מוצגות שאלות עם התגיות: הצגת כל השאלות
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syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (read more)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Asked by onezed לפני שנה

Answered by cor-el לפני שנה

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website says my billing address does not match my location

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are … (read more)

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.

Asked by iffi909 לפני שנה

Answered by cor-el לפני שנה

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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (read more)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Asked by person123555 לפני שנה

Answered by cor-el לפני שנה

moving tab to another window

Why do you make it so fxxxxxx hard to ask a question??????? In the tab info it says, If you want to move a tab from one Firefox window to another, click on the tab and … (read more)

Why do you make it so fxxxxxx hard to ask a question??????? In the tab info it says, If you want to move a tab from one Firefox window to another, click on the tab and drag it to the tab strip of another Firefox window.

What the xxxx does that mean????? There is no tab strip!! There is no obvious place to move it! These are bad instructions! When you write instructions read them over and make sure they are complete! Have somebody that doesn't know anything read them and see if they can follow them!

Asked by Redgreen לפני 2 חודשים

תגובה אחרונה מאת cor-el לפני 2 חודשים

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SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis לפני שנה

Answered by Paul Ellis לפני שנה

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Yahoo Mail is not an option in mailto settings

If I click on any "mailto" link the only options are Gmail or Firefox. If I go into Settings and choose applications then content type: mailto the same options are there… (read more)

If I click on any "mailto" link the only options are Gmail or Firefox.

If I go into Settings and choose applications then content type: mailto the same options are there- nothing for Yahoo Mail.

It used to be there, now it has gone.

Using version 110.0.1

Is there any way to manually add Yahoo mail to Firefox?

Asked by mk869 לפני שנה

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני שנה

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tab deliminators

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to… (read more)

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Asked by LT72884 לפני שנה

תגובה אחרונה מאת cor-el לפני שנה

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Firefox webtrc

Hi there, I have a question please : I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs Can you please let me kn… (read more)

Hi there,

I have a question please :

I can check the candidate type ( webtrc ) in Edge with this simple command : edge://webtrc-logs

Can you please let me know how I can check it in Firefox. I`ve searched the web but I couldnt find the answer.

Thank you in advance.

Asked by mladen291844 לפני 10 חודשים

תגובה אחרונה מאת TyDraniu לפני 10 חודשים

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Firefox refusing Primary Password

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based… (read more)

Today, after browsing about whether or not I should continue using Firefox as my password manager, I decided to mitigate the most important security flaw in browser based password managers, by setting up a Primary Password. I choose to use an easy to remember 8 word long passphrase as my Primary Password. I noted down the passphrase in my diary. Due to problem while loading YouTube, I decided to restart Firefox by going to about:profiles and selecting "restart normally". This issue where Firefox starts to struggle connecting to internet is a relatively common occurrence on my Firefox install, and restarting Firefox fixes the issue. When Firefox restarted, I was prompted to enter the primary password. I confidently entered my passphrase, but it was rejected. I tried to typing to it more carefully several times. I got my diary and checked it to make sure I was entering the passphrase correctly. Following troubleshooting steps on a similar thread, I restarted firefox, no luck. I than rebooted my computer, issue persisted. I decided to restart Firefox with extensions disabled, and also in troubleshooting mode. Firefox still rejects my passphrase. I have my Firefox account synchronized with two Android phones. Will reinstalling Firefox and syncing with my Firefox account solve the problem? In a similar troubleshooting thread, renaming key4.db and logins.json is suggested. However, it has not been explained very clearly. My logins.json file was modified an hour before disaster, even though I had made no changes to any of my logins or the master password. Is my logins.json corrupted causing the issue? I will like to point out a design flaw in Firefox which might have caused the issue. I usually want to see what I am typing when I am entering an encryption password. This is to make sure that I don't mistype something. However, in Firefox Primary Password configuration window, there is not option to see what you are typing. Firefox relies on low probability of typing the wrong password twice. I don't think devs should be so worried about shoulder attacks to not even allow users option to view what they typing. My case might be that low probability situation where I made the same mistake while typing the passphrase twice.

Asked by sushreysrivastava1999 לפני שנה

Answered by sushreysrivastava1999 לפני שנה

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How to stop videos from following you down the page as you scroll down? Check your extensions!

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot… (read more)

FOLLOWUP: Success! It turned out to be an extension called "Enhancer for YouTube". I added that because my add-ons had been wiped out by the update yesterday and forgot that it was a new one I'd never tried before.

Thank you Cor-el for pointing me in the right direction!


This is what transpired before.-----------------------

Using Windows 7. These were suggested. Of course none of them made the slightest difference.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

Does anyone on here understand this stupid video "follow us and block the page for stupid reasons" thing? How can software designers be so brain dead and out of touch with the rest of the planet? I do wonder sometimes.

