Showing questions for topic:

I can’t verify my account because the verification link you sent my me is broken

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh…….. … (read more)

Many verification emails have been sent. None of the links work. It’s also next to impossible to find a way to reach you so my account doesn’t get deleted. Smh……..

פתוחה 4 170

I cannot log in to my Firefox account.

Hello, I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the… (read more)

Hello,

I cannot log in to my Firefox account. I have tried entering my email address and password, but I am unable to sign in. I also tried resetting my password, but the problem still exists.

Please help me recover access to my account.

Thank you.

פתוחה 2 90

How can I get an unlock code, Mozilla has locked my account?

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why wou… (read more)

How can I log into my account when Mozilla has locked it? You list no e-mail address, phone number, I have spent alot of time today trying to unlock my account? Why would I want to donate $ to Mozilla, when the customer service is so poor? My account username is [email address]. This is also my e-mail address. I would like to get my account unlocked so I can sync my passwords.

Thanks,

Joe

פתוחה 1 9 158

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message. I have another PC with the same Firefox browser homepage and do not hav… (read more)

Every time go to Firefox home page (clear browser settings), I get "Account Disconnected" message.

I have another PC with the same Firefox browser homepage and do not have the problem.

Help or suggestions appreciated. TU for reading.

פתוחה 5 100

why can't I sign in? I changed my password and it still won't sign in.

I am disgusted. I have been trying to sign in and first changed my password, but it still wont let me sign in and says my new password is incorrect. I've wasted almost … (read more)

I am disgusted. I have been trying to sign in and first changed my password, but it still wont let me sign in and says my new password is incorrect. I've wasted almost an hour doing what should be fairly straightforward.

פתוחה 1 30

firefox email login account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emptying cache

Hi, My firefox email account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emp… (read more)

Hi,

My firefox email account keeps showing 'You've tried to sign in too many times with an incorrect account or password' even after repeatedly resetting password and emptying cache and waiting 24hrs between attempts. It works fine on Edge and other computers, just my main compuuter thats giving me problems.. Any ideas?

פתוחה 1 40

Why can't I sign into my Mozilla account from my Firefox browser?

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozill… (read more)

When I try to sign in from Firefox I get the message "Unexpected error". I can sign into my account online but only using Google to sign in. If I try to sign in to Mozilla directly, I get the same message.

פתוחה 3 100