מוצגות שאלות עם התגיות: הצגת כל השאלות
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I downloaded the latest version but don't want to install it yet; can I remove the download?

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1. Today I download… (read more)

Hello. I have Firefox set to notify me of new updates but though I always download them I don't immediately install them. My current version is 88.0.1.

Today I downloaded what I now know to be the all-new complete revamp version. But I don't want to install it on my main PC until I've looked into a little more and perhaps tried it out on a laptop.With it in

Is there a way of removing the downloaded version? With it in place, if I restart Firefox or reboot the computer it will automatically be installed, and I don't want that to happen just yet.

I'm running Windows 7 on a desktop PC.

Many thanks.

נשאלה על־ידי mail226 ב־לפני 7 חודשים

נענתה על־ידי ·´¯`·...¸>-)))º> ~dbben ב־לפני 7 חודשים

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Being updated by another instance

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afr… (read more)

I am trying to update but it just shows this all the time. I do not want to reset my browser because of all settings and stuff I would have to setup it all again I am afraid.

נשאלה על־ידי Amay ב־לפני 4 חודשים

נענתה על־ידי Amay ב־לפני 4 חודשים

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After install I have two versions of Firefox on Windows 10, one with bookmarks, one without. What should I do?

Firefox did an automatic update and totalled my old Firefox, or so I thought. I deleted Old Firefox. I downloaded new Firefox. Old Firefox reappeared with bookmarks, b… (read more)

Firefox did an automatic update and totalled my old Firefox, or so I thought. I deleted Old Firefox. I downloaded new Firefox. Old Firefox reappeared with bookmarks, but New Firefox also appeared without bookmarks. I am completely mystified as to what I should do. Delete new Firefox and continue to use old Firefox? Or is there some way to install new Firefox and keep my old bookmarks on which I rely? I find this unfortunate migration disturbing and am wondering what went wrong and what else is wrong with new Firefox and the migration process. Thanks to anyone who can help me on this.

נשאלה על־ידי wmschur ב־לפני שנה

נענתה על־ידי jscher2000 ב־לפני שנה

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can't import bookmarks from safari

Trying to bring bookmarks from Safari to Firefox, I've carefully followed the instructions provided by folks in this forum with no success. Using "Import data from anothe… (read more)

Trying to bring bookmarks from Safari to Firefox, I've carefully followed the instructions provided by folks in this forum with no success.

Using "Import data from another browser" I get "From Safari" folders but they turn up empty; see screenshot. Using "Import bookmarks from HTML" and selecting the bookmark file I exported from Safari, I get an "Export Complete" message but nothing shows up in Firefox. Not even empty folders.

I've tried repeatedly. Quit browsers, rebooted, opened browsers, nothing works.

(sorry if this is a duplicate question; I put it in the wrong place earlier)

Help?

נשאלה על־ידי jchinggis ב־לפני שנה

תגובה אחרונה על־ידי jchinggis ב־לפני שנה

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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

נשאלה על־ידי trevorawestphal ב־לפני שנה

נענתה על־ידי trevorawestphal ב־לפני שנה

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download Firefox browser

Thank-you so much for your help.....I have done what you said and used the link to install Firefox.....it went through the whole procedure and I thought that it was all o… (read more)

Thank-you so much for your help.....I have done what you said and used the link to install Firefox.....it went through the whole procedure and I thought that it was all ok.....but right at the end of it I pressed the Finish icon which also said open Firefox now and the same "My backup" website came up......maybe the download is somewhere else that I do not know about......? I also pressed the icon which said make Firefox my default browser......sorry I am appearing a bit confused as to whether I have understood but I am trying......Regards Mark

נשאלה על־ידי mark196 ב־לפני שנה

נענתה על־ידי jscher2000 ב־לפני שנה

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What are the best ways to copy existing settings to a new profile?

Hi, I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser. Debugging advice often involves ""saf… (read more)

Hi,

I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser.

Debugging advice often involves ""safe" mode," which disables some safety and accessibility tools, or "refresh Firefox," or otherwise using new profiles, which require me to set up the safety and accessibility tools before I can do anything. (For example, by default Firefox uses blinking cursors, autoscroll, and smooth scrolling, all of which trigger my migraines.)

In the past I've sometimes copied specific items, or cleared out a new profile folder and copied everything from an already-set-up profile folder.

Are there better or worse ways to copy bookmarks, saved passwords, about:config settings, user css, add-ons, and add-on settings?

(The previous time I asked this, I somehow got diverted to the wrong forum.)

