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Firefox Installer gives error "VCRUNTIME140_1.dll was not found"

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies… (read more)

I was cleaning out my hard drive and deleting old installs of Microsoft Visual Studio Redistributable packages, and I almost certainly deleted the one that Firefox relies on.

I then attempted to start Firefox, getting the error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

I uninstalled, following the clean install directions, and deleting the "Program Files/Mozilla Firefox/" directory.

Then, I ran the Firefox Installer, newly downloaded, and when running it, it gives the same error, "The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." Selecting "Restore Defaults" has no effect either way. The installer then appears to complete in the background, and the Firefox directory is created, along with the executable.

When I run Firefox.exe, it seems to load the program, but any address I type in fails to begin loading. This includes websites (www.google.com) and help/utility pages (about:config). I'm therefore unable to change any settings within Firefox.

I then tried re-installing the "Visual C++ 2008" and "Visual C++ 2015-2019" packages in an attempt to restore that DLL, but that had no effect after repeating the same steps above (clean uninstall, re-install). Which VC++ Redist Package should I be re-installing? Ideally, I should be able to just get a copy of VCRUNTIME140_1.dll and place it where Firefox is looking for it.

נשאלה על־ידי trevorawestphal ב־לפני 2 שנים

נענתה על־ידי trevorawestphal ב־לפני 2 שנים

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VCRUNTIME140_1.dll not found

Following a Windows 10 update, I tried to open Firefox and the following popup message appeared. "the code execution cannot proceed because VCRUNTIME140_1.dll was not fou… (read more)

Following a Windows 10 update, I tried to open Firefox and the following popup message appeared. "the code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem." I have tried several times to download the latest version of Firefox, but during it's installation the same error message appears. How can I fix this problem and get Firefox to work normally.

נשאלה על־ידי dkirk1 ב־לפני שנה

נענתה על־ידי FredMcD ב־לפני שנה

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Impossible to install Firefox, error: VCRUNTIME140_1.dll

Hi, I can't install Firefox and I don't know what's going on here. Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop a… (read more)

Hi, I can't install Firefox and I don't know what's going on here.

Yesterday I installed the latest version of Firefox and it worked fine. Then, I turned off the laptop and the next day when I was going to use Firefox, it didn't load any pages. Edge was working fine, Chrome was working fine, but Firefox was not working. Trying to fix the problem, I decided to uninstall Firefox and installing it again. In order to clean even more the previous installation, I even manually deleted the C:\Program Files\Mozilla Firefox folder to remove all possible traces. I restarted the laptop and downloaded again the Firefox installer. I don't know how, but the installer detected that I had already installed Firefox before. I unchecked restart Firefox and hit the button to continue with the installation. After this, was impossible to install Firefox again. I got a message saying that the installation cannot continue because the VCRUNTIME140_1.dll was not found. The message said that this problem can be fixed by reinstalling the program, but that is not true, everytime I try to reinstall it, I get again the VCRUNTIME140_1.dll error.

After this, the installation stops and the Firefox icon appears on the desktop, but it doesn't install properly the software and when I open it, I cannot browse the Internet.

Do you know what's going on here and how to solve this?

Cheers

נשאלה על־ידי mrmister23 ב־לפני 10 חודשים

נענתה על־ידי jonzn4SUSE ב־לפני 10 חודשים

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Firefox wont load pages, Get VCRUNTIME140_1.dll Not Found Errors

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTI… (read more)

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTIME140_1.dll Not Found. I then click OK and Firefox Installs but when I load it no webpages will come up just a black screen no indications it is even trying to load the page, no error message. It does nothing. Cant even open Google.com 2. I looked in MS forums and they say to install Visual C++. Did every x86 and X64 version I could find. Still have the problem even after uninstalling Firefox and reboot. 3 Have McAfee, and took Firefox off the Safe list then put it back on. 4. Went to try and find the file but can't on a reputable website. So I looked for this file on my Dell Laptop and Asus Desktop. Both have Firefox installed and it works fine. Get this, NONE of my other two computers have that exact file name anywhere. VCRUNTIME140_1.DLL! They have 140.DLL and a few other 140.dll with different variation but no 140_1.dll? So how does Firefox run on 2 other computers without this DLL but not on this new one? They are all Windows 10 Would appreciate any help. Seems to be a Firefox or Lenovo Issue just not sure. If anyone know how to get the DLL from MS let me know.

נשאלה על־ידי Mark M ב־לפני שנה

נענתה על־ידי cor-el ב־לפני שנה

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Firefox 87 suddenly won't start. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

How do I fix this? Firefox won't start (it did a few days ago). Version 87 running on Windows 10. Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll… (read more)

How do I fix this? Firefox won't start (it did a few days ago).

Version 87 running on Windows 10.

