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autofill credit card fails

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes awa… (read more)

When there is a field to fill in my credit card info, the info will appear and let me select the CC I want to use but when I move away from the field the CC info goes away.

Solved 11 233

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

Solved Archived 11 295

Manage payment methods list missing

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCount… (read more)

I have several saved cards in 152.0.1 (64-bit). When on a payment site the drop-down list shows up as expected, so the extensions.formautofill.creditCards.supportedCountries is correct and working (GB). Also address filling still works, as does saved passwords,

However if I try to "Manage payment methods" the resulting list in "about:preferences#managePayments" is blank. (see image)

I have tried toggling on and off "save & autofill" and restarting, but nothing helps.

Adding a new card works, and the new card appears in the drop-down list on a payment form, but still nothing appears to edit or remove in the settings. How an I edit this list?

PS: I have disabled ALL extensions.

Solved 10 20

How to edit saved autofill data in Firefox 136.0.2 in 2025

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security … (read more)

I have Firefox 136.0.2 (up to date) on Win 11. I want to remove specific autofill items, NOT all autofill items. Web info says use Settings > Privacy & Security > Forms & Autofill BUT there is nothing for Forms and Autofill in my Firefox 136.0.2

Can anyone please help me find how to edit autofill in this version?

Solved Archived 9 787

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, ho… (read more)

I have ticked autofill addresses but not autofill payment info but Firefox autofilled my credit card details on a site that I would not give my credit card details to, how do I stop this in future?

I wanted to see how much they would charge for shipping so I had to put in my address and I allowed it to autofill but then it put in my credit card details. I do not give my credit card details to sites that I am unfamiliar with, I will use PayPal instead and this site then captured my details and sent a SMS to my phone to confirm so I know that they have captured some of my details, probaby my credit card details as well.

I went to settings assuming that the settings may have changed in the last update of Firefox but there is still no tick in the box Save and autofill payment info. I want to delete my credit card details from Firefox but I can't find them. There is nothing at all under payment methods and under addresses there is no record of my credit card.

I wanted to send this to Firefox as a bug report but I can't see how to do that. Perhaps you could send a bug report for me.

Solved 8 70

Saved Payment Methods gone in 146.0.1 - Pressent i older versions of FF

So I've been looking for the saved payment methods in my browser since I got a new card. I realized that it is gone and that has 2 consequences for me. 1. I Cannot for th… (read more)

So I've been looking for the saved payment methods in my browser since I got a new card.

I realized that it is gone and that has 2 consequences for me.

1. I Cannot for the life of me remove the currently old saved one.

And

2. I do not want to save the new actual one, since I seem to have no control of my saved cards and will not be able to remove it.

Also I made Firefox stop asking, but it does not get the memo and keeps asking to save my new card.

So the common thing is that the saved cards should be in "about:preferences#privacy" under "Autofill" and there should be a button that says "Saved payment methods".

There is media on this. pictures etc. youtube videos and it is a box that appears when you press it unlike about:logins which is a tab in itself, so accessing it this way seems to be no option.


Doing some digging and found this article https://support.mozilla.org/kn/questions/1443578 It does not work for me being in DK.


Downloaded a older version of firefox 142.0 to be specefik and it does have to feature / Button but, it also does not have any data.

So what gives Mozilla? Why did you remove the button and why is the data locked away?

Included are images of current version (146.0.1) having the button removed and 142 having the button.

Solved Archived 6 427

Не работтает заполнение форм.

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как … (read more)

Здравствуйте! В настройках установлено "запоминать историю", чтобы появлялись подсказки в заполнении форм. Однако эта функция не работает, а она мне очень нужна, так как я часто заполняю формы одними и теми же данными и значениями. В чем может быть проблема?

Solved 6 10

Credit Card Payment Methods missing from settings

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current releva… (read more)

My credit card payment methods are missing from Firefox's settings. I tried enabling every relevant setting in about:config and still they won't appear. My current relevant settings are shown in the attached screenshot. any suggestions?

Solved Archived 5 361

How to change pin which is required when using saved card payment details?

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I f… (read more)

Firefox saves my bank card details when I make payments, but to use the auto-fill I need a pin. I have no idea what this is, and I can't find anywhere to change it. I found where I could change my password (which I don't want to do) but nothing for the pin. What can I do?

Solved 4 10

saved payment methods not showing within settings

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please… (read more)

saved payment method still work and autofill when a payment page is up but managing all saved payments within settings is impossible as the list is not populated - please see screenshot link text

Solved 3 1 49

Missing edit payment methods button within the privacy and security section of settings

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it … (read more)

ive searched every article from here and beyond, but i cannot seem to find the button to edit my payment information. strange since it still prompts to autofill it

Solved Archived 3 514

No audio available

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debi… (read more)

I have searched Support, enabled media Autoplay for all sites, Page Info for individual sites. Videos play but never with audio. Currently using FF 134.0 (64-bit) on Debian 12, but recall some problems starting about the 133.0 update. No audio with Youtube, Amazon testimonials/reviews, etc.

Please help?

Solved Archived 3 227

No option to view stored credit cards under auto-fill

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card… (read more)

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.

Solved 2

How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (read more)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Solved Archived 2 597

Remove autofill email addresses from FF Browser in Sequoia

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpage… (read more)

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

Solved Archived 2 324

How do I force enable autofill for all countries?

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country. How can I ena… (read more)

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country.

How can I enable it in all countries so I can actually use it? I want to autofill name, address, and credit card details.

Solved 2 20

Delete Credit Card info

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to … (read more)

I have five old expired CC's that pop up every time for auto fill. However, when I follow the link, to Manage Payment Methods. It is completely empty. There's nothing to manage. How do I delete all the old stuff when there's nothing were it should be? Please see attached.

Solved 2 10