BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

נפתרה 7 1 9

Can I hide the vertical tab/sidebar like how I can hide the taskbar in windows?

I tend to have a lot of tabs open at a time and even with the Customize Sidebar > Hide tabs and sidebar checkbox ticked, it is still distracting at times. Could you pl… (read more)

I tend to have a lot of tabs open at a time and even with the Customize Sidebar > Hide tabs and sidebar checkbox ticked, it is still distracting at times. Could you please help me find a setting/way so that I can hide it and make it re-appear when I hover on it only. Kinda like how we have on windows taskbar? Much appreciated.

נפתרה 2 9

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off.

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I tur… (read more)

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I turned on the vpn in the firefox browser. This seems to work fine but it is only in used within the browser. The ;purchased browser is installed on my Iphone and my Mac laptop. Same problem with both. I also received an email a day or so after the trouble started saying my password for Mozilla had been changed. I did not aske for this change. Since my internet access was shut off I couldn't initiate a change of my own. It took me another day to figure out my problem was the browser. At that point I changed my Mozilla login password. I wpou;ld ;like top keep usiong the purchased version of the mozilla vpn on both my laptop and my iphone (13) because it looks more thoroughly at data going in and out of my devices.

Thanks for your help Steve Krebs

נפתרה 2 27

when VPN is turned On, Everything else is Locked!

When the VPN is turned On it acts like a dead switch and locks All bookmark toolbar links as well as Search entries stays locked and will not activate? makes FIREFOX dea… (read more)

When the VPN is turned On it acts like a dead switch and locks All bookmark toolbar links as well as Search entries stays locked and will not activate? makes FIREFOX dead in the water. (using Brave Search engine) Any advice?

נפתרה 3 27

Can't browse in Firefox

My firefox took longer than normal to load this morning. It will go to some homepages but then won't go to any sub pages. It appears to not want to go to the home pages o… (read more)

My firefox took longer than normal to load this morning. It will go to some homepages but then won't go to any sub pages. It appears to not want to go to the home pages of shopping websites. It says it last updated firefox 5 days ago so the long wait this morning wasn't an update. If I use Microsoft Edge I a able to browse freely.

נפתרה 3 27

Facebook fails to load fully

Facebook page fails to fully load often (not always) and in some occasions it load partially -instead of a picture it shows a blank box with a description of what it is s… (read more)

Facebook page fails to fully load often (not always) and in some occasions it load partially -instead of a picture it shows a blank box with a description of what it is supposed to be on the box.

Using other browser (Edge for example) loads the page fine in the affected Laptop and loading on an IPad using Firefox works fine too.

I have "flushed" the WI-Fi and "requested" a new IP for this computer and it is hard to tell if this solves the problem temporary or it is just the on-off nature of the problem.

In other occasions the page appears to load ok but the pull down menu (like notifications) are "blank" or it just appears to be loading and never navigate to the requested page.

In the sample below (image) is similar to the issue although in this case the page loaded after a few seconds. Note the missing information.

נפתרה 3

eBird sonograms don't play and I suspect Resist Fingerprinting

I posted my problem last week on the forum and was told to do a Control+Shift+K, which I did. It indicated that Fingerprinting was blocking the sonograms. I am nervous ab… (read more)

I posted my problem last week on the forum and was told to do a Control+Shift+K, which I did. It indicated that Fingerprinting was blocking the sonograms. I am nervous about unblocking this one feature of eBird and wonder if someone could investigate and walk me through fixing it without messing things up overall. Nobody answered my post. I'm including an image of the results of my discovery. Thank you.

נעול 1

facebook not working after most recent FF update

After the most recent FF update, I can no longer upload pictures from my laptop to FB. I cannot see replies to posts in the main feeds. I have to go to the individual pos… (read more)

After the most recent FF update, I can no longer upload pictures from my laptop to FB. I cannot see replies to posts in the main feeds. I have to go to the individual post pages to see them. Upon trying to sign into FB I often now get a message that says the feature is not working, but I click on it again and am able to log in. The feeds are taking a long time to load - I can see 3-4 posts and then icons that show the rest of the feed is trying to load, I do not have AVG or the other thing (bitdefender maybe, or something like that) others have been having problems with, that was resolved in a recent 'FB not working' thread -- that was supposedly solved with a recent update. A few minutes ago my laptop shut down while I was on FB. I did all of the suggestions regarding clearing the cache, cookies, etc. when I first noticed the problem so there is still a big problem with FB. I did report my inability to upload pictures directly to FB but I don't have any replies from them. Unrelated, I am sure, but my bookmarks were gone again this morning, for like the 24th time and I had to do the profile folder fix to get them back. I did not cache or other cleaning before I shut my computer down last night. It last happened a few days ago, unrelated to the cache etc cleaning after I noticed the FB problem. I have Norton antivirus and FF is synced to my cell phone but I prefer using my laptop for all internet activity because the screen is obviously bigger. I do not want to use another browser because of security issues. Thank you.

נפתרה 3

Some web based games laggy since Firefox 148

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am… (read more)

I play https://crazyshooters.com/ and https://crazyshooters2.com/ a lot! But the game became laggy since Firefox 148 and my ping spikes up. Other browsers play fine. I am on Linux Mint if that helps. (147 and below run fine)

נפתרה 11 10 37

HSTS Security Risk for Bsky.app?

Hello, Since this morning, I haven't been able to access Bsky on my laptop because of a supposed HSTS risk, which means I can't add an exception to visit it. I use Firefo… (read more)

Hello,

Since this morning, I haven't been able to access Bsky on my laptop because of a supposed HSTS risk, which means I can't add an exception to visit it. I use Firefox on my Android and going to the mobile version of the website lets me in no problem, so I assume there's an issue with my laptop.

I'd usually wait a few days and let it solve itself but just in case it's something on my end, I'd like to solve it! I'm on 151.0.4 (64-bit), don't use a VPN or an anti-virus, I have a couple of privacy add-ons but they've been here forever and they've never caused a fuss. I can post a screenshot of the error code and the certificate it sends me if it's any help.

I'd appreciate any pointers! Thanks!

נפתרה 5 9

How do I force enable autofill for all countries?

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country. How can I ena… (read more)

The UK is supposed to be supported for form autofill, but it doesn't work. I suspect it's because I use a VPN and Firefox thinks I'm in a different country.

How can I enable it in all countries so I can actually use it? I want to autofill name, address, and credit card details.

נפתרה 2 1