of error: SSL ERROR RX MALFORMED HANDSHAKE and SSL ERROR UNSUPPORTED VERSION

All my search results now use google, thanks to the FORCED installation of the search engine google. Even after I have deleted it and deleted it and deleted it and deleted it and deleted it, ALL SEARCH RESULTS ARE NOW FROM GOOGLE, whether I like it or not. Mozilla has FORCED A COMPLETELY BROKEN SEARCH ENGINE ON MY PC(google), and now i can't rid of it, AND THEY ABSOLUTELY REFUSE TO HELP ANYONE.