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Can't login to important websites on Windows. Either boxes don't appear or info is not passed to site. No problem on Mac just windows.

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info d… (read more)

I have asked this before but got no reply. Running FireFox 98.0.2 andthe problemis logging into many websites (like my bank) on Windows 10. Generally the login info drop downs do not accept the data or don't even appear. I am ready to quit Firefox on windows. Oddly, Firefox on MacOS is ok. But it is really frustrating to have to use MS Edge to log into my bank or read the local paper and more. Really, if my main option to switch were something other than GOOGLE I would switch - have use Firefox for years - I am a data scientist with an MS in CS and have high expectations for interface design. This one is not working.

Asked by jj.landwehr לפני 2 שנים

Answered by jonzn4SUSE לפני שנה

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Application preferences no longer work correctly.

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's appar… (read more)

I'm trying to download .package files (I'm a simmer) but instead of them saving to my folder like I have set in Preferences, it keeps opening in Sims 4 studio. It's apparently the "default" action even though I have it set to save. Please help!!

Asked by Davidtigerfang לפני שנה

Answered by Davidtigerfang לפני שנה

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Red striped address bar?

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled. … (read more)

Why is my browsers address bar red striped? From what I have found online, dev tools has something to do with it; something about the browser being remote controlled.

How to I remedy this?

Asked by jeffcren לפני 2 שנים

Answered by cor-el לפני שנה

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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (read more)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc לפני 2 שנים

Last reply by SLEEPY לפני שנה

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white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (read more)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Asked by SLEEPY לפני שנה

Answered by SLEEPY לפני שנה

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White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 לפני 2 שנים

Last reply by SLEEPY לפני שנה

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find product on a website.

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for… (read more)

I entered a product # on a website, but was not found. I then used a different computer and different browser, it worked. Also, ipad worked. I've been using Firefox for years, with Ubuntu

Asked by Ron לפני שנה

Answered by cor-el לפני שנה

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Incorrect site view

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it corre… (read more)

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Asked by pete50 לפני 2 שנים

Answered by pete50 לפני שנה

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Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (read more)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Asked by maike9283 לפני שנה

Answered by jonzn4SUSE לפני שנה

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How to add bookmark for a specified page of pdf file?

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I not… (read more)

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

Asked by umiswing לפני שנה

Answered by pg_78 לפני שנה

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Web page stopped working

For many years I have used Firefox and would check lottery ticket numbers on the New York State Lottery web site. A few days ago it became a problem. I can get to the web… (read more)

For many years I have used Firefox and would check lottery ticket numbers on the New York State Lottery web site. A few days ago it became a problem. I can get to the web site but then when you click an icon to go to a particular game to check the numbers nothing happens. When i tried to click on the FAQs icon or just get to the menu to find their contact inf, none of that worked either. I found an old copy of IE11 on my computer and connected with that and it worked. I contacted the NY Lottery web site via email and they said they didn't change anything.

Is there an issue with a recent Firefox update?

Ron

Asked by merrittrh לפני 2 שנים

Answered by Terry לפני שנה

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Saved Tabs?

For years, I've had Firefox open specific tabs- about 5, which I use for work. All of a sudden after some update, it stopped doing this. I go into settings and don't see … (read more)

For years, I've had Firefox open specific tabs- about 5, which I use for work. All of a sudden after some update, it stopped doing this. I go into settings and don't see that option anymore. Am I missing something or did they stop that feature? It's a pain to type in my necessary tabs each time.

Asked by ekallaur לפני שנה

Answered by jscher2000 - Support Volunteer לפני שנה

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after installing the extension video downloadhelper it's impossible to uninstall

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button … (read more)

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button the profile directory (/home/xxx/.mozilla/firefox/v6kxe18l.default-release-1648663005215/ for me) don't have a extension folder after refreshing firefox, when booting up i immediately get the extension reinstalled

This is clearely skooky behavior in my opinion and I really don't want this extension

Asked by Kylianalex לפני שנה

Answered by cor-el לפני שנה

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Top 5 lines on FF web pages are TINY (98.0.2)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookm… (read more)

FF 98.0.2 - just updated. Top five lines of FF are TINY - using the ZOOM function only enlarges the body of the webpage, not the top five lines, FF logo, menu bar,’ Bookmarks Toolbar, etc. All previous suggestions have been to use Zoom control or to adjust size in about:config. That is ignoring the problem. Some answers claim the problem is in system settings. However, this is a brand new out of the box computer, when I use the Microsoft Edge installed on it, the corresponding lines of that browser are functional, not microscopic, so I KNOW MOZILLA CAN DO BETTER. PLEASE DO!!! I'm not the only person going blind and crazy trying to read the top five lines and getting bad suggestions (though thank you all for trying.) I have another computer running FF 93.0 and I'm not updating that one until the latest version is fixed. Please see two pix taken at 240% zoom, both screen resolutions the same, 1366x768. It is clearly seen that the test on ver 93.0 is larger than on 98.0.2. And just for giggles, a shot of MS Edge...look at the size of the top lines. (I've done a ton of troubleshooting in my career. Something's not right.)

Asked by rlizzie לפני שנה

Answered by jscher2000 - Support Volunteer לפני שנה

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Firefox browser opens minimized - half size.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh… (read more)

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Asked by Tim Martin לפני שנה

Answered by Terry לפני שנה