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Add-ons disabled on ESR >115.13+

Firefox says versions earlier than 115.13 will be impacted by the certificate expiration. I've updated to 115.21 My add-ons are still disabled. https://support.mozilla.or… (read more)

Firefox says versions earlier than 115.13 will be impacted by the certificate expiration. I've updated to 115.21 My add-ons are still disabled. https://support.mozilla.org/en-US/kb/root-certificate-expiration

It seems many don't know or haven't noticed but merely running an esr branch (rather than a developer edition) will also give you the option to enable add-ons with expired certifications via about:config.

Anyway, the "legit" way isn't working.

נפתרה Archived 4 317

Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

נפתרה Archived 4 112

all add-ons disabled

Hi, suddenly, all of add-ons have been disabled. It is say that is an security problems,..., but all of them?? suddenly?? can you please provide some support/help? I att… (read more)

Hi,

suddenly, all of add-ons have been disabled.

It is say that is an security problems,..., but all of them?? suddenly??

can you please provide some support/help?

I attach screenshoot with release and evidences disabled.

Tks

נפתרה Archived 4 79

Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (read more)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

נפתרה 4 177

Why do I find that Mozilla has blocked Firefox 149.0 from using the Mozilla VPN add-on?

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature" "Easy F… (read more)

When I went to https://www.mozilla.org/en-US/products/vpn/ and decided to purchase a Mozilla VPN prepaid annual subscription part of the reason was this "feature"

"Easy Firefox integration with the Mozilla VPN extension (Windows only)"

There is nothing easy when clicking on the download for the Mozilla VPN extension yields a message that the add-on or extension has been blocked. The explanatory link provided is https://support.mozilla.org/en-US/kb/add-ons-cause-issues-are-on-blocklist. That lets you know that:

"When add-ons violate Mozilla’s policies, compromise user safety or privacy, or fail to meet user expectations, Mozilla takes action. This may include disabling add-ons in Firefox to maintain a secure and reliable user experience. "

So, when will Mozilla stop violating Mozilla's policies so that the Mozilla VPN add-on is fit for use on Firefox v 149.0 [without free VPN] running on WIN10 64?

נפתרה 4 75

extensions eating memory but not showing anywhere

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders whe… (read more)

When i go to "about:memory" and do a measurement to see whats eating memory i find extensions that are nowhere to be found in the extension manager nor in the folders where the extension files are. they are: - Extension(id=wikipedia@search.mozilla.org, name="Wikipedia (en)", baseURL=moz-extension://8551 - Extension(id=webcompat@mozilla.org, name="Web Compatibility Interventions", baseURL=moz-extensi - Extension(id=screenshots@mozilla.org, name="Firefox Screenshots", baseURL=moz-extension://486 - Extension(id=pictureinpicture@mozilla.org, name="Picture-In-Picture", baseURL=moz-extension:// - Extension(id=google@search.mozilla.org, name="Google", baseURL=moz-extension://13f3307a-648b- - Extension(id=formautofill@mozilla.org, name="Form Autofill", baseURL=moz-extension://dfdf20df- - Extension(id=ddg@search.mozilla.org, name="DuckDuckGo", baseURL=moz-extension://c8eb7a13-e1ab - Extension(id=bing@search.mozilla.org, name="Bing", baseURL=moz-extension://424719d2-8ccf-4c8e- - Extension(id=addons-search-detection@mozilla.com, name="Add-ons Search Detection", baseURL=moz- (the names are cut thats how it shows and at the end there is a "..." i cant select) I tried looking everywhere and i cant find where are this extensions to delete them. i use the google website to do searches so dont need an extension, i dont use duckduckgo at all, i dont use bing at all, i dont use the screenshot feature, i dont use the picture in picture thing and also i use the wbesite if i want to go to wikipedia. I would like to know how to erase them entirely since i dont use them and they are eating memory.

נפתרה 4 393

HOW TO ADD EXT TO THE RIBBON UP TOP

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO...... Im entering the email and password i swe… (read more)

Anyone use LastPass? Do YOU have any hair left? How do I put that extension up at the top. Where my red arrow points? ALSO......

Im entering the email and password i swear dozens of times every day...it never works right, ALWAYS need one or both lines filled in.  I DONT CARE IF IT DOESNT WANT ME TO SAVE THE PASSWORD. GOD KNOWS its NOT retaining it!  OK, im 75 years old. HAVE I LOST MY MARBLES?
נפתרה 4 88

why cant i addon grok to the sidebar

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser … (read more)

bold text simple question - i want to add Grok to the AI sidebar options... why doesnt the Grok addon work any longer Im using the latest firefox as my default browser

נעול Archived 3 234

Dark reader blocking hardware

I am almost BLIND, "dark reader" extension that I paid for but cannot activate is BLOCKING important functions like the CAM I need to read with. I have contacted him man… (read more)

I am almost BLIND, "dark reader" extension that I paid for but cannot activate is BLOCKING important functions like the CAM I need to read with. I have contacted him many times, he just cruelly plays with me. he just keeps telling me over & over & over to do DO what is impossible to do because what I need is NOT THERE!. I am done with him. I will have to PAY A CAB to drive me & my crippled computer to a computer tec. in the hope they can clean up his mess.