נשאלה על־ידי MarjaE ב־לפני שנה

תגובה אחרונה על־ידי cor-el ב־לפני שנה

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I cant download anything

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser … (read more)

This issue is occuring for couple weeks now. When i click download nothing happenes. No matter what i try to download, it wont work. I do my downloads in another browser :D Why is that happening? I did reset firefox by the way and there were couple downloads and then it broke again. I have this add on saves backup automaticly and here we can see there is something wrong because it cant save the file.

נשאלה על־ידי Hüseyin ב־לפני שנה

נענתה על־ידי FredMcD ב־לפני שנה

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Keeper add-on download problem

I've just done a Firefox refresh and lost the Keeper (password manager) add-on. When I try to re-install it I get 'download failed'. Never seen this before and everything… (read more)

I've just done a Firefox refresh and lost the Keeper (password manager) add-on. When I try to re-install it I get 'download failed'. Never seen this before and everything else works normally. Tried rebooting.

נשאלה על־ידי stewart.m.taylor ב־לפני 7 חודשים

תגובה אחרונה על־ידי stewart.m.taylor ב־לפני 7 חודשים

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Firefox won't start - Was previously OK

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all workin… (read more)

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all working OK until yesterday when it just wont boot. I have tried everything I can think of, so far:

Have tried removing (using app cleaner) and re installing - No joy

Tried going to profile manager through terminal - deleted and created profiles but still no joy

Tried deleting app again with app cleaner and reinstalling previous version - no go

Tried starting app in safe mode (shift key) - no go.

Looking for suggestions as I need to use Firefox for just 1 old website that seems to not work on anything else!

I'm running a Macbook pro Early 2015, Mojave 10.14.6

נשאלה על־ידי soundengineer ב־לפני שנה

נענתה על־ידי soundengineer ב־לפני שנה

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Error message windows did not find firefox.exe. verify that you entered the correct name and try again

Hello, I apologize in advance for my low level in English, I am a French internet user who has encountered a problem since this morning. I have Mozilla Firefox on Window… (read more)

Hello,


I apologize in advance for my low level in English, I am a French internet user who has encountered a problem since this morning. I have Mozilla Firefox on Windows 10. So far, it has worked perfectly. However, I could see today, by turning on my computer that I could no longer access Mozilla Firefox. Indeed, when I click on it, I encounter this error message:

Windows did not find c: \ program files \ mozilla firefox \ firefox.exe. verify that you entered the correct name and try again


I do not understand why I have this message. When I go to C: \ Program files \ mozilla firefox I do have a "firefox" icon (exe application). but I clicked on it and it doesn't work. I would like to inform that by using avast, avast updated me mozilla firefox ... I repeatedly uninstall and reinstall mozilla firefox; I even turned off, turn on, and turn on the computer several times but nothing to do, it does not work.

Can you help me see more clearly please?

Thanks in advance.

נשאלה על־ידי franck.dalessandro ב־לפני שנה

תגובה אחרונה על־ידי jscher2000 ב־לפני שנה

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Firefox update check can't talk to the mothership (likely)

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact er… (read more)

I run Firefox on a number of systems and two of my work computers seem to be unable to check in with the Firefox update servers to get updates. See image for the exact error message.

"Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it."

My suspicion is my network team is blocking my browsers from getting to the Firefox update servers but I don't know how to test it. One of my browsers is 77.0, the other is 77.0.1. Both of them give me the error in the image. Both of them insist I'm on the latest version of Firefox when I use 'Help/About Firefox' to check.

If anyone knows what data I should collect to get this figured out I'd appreciate it.

Thanks

נשאלה על־ידי Tallbek ב־לפני שנה

נענתה על־ידי Tallbek ב־לפני שנה

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Does upgrade delete any exceptions, preferences or settings?

I keep getting reminders that there is a new release of Firefox. Does it delete any preferences, exceptions, settings, etc? Any reported bugs with it? Thanks. … (read more)

I keep getting reminders that there is a new release of Firefox.

Does it delete any preferences, exceptions, settings, etc?

Any reported bugs with it?

Thanks.

נשאלה על־ידי Sue ב־לפני שנה

נענתה על־ידי FredMcD ב־לפני שנה

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SHA256 checksum for Firefox downloads

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be inc… (read more)

In order to mitigate supply chain attacks it would be useful to have a checksum published so that we can verify the file has downloaded appropriately. This should be included within the release notes.