Error Msg: The code execution cannot proceed because VCRUNTIME140_1.dll was not found.

There is a file: VCRUNTIME140.dll in the C:\Program Files\Mozilla Firefox folder.

I reinstalled Firefox but that didn't help.

נשאלה על־ידי RacerRon ב־לפני שנה

נענתה על־ידי TyDraniu ב־לפני שנה

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Unable to install Firefox

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not co… (read more)

I uninstalled Libre Office and it apparently uninstalled the VCRUNTIME140_1.dll file s part of its uninstall process. From this point Firefox would open but would not connect to the Internet, either by clicking one of the links in the toolbar or typing the address directly. I have tried all the solutions I can find on the support pages, ranging from attempting to copy the file from another location to re-installing Visual C++ from the Microsoft website, both the 64 bit and the x86 versions. Having found and installed the latest version of Visual C++ I now get the error message "The procedure entry point _CxxFramehandler4 could not be located in the dynamic link library C\WINDOWS\SYSTEM32\MSVCP140.dll" at the edn of the installation process, and of course Firefox has not installed. Any suggestions for a way forward?

נשאלה על־ידי tkrd13 ב־לפני 2 שנים

נענתה על־ידי FredMcD ב־לפני 2 שנים

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VCRUNTIME140_1.dll

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J… (read more)

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J'ai beau faire une désinstallation complète et un nettoyage puis une réinstallation, rien n'y fait. J'ai toujours le même message depuis plusieurs jours. Et c'est énervant ! Je suis obligé de naviguer sur Edge et je n'aime pas du tout. Merci de m'aider. Bonne journée. Philippe

נשאלה על־ידי Jésus est un hyppie ב־לפני שנה

נענתה על־ידי cor-el ב־לפני שנה

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Nothing Loading Within Firefox Application

When opening Firefox, a window opens with menus and toolbars visible, but nothing loads or opens up when navigating the application. No websites are loading, no menus ar… (read more)

When opening Firefox, a window opens with menus and toolbars visible, but nothing loads or opens up when navigating the application. No websites are loading, no menus are opening such as options or add-ons, and not even the mozilla landing page is loading. I have tried doing a "Refresh". I have tried doing a clean reinstall. I have run virus scans to see if malware was preventing it from opening websites. I am having no issues with other browsers, just Mozilla Firefox. I am unsure what to do if even a Firefox reinstall is not working. The application wont even let me enable/disable add ons to see if that may be causing the problem.

נשאלה על־ידי csioufi3 ב־לפני שנה

נענתה על־ידי cor-el ב־לפני שנה

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Removed win10 Office 365 app now firefox is dead.

PC was running fine and firefox. Removed the office365 app that comes with win10 and now its no go. Reinstalled and no go. Done safe mode and no go. Removed all files and… (read more)

PC was running fine and firefox. Removed the office365 app that comes with win10 and now its no go. Reinstalled and no go. Done safe mode and no go. Removed all files and new install of firefox still no go.

So I have to say that may be office365 app has removed some important files that were shared. I haven't installed office365 as I use office pro 2010 which still works fine. Im used that snarky edge browser at the moment.

Any ideas?

נשאלה על־ידי engineer4423 ב־לפני שנה

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני שנה

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Installation issues

I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I rece… (read more)

I am trying to re-install Firefox but seems never to complete the installation. It does not open any websites and does not appear to connect to the internet. Also, I receive a message that the file VCRUNTIME_1.dll is missing; however, when attempting to download the file, it tells me the file is already installed.

נשאלה על־ידי Brockton ב־לפני שנה

נענתה על־ידי FredMcD ב־לפני שנה

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Does not load any web pages

Brand new pc, new download of Firefox. App opens and allows web addresses to be entered but does not load anything. Nothing happens, it's a blank page. I can't access any… (read more)

Brand new pc, new download of Firefox. App opens and allows web addresses to be entered but does not load anything. Nothing happens, it's a blank page. I can't access any settings pages either. I've downloaded and reinstalled Firefox a few times and I got an error message during installation two of the times. I've attached a screenshot of the error message, which reads "firefox.exe - System Error // The code execution cannot proceed because VCRUNTIME140_1.dll was not found. Reinstalling the program may fix this problem."

נשאלה על־ידי tiredpianist ב־לפני 11 חודשים

נענתה על־ידי FredMcD ב־לפני 11 חודשים

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Installation under W10/64 not working

Installation in German language under W10 Home 64bit. VCRUNTIME140_1.dll not found, installation interrupted. Firefox seems to be installed, but totally unresponsive (no … (read more)

Installation in German language under W10 Home 64bit. VCRUNTIME140_1.dll not found, installation interrupted. Firefox seems to be installed, but totally unresponsive (no files, no websites, not even parameters). Any known measures? Thanks!