נפתרה Archived 3 107

Sidebar ChatBot shortcut stopped working after resetting PC

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of… (read more)

I've been extensively relying on the `Ctrl+Alt+X` shortcut to spin up the selected chatbot in the sidebar, but ever since I reset my pc (complete reset, cloud download of windows, clear all apps and files) and re-installed firefox, the keyboard shortcut isn't working for me anymore.

I installed firefox with chocolatey, upon noticing that the shortcut had stopped working, I tried to downgrade to v145, which didn't help either. So an uninstall and re-install later (this time manually downloading the installer exe), `Ctrl+Alt+X` still doesn't work. Although hovering over the chatbot's icon in the sidebar shows the shortcut in the tooltip.

More info: `choco uninstall firefox` created a backup of "Old Firefox Data" or something similar, could that have somehow persisted the malfunction across installs?

Any help would be appreciated! System: Windows 10 Pro Firefox: 146

נפתרה נעול 3 137

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

נפתרה 3 7 3698

Containers

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in … (read more)

I have recently installed the containers extension and have been having a bit of trouble with one site (the others are fine), which seems to originate from the manner in which the site is structured. As it references new pages, they are often in a different URL. For example, you start in login.site.com, which then tries to load dashboard.site.com, but it fails authentication on dashboard.site.com because it opens in a different container. Which then tries to open the login.site.com page again, which displays the login page, but showing it tying to complete the original authentication. I have tried to add each step along the way, but without success. Is there a way to overcome this?

נפתרה Archived 3 152

Firefox ratings of Amazon reviews have disappeared

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w… (read more)

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

נפתרה Archived 3 474

How do I escalate the presence of a malicious extension for removal from the store?

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a com… (read more)

[Coupongogo: Automatic Coupons & Cashback](https://addons.mozilla.org/en-US/firefox/addon/coupongogo-automatic-coupons/) is a malicious extension programed with a command and control server located in China.

Despite [Firefox user reports](https://www.reddit.com/r/firefox/comments/1pl0u6m/malicious_addon_does_not_get_taken_down/), the extension remains available on the Mozilla addon store.

A [rastersec.com contributor explains](https://www.rastersec.com/blog/coupongogo-cryptostealer),

>\[Coupongogo\] operates as a remote-controlled time bomb, utilizing a dynamic configuration system to evade detection, hijack all search and browsing traffic, and wait for a server command to activate its dormant theft capabilities targeting major cryptocurrency exchanges.

Given the lack of success at securing the privacy and security of users by using the standard addon reporting tool, how can I escalate this matter to a responsible Mozilla party for triage?

נפתרה 3 116

Renaming an extension

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change th… (read more)

I want to change the name of my Firefox extension from "eBird reviewer utilities" to "eBird reviewer assistant". I thought that it would be sufficient simply to change the name in the manifest:

 "name": "eBird reviewer utilities",
 "version": "1.3.46",

to

 "name": "eBird reviewer assistant",
 "version": "1.3.47",

(This was sufficient for Chrome.)

Firefox on my Windows 11 laptop processed this exactly as I expected, picking up the new version and new name. However, Firefox on my Windows 11 desktop does not recognize that there is an update, it only says no updates available. Likewise, Firefox on my Android phone has not picked up the update.

I noticed that the name on the product page was still the old one, so I tried renaming it there, and bumping to version to 1.3.47.1. On the Developer Hub, the extension is correctly listed with the new name and version (see attached screenshot)

However, my desktop running at 1.3.46 still says "No updates found". (See second attached screenshot)

So my first question is, is the confusion related to the attempted name change? And secondly, regardless of the reason, how do get the update recognized?

נפתרה Archived 3 70

Missing extension

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this… (read more)

I have just got a new laptop and installed everything in relation to Firefox onto it. I have used the Nordpass extension for a couple of years and on the old laptop this is version 5.23.13 updated 16/10/24. On visiting the add-on and extension site today there is only a legacy version 4.33 updated 2y ago which clearly no longer works. Where has it gone. Clearly I am going to ask the same question of Nord, but I hope you can help.

נפתרה Archived 3 204

add adobe as an extension?

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyon… (read more)

I have a pacer account and it instructed me to download Firefox than go to tools to add adobe so I can submit documents to the court online. Im getting confused can anyone help walk me through this process

נעול 3 152