נשאלה על־ידי linden1 ב־לפני 10 חודשים

תגובה אחרונה על־ידי linden1 ב־לפני 10 חודשים

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all downloads are automatically failing

i've already tried all of the fixes stated here https://support.mozilla.org/en-US/kb/cant-download-or-save-files and i've tried logging out my mozilla account and downloa… (read more)

i've already tried all of the fixes stated here https://support.mozilla.org/en-US/kb/cant-download-or-save-files and i've tried logging out my mozilla account and downloading, i've tried starting firefox in safe mode without any add-ons, i've tried pretty much everything i can think of. no matter what the download fails and a 0kb file is created instead. when i try to download a webpage i get a 0kb html file and a folder containing all the contents of the html file, also i can download images perfectly fine even though it says they fail. i've tried downloading multiple types of files and it's not just webpages, .zip files fail, .exe files fail, everything that isn't a photo fails. the only other thing i can think of is .pdf files do a similar thing to html files, where a 0kb .pdf is created and a .pdf.part file is created the size of the actual pdf. also i've tried downloading using other browsers (excluding chrome, because it crashes my pc on startup) and they've worked perfectly fine, firefox and firefox nightly are the only programs having this issue.

נשאלה על־ידי mongoliangerbilm ב־לפני 2 שנים

נענתה על־ידי FredMcD ב־לפני 2 שנים

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Old version of firefox that wont update when installed on new computers

Hello firefox community Im hoping you can help with this request, here goes my issue is as following: we need firefox version 6.0.1 64bit that wont auto update, as we hav… (read more)

Hello firefox community

Im hoping you can help with this request, here goes my issue is as following: we need firefox version 6.0.1 64bit that wont auto update, as we have some products where the webinterface only works with this browser and this version and early.

Is there a way to ensure this version wont update? like when you run the setup you can use a -noupdate command etc.

Thanks in advance

FYI, we cannot change the interface so this is the only way to ensure access to these products.

נשאלה על־ידי Joe ב־לפני שנה

תגובה אחרונה על־ידי Seburo ב־לפני שנה

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Updating Firefox from Menu > Help > About yields ransomware

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its… (read more)

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its update, then asked me to restart Firefox. I did so and got a "ransomware" notice from my antivirus program, saying it fixed the problem (but not how). Trying to run Firefox repeats the notice. Does Firefox now have malware in it?

A Web search turns up nothing. I am posting this question from Google Chrome.

Windows 10 Home Malwarebytes premium (latest)

נשאלה על־ידי David Spector ב־לפני שנה

נענתה על־ידי David Spector ב־לפני שנה

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Unable to import saved firefox profile (from windows 7 32-bit, to windows 10 64-bit) - new profile has none of my data

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help. I saved my firefox profile (on a 32-bi… (read more)

My attempt at transferring profile from an existing machine to a new machine has not produced the intended result, and I need help.

I saved my firefox profile (on a 32-bit windows 7 machine; firefox was fully up to date) without firefox running, in a ZIP file (the letter number combination followed by dot followed by default), then copied the ZIP file to the new machine (windows 10 64-bit), unzipped it (so I had the same file name as from the old machine), then copied this folder into position at

C:\users\user\appdata\roaming\mozilla\firefox\profiles

I then started firefox on the new machine, went to about:profiles, created new profile, selected the folder (which was present at this step), then completed the procedure and started a new firefox with the new profile (the option given in about:profiles).

The new instance of firefox has none of my data (several thousand bookmarks, passwords, etc.); instead looks like the other (default new) profile.

The existing profile file set was (after this procedure) visible in

C:\users\user\appdata\local\mozilla\firefox\profiles

The restored profile is running now as "Default User" and reflects the folder I transferred from the old machine (except that I changed the word "default" in that folder to "main", leaving the number-letter part and the dot unchanged.)

No errors were indicated from firefox (which is running version 83 now) during any steps of the old back-up/archive save step or the new restore/recover step.

What am I doing wrong? How can I recover my existing profile data? The procedure, while not very friendly, seems straightforward enough. I don't want to go into the details of recovering specific database files/folders; I'd just like the profile I had before functioning in the new machine.

Please help

נשאלה על־ידי wb0gaz ב־לפני שנה

נענתה על־ידי wb0gaz ב־לפני שנה

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Having a dreadful time migrating my Firefox settings to new PC

My profile folder is C:\Users\hseib\AppData\Roaming\Mozilla\Firefox\Profiles\pftm4b0j.Default User. It is the only profile under "Profiles". When I open the file "pftm4b… (read more)

My profile folder is C:\Users\hseib\AppData\Roaming\Mozilla\Firefox\Profiles\pftm4b0j.Default User. It is the only profile under "Profiles". When I open the file "pftm4b0j.Default User" it looks like all my data successfully migrated from my old PC. But when I launch Firefox, no bookmarks, no passwords, no add-ins, no nothing. Any help welcome.

נשאלה על־ידי hseibel2 ב־לפני שנה

נענתה על־ידי jscher2000 ב־לפני שנה