White screen

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever. I can log in just fine using the dreaded Microsoft Edge or Chrome but firef… (read more)

Whenever I try to log into my online banking all I get is a white screen, nothing whatsoever.

I can log in just fine using the dreaded Microsoft Edge or Chrome but firefox will not work.

Now, I do know that I have actually logged in with firefox because if I come back to the page 10 minute later I get a banking message saying that as I haven't done anything for 10 minutes it has now logged me out!

I have cleared cache & cookies, I've started in safe mode and looked at the threads in the forum but nothing helps.

This is happening on all instances of firefox that I have, work, home, laptop.

please help

thanks

Asked by It's me לפני 10 שעות

Last reply by jonzn4SUSE לפני 25 דקות

Having trouble seeing webpages in Mozilla Firefox

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox so that I can visit https://bestrealtorsinpensacola.com. It won… (read more)

Hello, Mozilla Community I'm contacting you to ask for help with a problem I'm having with Mozilla Firefox so that I can visit https://bestrealtorsinpensacola.com. It won't load, and I'm not sure if that's because of a bug in the website, a browser issue, or something else entirely.

Does anyone else have knowledge of this problem or recommendations for a fix? I've attempted removing addons and cleaning the cache in my browser, but the issue still exists.

I would be grateful for any advice or ideas on improving the usability of the website. Thank you in advance for your assistance.

Asked by Ralex Yalvem לפני 8 שעות

Last reply by jonzn4SUSE לפני 34 דקות

Error code: PR_CONNECT_RESET_ERROR

Dear Firefox Support, I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is suppo… (read more)

Dear Firefox Support,

I am writing to report an issue I am experiencing with Firefox Stable (v.126.0) when attempting to access the URL https://ibb.co. This URL is supposed to redirect to https://imgbb.com, but instead, I encounter the following error:

Secure Connection Failed An error occurred during a connection to ibb.co. PR_CONNECT_RESET_ERROR

This issue seems specific to Firefox Stable, as I am able to access the URL without any problems on chromium-based browsers (Chrome and Arc) and Safari. Additionally, the URL works correctly on Firefox Nightly (v.128.0a1).

I have attempted several troubleshooting steps, including:

   Disabling all extensions
   Using private browsing mode
   Clearing cookies and cache
   Restoring settings to default

Unfortunately, none of these methods have resolved the issue.

Could you please assist me in resolving this problem? Any guidance or further troubleshooting steps would be greatly appreciated.

Thank you for your support.

Asked by Milindh Vijay לפני 46 דקות

  • נפתרה

Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (read more)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 לפני 3 שבועות

Answered by jscher2000 - Support Volunteer לפני 3 שבועות

Paypal indicated Mozilla canceled my monthly donation

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much! … (read more)

Just checking, can I still make a $3 monthly Paypal donation to Mozilla, or is that amount too small, or does it expire, or something to that effect? Thanks much!

Asked by jimmydanger לפני 3 שעות

Last reply by James לפני שעה

Tab dragging stops working at random times

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor doe… (read more)

Sometimes drag functionality stops working. I can't grab a tab to move it to another position or to a new window. (Holding left click on the tab and moving the cursor does nothing). Also, re-merging the tab with another firefox window stops working. (Dragging a tab to a firefox window from another firefox window doesn't merge them. It does nothing) I can right click on the tab and select Move to move it to a new window but dragging stops working. I have to close Firefox and start it again (sometimes twice), then dragging starts working again. This happens multiple times a day. I am on Linux Mint and the version is 126.0 (64-bit). This problematic behavior has only recently began.

Asked by tenkayr לפני שעה

Firefox does not work anymore

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled fi… (read more)

A problem has arisen with firefox recently: when I tried to google something, or to open a website, I get the message: Oh no, the tab has gone down. I have reinstalled firefox but that didn't fix the problem.

Asked by frksolsikke לפני שעה

Fonts are broken in Firefox

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have t… (read more)

Hello! I installed Firefox about a year ago, and for the entire duration it seems about 60% of the time the default fonts on various websites look weird (bold?). I have tried uninstalling/reinstalling Firefox, clearing the cache, etc. See attached images for examples. Help!

