Account Login / Lost Password / Password Reset

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bo… (read more)

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bookmarks and has "saved passwords". My ORIGINAL Account used an email/Login that was "compramised". I want to go into that account and update the email/Login but the browser will not allow me to reset the password. How do I get help to fix this Problem. I do not want to lose all my Bookmarks and Saved Passwords.

נשאלה על־ידי mcneedham ב־לפני 10 דקות

Since the update Firefox will not load pages.

Hello, I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins w… (read more)

Hello,

I uploaded the new version of Firefox that I have been using without issue for years and now it will not load pages that Chrome loads, no problem. It just spins without every giving me an error, just never loads.

Yes, I updated my Norton account and made sure that Firefox is a trusted program.

sander_518@yahoo.com

נשאלה על־ידי sander_518 ב־לפני 11 דקות

Firefox sync didn't work

I just set up firefox sync with my home computer in order to transfer my settings,etc to my work computer, but when I logged in at work and tried to sync it just kept all… (read more)

I just set up firefox sync with my home computer in order to transfer my settings,etc to my work computer, but when I logged in at work and tried to sync it just kept all my work computer settings the same as they were before.

נשאלה על־ידי yoceph.takif ב־לפני 17 דקות

tool bar "email link" doesn't work.

The tool bar "email link" doesn't work. When I click on it, it takes me to the Chrome homepage. I want it to open up my gmail and my aol mail. How do I set that up. It wo… (read more)

The tool bar "email link" doesn't work. When I click on it, it takes me to the Chrome homepage. I want it to open up my gmail and my aol mail. How do I set that up.

It works great on my desktop, but not on my laptop.

נשאלה על־ידי AAB ב־לפני 11 שעות

תגובה אחרונה על־ידי AAB ב־לפני 18 דקות

Restore the "Open in Firefox" WITHOUT asking, and WITHOUT downloading

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution. Until very recently, whenever I would click a link in a p… (read more)

I have read hours of Q&A about this problem here in this forum before posting, and cannot find a solution.

Until very recently, whenever I would click a link in a page, it would "Open in Firefox" in a new tab. Then after reading it or printing it or whatever I wanted to do, I could click the download [Fx98PDFviewer-DownloadButton] button if I wanted to save it, and an Explorer would open up allowing me to select where I want to put it and what I want to call it (if I wanted to change the name it comes with) before downloading/saving.

Now, when I click a link it just downloads (even though most of the time I don't want that). Despite all I've read, I've tried a dozen settings, and I CANNOT get that behavior back.

If I set the browser.download.improvements_to_download_panel to False, and select "Open with Firefox" when it prompts me, I can't get it to STOP prompting me. It prompts me EVERY TIME, even though I have checked the box repeatedly for "Do this automatically for files like this from now on"

And yet it is STILL downloading automatically when it opens for viewing in the new tab, and I am forever now cleaning and deleting crap out of my downloads.

I have my default PDF reader set to the reader I like, and when I'm NOT in Firefox, I do NOT want to have to right-click and select my preferred reader each time.

But when I AM IN FIREFOX, what I need it to do is

- Open in Firefox, in a new tab, 
- DON'T prompt me, just do it, and 
- DON'T download it, unless if I then want to keep it I click the download [Fx98PDFviewer-DownloadButton] button.

HOW CAN I GET IT THIS BEHAVIOR BACK PLEASE?

נשאלה על־ידי JeffNLisa ב־לפני 3 חודשים

תגובה אחרונה על־ידי darthno2 ב־לפני 40 דקות

Choose URL for enabling pop-ups

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My qu… (read more)

I suspect that my bank tried to show a verification pop-up while I was on a third-party site, and because pop-ups were disabled the third party rejected my request. My question is:

How much of my bank's website address do I need to put in the "Allowed Web Sites - Pop-ups" edit box, seeing as I wasn't on that website at the time. Would "https://name-of-bank.com" be sufficient? Or, are wildcards allowed in the URL?

נשאלה על־ידי john.beatty ב־לפני 43 דקות

update 102.5.0 and 102.5.1

hello following update 102, I can no longer consult my files or my messages received. the messages being received are displayed as a notification at the bottom of the scr… (read more)

hello following update 102, I can no longer consult my files or my messages received. the messages being received are displayed as a notification at the bottom of the screen but it is impossible to consult them. However in "troubleshooting mode" no worries.

Thanks for your help

נשאלה על־ידי chaibikais ב־לפני 46 דקות

Need to make Firefox stop automatically downloading PDF files. None of the suggested fixes work.

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to n… (read more)

I need to know how to stop firefox from automatically downloading every PDF file I look at. I’ve tried all of the suggested fixes on Mozilla and various other sites to no avail. None of them work. I’ve tried the following:

Going into settings, downloads, and checking “Always ask you where to save files.” Didn’t work.

Going into settings, applications, and under PDF, choosing “always ask.” Didn’t work.