Asked by moz2u לפני שנה

תגובה אחרונה מאת moz2u לפני שנה

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Complete loss of your products on my PC

I'm really not sure how something like this can happen but I have lost access to your products. My favorites, passwords, DuckDuckgo, background, and everything. I thought… (read more)

I'm really not sure how something like this can happen but I have lost access to your products. My favorites, passwords, DuckDuckgo, background, and everything. I thought that once I signed into Firefox again all these saved items would come back but nothing has. It's like someone pushed a button and changed my world using all the products that you offer. I don't know how to retrieve these needed items and I'm hoping hard you can return my Mozilla world to me. I don't really understand how this could have happened but I'm hoping it wasn't something I did. I can't give you any hints that might explain how something like this could happen. When I tried to sign into firefox Microsoft Edge offered to provide the password but I don't want to go near their products. It seems when you go that way Microsoft will add a dozen things I don't want. I'd like to thank you for any and all help you can provide to me. Also thanks for your time. Most sincerely, Robert Auerbach

Asked by SUBWAYCO לפני שנה

תגובה אחרונה מאת SUBWAYCO לפני שנה

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Firefox Keeps Changing My Preferred Language

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. E… (read more)

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. Even some of the add-ons change preferences. Since I don't speak or read French it can be a real hassle to get everything changed back. What I usually end up doing is going to the page on the Mozilla site that has different downloads for different languages and I download the correct one. Once I install it over the existing installation things go back as they should be until I do another Windows Update or like I said before, sometimes after just a restart. This just happened again a few hours ago when I did a Windows Update. All the menu items and drop downs were suddenly in French. My Forecast Fox changed to Celsius instead of Fahrenheit. My Notifier for GMail changed to French. A couple log in pages for some web pages were in French. This never happened with other laptops I have had that were different brands. I once tried just uninstalling Firefox and then reinstalling the correct language version and things were fine until the next time I did an update. My preferences are set to how I want them and I just don't understand why it keeps getting changed.

Asked by mstqbfan לפני שנה

תגובה אחרונה מאת James לפני שנה

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can't install addons on refresh

Hello there, I've been having problems with using Firefox for a while. For context, I'm using a computer given to me by my college because my personal laptop gave up the… (read more)

Hello there,

I've been having problems with using Firefox for a while. For context, I'm using a computer given to me by my college because my personal laptop gave up the ghost a while ago. It has a lot of security programs installed on it and I am obviously not allowed to mess with those at all, as my account doesn't have the permissions. Here are some of the problems I've been having:

  • always signed out of my firefox account on relaunch (no options enabled that would cause this)
  • always logged out of specific websites on relaunch (primarily noticed with discord)
  • addon windows never load
  • addons don't work, even when enabled, and after uninstall and reinstalling

I've tried uninstalling and reinstalling Firefox also, but nothing seemed to fix these problems. The only thing that stopped happening was being signed out of my Firefox account on relaunch but I have no idea what was causing it or what stopped it.

Now, in an attempt to fix the problems I was having with addons, I refreshed my Firefox. So far I haven't done anything to it other than sign into my Firefox account. Upon trying to reinstall my addons, I got errors like this: "An unexpected error occurred during installation." and "UBlock Origin could not be installed because Firefox cannot modify the needed file." For reference, here's all the addons I had installed before I refreshed: Tranquility Reader, HTTPS Everywhere, Better TTV, Shinigami Eyes, UBlock Origin, Windscribe, Enhancer for Youtube, Dark Reader, and Bitwarden. I tried installing UBlock Origin, Enhancer for Youtube, and Bitwarden, and got the exact same errors every time. I'm really lost on what to do.

Asked by DJ לפני שנה

תגובה אחרונה מאת DJ לפני שנה

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How to disable SafeSearch

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off. we had a solution to disable it by changing DNS in our browsers to CloudFlare.… (read more)

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off.

we had a solution to disable it by changing DNS in our browsers to CloudFlare. but unfortunately, it's not working anymore, so the SafeSearch is back online again...

now, how can we disable it?

Asked by A.R.B.N לפני שנה

תגובה אחרונה מאת A.R.B.N לפני שנה

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Please share your input Firefox connecting CDN servers such as amazon, google is not security threat

Team Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data? thanks Samvedna … (read more)

Team

Please help me with reason for why Firefox connecting CDN servers such as amazon, google is not security threat for customer data?

thanks Samvedna

Asked by samvejha לפני שנה

תגובה אחרונה מאת cor-el לפני שנה

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How can I open Firefox and bypass my home pages (on iMac)

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don a… (read more)

Hi. I have about 15 home pages set to open when I open Firefox. I read the news, catch up on a few sites and have various jobs and tasks to complete. But whenn I've don all that, and close down Firefox, each time I open Firefox again to search for something etc, all 15 of my startup pages open up and I have to manually close them all down.

On Windows 11, all I need to do it right click the firefox icon and select open new tab. This is great, it opens Firefox with just a single new tab open. But on my iMac, this option is missing.

How can I re-open firefox with just a blank tab - or even just one specific page like Google?

Asked by XyZed לפני שנה

תגובה אחרונה מאת XyZed לפני שנה

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Firefox unable to play live streams, after installing Media Feature Pack

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling. Youtube vide… (read more)

After a recent reinstall Firefox seems to have a problem. This seems to be only Firefox specific and I can't find a working solution online after googling.

Youtube videos work, although they do give errors sometimes. A refresh always fixes those. However Twitch/Youtube live streams do not, and display a generic error message. When trying other browsers the live streams work fine.

And old Bugzilla post (https://bugzilla.mozilla.org/show_bug.cgi?id=1467495) describes what I believe to be a possible reason for the problem, however following the solutions in that thread have not yet lead to a solution.

Any further insight or solutions would be appreciated.

Asked by timon.lammers לפני שנה

Answered by James לפני שנה