נשאלה על־ידי otto.schulz ב־לפני שנה

נענתה על־ידי TyDraniu ב־לפני שנה

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Firefox can not be installed

Firefox can not be installed, error message after installation. see attachment Firefox several times uninstalled and installed

נשאלה על־ידי jajope54 ב־לפני 9 חודשים

נענתה על־ידי cor-el ב־לפני 9 חודשים

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Firefox starts, but cannot open any Page

Firefox on a Windows 10 (Build 19042.1052) that It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just… (read more)

Firefox on a Windows 10 (Build 19042.1052) that

It starts and seems to run without hanging or crashing. I can enter an url, but it doesn't do anything. The Viewport just stays white. Also nothing happens if clicking on a bookmark. Or the settings. I was able to open the about:support page via the menu, but not by entering it into the adress bar.

Here are the things that I already tried to no avail: - updated to the latest version - Incognito mode - Troubleshoot mode - graphics card driver is up to date - reinstallation - Cleaning Firefox - delete firefox profile - clearing the start cache - downgrade to version 88.0.1

It is weird, that the about:support page works when opened from the menu but not when entered into the adress bar, right? This means that content can be displayed, but you cannot navigate to it via the address list. But then why don't bookmarks work either?

By the way: It is not a network Issue. Chrome and Edge work, and also the problem persists across multiple different networks.

נשאלה על־ידי stephan.graf ב־לפני שנה

נענתה על־ידי TyDraniu ב־לפני שנה

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Firefox won't load any pages at all (no error message, just unresponsive)

I got a new PC and installed Firefox, synced with my account. Everything worked fine for a few days but then it became unresponsive, in the sense that it won't try to lo… (read more)

I got a new PC and installed Firefox, synced with my account. Everything worked fine for a few days but then it became unresponsive, in the sense that it won't try to load any pages at all. I uninstalled it completely and did a refresh but it is still the same - attached is a screenshot of the brand new copy, where it won't even load the welcome info. Entering a URL and hitting Enter does nothing at all. It's totally unusable and I have no idea what else to try! Anyone have this issue?

נשאלה על־ידי cyclicicy ב־לפני 8 חודשים

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני 8 חודשים

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Firefox won't load any pages

I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error. Firefox stopped loading too with the same error. I removed the Sn… (read more)

I tried to install the Snapchat filters after watching "Cat Lawyer" - and I got a VC++ Runtime error. Firefox stopped loading too with the same error.

I removed the Snapchat filters app; repaired the VC++ Runtime error in add/remove programs - and now I see the symptoms as follows:

1. Launch Firefox from FF Icon.

    a) Bookmark clicks do nothing.  
    b) Type in a URL and nothing happens.

2. Launch Firefox from a ZOOM meeting link (and presumably other links) works - the page loads. And , once I have done that , the firefox browser works normally.

I can probably just uninstall/reinstall - but if anyone knows how to solve this I'd rather not lose all my saved pwd and history.

Running: MS Surface, Windows 10.


Mike

נשאלה על־ידי mike402 ב־לפני שנה

נענתה על־ידי mike402 ב־לפני שנה

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Nothing Loads on Firefox after uninstalling Mozilla VPN

I tried Mozilla VPN but it would never connect. So I uninstalled and cancelled. Then I got a persistent vcruntime140.dll not found error. I uninstalled iTunes and legac… (read more)

I tried Mozilla VPN but it would never connect. So I uninstalled and cancelled. Then I got a persistent vcruntime140.dll not found error. I uninstalled iTunes and legacy Microsoft Visual Suite apps. Now nothing will load. Not about pages. Not password pages. Not websites. Nothing. Have uninstalled and refreshed Firefox multiple times. Have restarted PC multiple times. Have turned off firewall and virus protection. Nothing works. nothing loads. Thanks for your thoughts!

נשאלה על־ידי john.brady ב־לפני שנה

נענתה על־ידי cor-el ב־לפני שנה

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Uninstalling McAfee Killed Firefox

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no mes… (read more)

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no message, but Firefox opens with basically blank window and unresponsive.

נשאלה על־ידי weightdn ב־לפני 6 חודשים

נענתה על־ידי cor-el ב־לפני 6 חודשים

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no display & no options

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) m… (read more)

web pages don't display but address is shown at tabs, can't see options but other menu options seem to be okay. I uninstalled and erased all related data (I could find) multiple times and reinstalled multiple times but problem remains. I tried refresh, safe mode, etc. At installation I get error VCRUNTIME140_1.dll not found, a susequent installation finishes without errors. I am sending this from another system because I can't use the problem unit for this post. The problem system is similar to this one. I am puzzled and seek help.

נשאלה על־ידי tregxoferif ב־לפני שנה

נענתה על־ידי tregxoferif ב־לפני שנה