Going into settings, applications, and under PDF, choosing “open in firefox.” Didn’t work.

Going into about:config and changing browser.download.alwaysOpenPanel from true to false. Didn’t work

None of these fixes stopped firefox from automatically downloading pdf files. I can’t just click on a pdf file to look at it without firefox downloading it.

I’m at wit’s end. My recylcle bin is full of unwanted pdf files.

Please give me a solution that actually works. My version is 105.0.3.

נשאלה על־ידי tamszion ב־לפני חודש

תגובה אחרונה על־ידי darthno2 ב־לפני 55 דקות

installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

נשאלה על־ידי dennisedds ב־לפני 13 שעות

תגובה אחרונה על־ידי dennisedds ב־לפני שעה

How to I get my bookmarks back after automatic update?

Hi! I would really appreciate some assistance. there was an automatic update today and that created a total mess. All my bookmarks reverted back to the ones I had in Sep… (read more)

Hi!

I would really appreciate some assistance. there was an automatic update today and that created a total mess. All my bookmarks reverted back to the ones I had in September 2021.

Even all the extensions were gone after that, which was quite annoying, since I had to start adding them again.

Any ideas how to get it all back?

נשאלה על־ידי kristi.voolrand ב־לפני שעה

Inconsistant Display - Firefox v Edge

Good afternoon, I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me … (read more)

Good afternoon,

I raised an issue with TripAdvisor because the "review icon" that guests would click is not appearing when viewing via Firefox. They have come back to me (and I've double checked it), it is in fact present when viewing on Edge??

Obviously gaining reviews when you own a guest house business is important and I was wondering why this would be the case.

I've attached a couple of photos to help.

Kind regards

Emyr

נשאלה על־ידי jonesemyr ב־לפני 3 שעות

תגובה אחרונה על־ידי Theresa - Support Volunteer ב־לפני שעה

How to avoid auto opening sites when browser starts

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs. Kindly tell me how can I avoid this … (read more)

Whenever I open Firefox, there are some sites that are opened itself. This is very annoying. Everytime I have to close all that tabs.

Kindly tell me how can I avoid this annoying thing. Else I have to switch to another browser.

Thanks

נשאלה על־ידי Hafiz Hassan ב־לפני 2 שעות

תגובה אחרונה על־ידי Theresa - Support Volunteer ב־לפני שעה

Browser doesn't appear after first click on link

Hi! I'm using the browser on linux mint 21. It works fine as always but I have this minor and annoying problem with the click on links. Every time I click on a link from … (read more)

Hi!

I'm using the browser on linux mint 21. It works fine as always but I have this minor and annoying problem with the click on links.

Every time I click on a link from an external application firefox open a new tab/window with but doesn't show me the browser. To do that I have to click a second time on the hyperlink and at this point firefox will appear with 2 identical tabs opened.

To avoid that I have to click once and search myself the browser window.

נשאלה על־ידי trik.sedici ב־לפני שעה

AdBlocker banner won't go away on Titab TV website.

I've used Titan TV (https://partners.titantv.com/default.aspx) to check TV listings for years. Now when it loads, a banner asking me to disable all adblockers comes up. I… (read more)

I've used Titan TV (https://partners.titantv.com/default.aspx) to check TV listings for years. Now when it loads, a banner asking me to disable all adblockers comes up. I have done so (AdBlock and uBlock Origin), including disabling them in Settings. The banner persists and there is no "X" to close it, nor does the Esc key do anything. I've told Titan and they do not respond. Could this be related to a Mozilla Firefox update (I am running the latest version)?

נשאלה על־ידי mr_greg4 ב־לפני 2 שעות

latest download

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm… (read more)

L.S., by installing the latest download all my passwords are gone. I ask you urgently to let me now how to undo the latest installation (I believe it was yesterday) . I'm really very disappointed. I do not know all the passwords by heart. Please help me ASAP.

Many thanks and fiendly greetings, Marianne

נשאלה על־ידי Marianne51 ב־לפני 2 שעות

When i click on a phone number link on a site i cant get my phone to call it

I used to be able to click on a phone number (Firefox desktop) on say a google search result for a business and have that number come up on my android S21 Phone for me to… (read more)

I used to be able to click on a phone number (Firefox desktop) on say a google search result for a business and have that number come up on my android S21 Phone for me to call.

now when i do that i prompts me to choose an application except there are non.

it used to allow me to call via Skype but that option is also gone.

i have also installed "Phone Link" but hasn't given me a option to use that either.

נשאלה על־ידי kca5781 ב־לפני 3 שעות

Scrolling after version 107 is choppy

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem. Device info: OS: Win7 CPU: i5-460M D. GPU: ati mob… (read more)

After updating firefox from version 106 to 107 scrolling and site animations is choppy. 107.0.1 didn't fix the problem.

Device info: OS: Win7 CPU: i5-460M D. GPU: ati mobility radeon HD5650

נשאלה על־ידי catmirror ב־לפני 3 שעות