Asked by Adam Duckworth לפני שעה

  • נפתרה

Pages taking ages to load

Hi all, I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the proble… (read more)

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Asked by madbilly לפני 4 חודשים

Answered by madbilly לפני 2 שעות

Browser Geolocation Shows Old Location

When using some websites that ask for browser permission to use your location, the location is wrong. I recently moved more than 2000 miles, and when I use Google Maps i… (read more)

When using some websites that ask for browser permission to use your location, the location is wrong.

I recently moved more than 2000 miles, and when I use Google Maps in Firefox on my Windows laptop, its "current location" (as in, the blue dot that appears once I give Google Maps permission to use my location) is always at my old address rather than my new one.

After some digging, I discovered https://mylocation.org/, which was very helpful in that it informed me of two different types of location lookup. One of them, based on my IP address, works like a charm and shows me at my new address. The other, called "Browser Geolocation", shows my old address. And I've confirmed that this information varies from browser to browser: Firefox is wrong, Chrome is correct, Edge is correct, Brave is wrong.

This must mean that the browser stores some kind of information somehow about my location, right? How do I update this so that it matches the public IP address location?

Asked by peterdfinn לפני 2 שעות

Since i upgraded my Mac OS to Sonoma, the type on Linked In is tiny, about 7 point

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is… (read more)

I am running a Mac Mini with the M1 chip. I recently updated the OS to Sonoma (14.5) from Monterey and find that the type on Linked In is tiny, only about 7 pt. My FF is 126.0. My minimum font size on Firefox is set to 14 pt. If I make it larger, like 20, Linked In is readable, but all my other sites are too large and hard to navigate.

Your automatic reader thinks I'm running 10.5. I've never run 10.5 on this Mac.

LI says it is a Firefox problem, which it is, because the site reads fine on Safari.

I know that there are sites which don't work on Firefox, like Chase Bank, which is a drag. Please don't tell me that LI is another one.

Somebody, please help.

Ellen Perless

Asked by eperless לפני 2 שעות

Address bar jumping off screen when used

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached. … (read more)

Since 2 weeks, I have been facing a UI error in the address bar. Whenever I select it to type something, the bar and search suggestions jump up off-screen. Pic attached.

Asked by rahul.epsilon09 לפני 3 שעות

Passwords not saved in Firefox but show in Sonoma PASSWORDS

Firefox 126.0 on Sonoma running on my Mac Studio does NOT sync passwords but DOES sync bookmarks. Firefox will not save passwords nor will it load passwords from a .csv … (read more)

Firefox 126.0 on Sonoma running on my Mac Studio does NOT sync passwords but DOES sync bookmarks. Firefox will not save passwords nor will it load passwords from a .csv file Under Sonoma SYSTEM SETTINGS and PASSWORDS (after entering mac password) shows the website passwords there, but the passwords DO NOT show in Firefox. Restart of Mac or restart of Firefox does not fix this.

Asked by momiller77 לפני 3 שעות

  • נפתרה

Animation CSS on my web site doesn't work on firefox

Hello, I made animations CSS on my web site and everything was working great on all browsers. I just see that it doesn't work anymore only in firefox... here is my code:… (read more)

Hello, I made animations CSS on my web site and everything was working great on all browsers. I just see that it doesn't work anymore only in firefox...

here is my code:


/* -------------------------------------- */ /* ANIMATION ANE */ @keyframes mouvement-uniforme {

   0% 		{ animation-timing-function: linear; transform: translateX(-500px); }
   100% 	{ animation-timing-function: linear; transform: translateX(30px); }

}

@-webkit-keyframes webkit-mouvement-uniforme { 0% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); } 2% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(60px ) translateY(2px ) rotate(2deg); } 4% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(120px ) translateY(2px ) rotate(2deg); } 8% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(180px ) translateY(2px ) rotate(2deg); } 12% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(1deg) translateX(245px); } 36% { -webkit-animation-timing-function: linear; -webkit-transform: rotate(0deg) translateX(-2px); } 38% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-2px) translateY(2px ); } 40% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px); } 42% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(1deg) translateY(-2px ); } 43% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(-245px) rotate(-3deg); } 100% { -webkit-animation-timing-function: linear; -webkit-transform: translateX(0px); } }


@-moz-keyframes moz-mouvement-uniforme { 0% { -moz-transform: translateX(30px ) translateY(-2px ) rotate(-2deg); } 2% { -moz-transform: translateX(60px ) translateY(2px ) rotate(2deg); } 4% { -moz-transform: translateX(90px ) translateY(-2px ) rotate(-2deg); } 6% { -moz-transform: translateX(120px ) translateY(2px ) rotate(2deg); } 8% { -moz-transform: translateX(150px ) translateY(-2px ) rotate(-2deg); } 10% { -moz-transform: translateX(180px ) translateY(2px ) rotate(2deg); } 12% { -moz-transform: translateX(210px ) translateY(0px ) rotate(-1deg); } 14% { -moz-transform: translateX(240px ) translateY(1px ) rotate(1deg); } 18% { -moz-transform: rotate(0deg) translateX(240px) translateY(2px ); } 24% { -moz-transform: rotate(1deg) translateX(240px) translateY(-2px ); } 28% { -moz-transform: rotate(0deg) translateX(240px) translateY(3px ); } 32% { -moz-transform: rotate(0deg) translateX(240px) translateY(-1px ); } 34% { -moz-transform: rotate(1deg) translateX(245px); } 36% { -moz-transform: rotate(0deg) translateX(-2px); } 38% { -moz-transform: translateX(-2px) translateY(2px ); } 40% { -moz-transform: translateX(-245px); } 42% { -moz-transform: translateX(-245px) rotate(1deg) translateY(-2px ); } 43% { -moz-transform: translateX(-245px) rotate(-3deg); } 100% { -moz-transform: translateX(0px); } }



@-ms-keyframes ms-mouvement-uniforme {

   0% 		{ -ms-animation-timing-function: linear; -ms-transform: translateX(-500px); }
   100% 	{ -ms-animation-timing-function: linear; -ms-transform: translateX(0px); }

} @-o-keyframes o-mouvement-uniforme {

   0% 		{ -o-animation-timing-function: linear; -o-transform: translateX(-500px); }
   100% 	{ -o-animation-timing-function: linear; -o-transform: translateX(0px); }

}


.position { position: relative; top: -200px; left: -280px; float:left; }

.bouge { animation: mouvement-uniforme 60s ; -webkit-animation: webkit-mouvement-uniforme 20s ; -webkit-animation-iteration-count: infinite; -webkit-animation-fill-mode: forwards; -webkit-animation-duration: 15s; -webkit-animation-delay: 0s; -webkit-overflow-scrolling: auto!important;

-moz-animation: moz-mouvement-uniforme 20s; -moz-animation-iteration-count: infinite; -moz-animation-fill-mode: forwards; -moz-animation-duration: 15s; -moz-animation-delay: 0s;

-ms-animation: ms-mouvement-uniforme 10s ;

-o-animation: o-mouvement-uniforme 10s ; }



It was working fine before on firefox. it works on other browsers (opera, Edge,..) Do something changed? it's a long time that i didn't chek it so...

this is the page where a donkey should appear at the bottom of the page:

https://www.campingnoroc.com/en/our-campsite/


Thanks a lot for your help!!

Asked by Pierre MARTIN לפני 11 שעות

Answered by Pierre MARTIN לפני 3 שעות

Access Firefox pdf files

I uninstalled then reinstalled Firefox. I was able to recover my bookmarks, add-ons, and login information. But I do not know how to recover by pdf files. Are they go… (read more)

I uninstalled then reinstalled Firefox. I was able to recover my bookmarks, add-ons, and login information. But I do not know how to recover by pdf files. Are they gone for good?

Asked by hankone225 לפני 4 שעות

Some of my add-on shortcuts have disappeared from the toolbar

Some of my add-on shortcuts have disappeared from the toolbar. I have tried all of the suggestions on your help site. If I go to the add-ons page, it says they are still … (read more)

Some of my add-on shortcuts have disappeared from the toolbar. I have tried all of the suggestions on your help site. If I go to the add-ons page, it says they are still there, but they don't show up in my browser.

Asked by Gary Brown לפני 5 שעות

Access denied for the website DSW.com

I can access this website from other computers on my same network. But from my computer I get the following message Access Denied You don't have permission to access "h… (read more)

I can access this website from other computers on my same network. But from my computer I get the following message

Access Denied You don't have permission to access "http://www.dsw.com/en/us/?" on this server.

Reference #18.dc1ce17.1716737942.1dc95fae

https://errors.edgesuite.net/18.dc1ce17.1716737942.1dc95fae

Asked by julie12shan לפני 5 שעות