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I can't see anything on the youtube site when openning it

When I hit enter after clicking youtube.com , my screen turns into grey spots where the videos should show and no other written info on screen. What is going on??? I can … (read more)

When I hit enter after clicking youtube.com , my screen turns into grey spots where the videos should show and no other written info on screen. What is going on??? I can go in when Safari or chrome.

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Cannot access website, says it's unsecure and security risk (Kroger-owned grocery store)

I am trying to access the FoodsCo website, a division of Kroger and I get a page saying that the "authenticity of the received data could not be verified."I cannot go the… (read more)

I am trying to access the FoodsCo website, a division of Kroger and I get a page saying that the "authenticity of the received data could not be verified."I cannot go the page at all (screenshot of what I get when I try to access foodsco.net). I checked the same page on Chrome and the page shows up fine and the connection is secure (the website literally has https in it. The S stands for secure). I have tried to add foodsco.net to the exempt list through Enhanced Tracking Protection, but it didn't work. This isn't some dark web site, it's connected to the biggest grocery chain the U.S. I'm very confused here. What is happening?

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Firefox still playing audio after tab is closed

For a while firefox has been having issues where on youtube in particular when tabs are closed they will continue to play audio for a bit after they are closed. More rece… (read more)

For a while firefox has been having issues where on youtube in particular when tabs are closed they will continue to play audio for a bit after they are closed. More recently I have closed tabs and the audio keeps on going indefinitely after the tab has been closed. This is on the latest firefox (151.0.4 64 bit) on windows 11.

This only seems to happen with youtube and in general youtube playback is buggy, slow, and lags the whole browser taking several seconds to switch tabs to or from a youtube tab or even close it.

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How can I stop Firefox from changing zoom levels when using my mouse's scroll wheel tilt buttons?

My mouse is setup so that the tilt wheel does Ctrl+Tab and Ctrl+Shift+Tab rather then whatever actions the tilt wheel would normally send, and that has worked fine for ye… (read more)

My mouse is setup so that the tilt wheel does Ctrl+Tab and Ctrl+Shift+Tab rather then whatever actions the tilt wheel would normally send, and that has worked fine for years, but now all of a sudden it is not working in Firefox, it's changing the zoom level instead which is not what I want. Firefox must be reading the mouse directly or something, because it shouldn't even be getting normal tilt wheel events.

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Want to return to folder Dowloads as default folder

After migration to new PC I created the default folder for Downloads as the Desktop. As during a rebuild the Dowload Folder is deleted. I deleted the Folder " Downloads".… (read more)

After migration to new PC I created the default folder for Downloads as the Desktop. As during a rebuild the Dowload Folder is deleted. I deleted the Folder " Downloads". I now want to change the default back to a new folder called Downloads. I cannot in Settings get it to take this folder, cannot delete the existing folder (C:\Users\James Euler\Desktop\Downloads). How should I proceed to return to Downloads, or where should I place the new folder "Downloads" so that it becomes the default location for each download? Where should this Download Folder be located?Thanks in advance, as I had no problem making the new default. James

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Firefox 150 profile questions

Updated to FF 150 today on Win 11 desktop. Q1: Can I remove Profiles from the FF toolbar which is located in between Bookmarks and Tools? Only need one profile on this PC… (read more)

Updated to FF 150 today on Win 11 desktop.

Q1: Can I remove Profiles from the FF toolbar which is located in between Bookmarks and Tools? Only need one profile on this PC. I tried to customize the toolbar but it won't let me drag Profiles off.

Q2: For some reason my FF profile is now on C: even though I had previously moved it to D: to free up space on C: boot drive.

So I created a new profile with exact same folder name on my D: drive today.

In Profile Manager, I renamed the old profile on C: to "name.old and the new one on D: to "name.new". I set name.new as the default profile and it works properly after exiting and restarting FF.

Now I want to delete the .old profile but FF won't left me, saying Can’t delete a profile that is linked to other profiles. There are only the .old and .new profiles listed. So how do I unlink .old so I can delete all of it to free up space on C: ?

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I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off.

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I tur… (read more)

I purchased mozilla vpn. It worked fine for months until a few days ago. Now I can't use the internet at all without turning it off. With the purchased version off I turned on the vpn in the firefox browser. This seems to work fine but it is only in used within the browser. The ;purchased browser is installed on my Iphone and my Mac laptop. Same problem with both. I also received an email a day or so after the trouble started saying my password for Mozilla had been changed. I did not aske for this change. Since my internet access was shut off I couldn't initiate a change of my own. It took me another day to figure out my problem was the browser. At that point I changed my Mozilla login password. I wpou;ld ;like top keep usiong the purchased version of the mozilla vpn on both my laptop and my iphone (13) because it looks more thoroughly at data going in and out of my devices.

Thanks for your help Steve Krebs

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web page display errors when hover at bottom of screen

I have cleared my cache but I still cannot access the open pages from the task bar. Some are trying to load but don't. They also don't shut down at once when I press the … (read more)

I have cleared my cache but I still cannot access the open pages from the task bar. Some are trying to load but don't. They also don't shut down at once when I press the x command. Some pages are working OK.

Open

Why is my new tab tiles the way I arraigned them gone?

bold text So I get the latest update to Firefox this morning, open a new tab, and all the tiles I had arraigned the way I wanted them no longer in that order, some are mi… (read more)

bold text So I get the latest update to Firefox this morning, open a new tab, and all the tiles I had arraigned the way I wanted them no longer in that order, some are missing, some are duplicated 2-3 times. Why can't you guys quit with the window dressing BS and just make the browser stable. Why do we need to hunt for functions that were the same for many years that you decided needed to be changed? I remember when 'Settings' was on the new tab window instead of on the drop down menu in the tool bar.

My new tab tiles are a mess and I don't think I'll ever forgive you for that!

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I reset my laptop after confirming that I was signed into Firefox and believed Sync was enabled, but after signing back none of my synced data were restored, and I would like help determining whether my data can be recovered.

Hello Mozilla Support, I am seeking assistance with recovering my Firefox data after resetting my laptop. Before performing the reset, I verified that I was signed into m… (read more)

Hello Mozilla Support,

I am seeking assistance with recovering my Firefox data after resetting my laptop.

Before performing the reset, I verified that I was signed into my Firefox account and believed that Firefox Sync was enabled. After reinstalling Firefox and signing back into the same account, my previous data does not appear to be available.

Open

I'm unable to download Acrobat Pro and I've done everything the website says to do on Firefox

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and th… (read more)

I've DONE the following already- and it still doesn't work: If you're using Firefox In the Firefox menu bar, select the hamburger icon in the upper-right corner, and then select Settings.

Select Privacy & Security in the left panel.

Under Permissions, find Device apps and services, and select Settings.

In the settings window, use the dropdown menu next to the https://www.adobe.com to change permissions, and then select Save Changes.

Find Local network access under Permissions, and select Settings.

Use the dropdown menu next to https://www.adobe.com to change permissions, and then select Save Changes.

Open

всплывает окно с ссобщением что нужно создать новай профиль

Здравствуйте, на одном из компьютеров которыми я пользуюсь браузер выдаёт всплывающее окно со следующим текстом " this profile was last used with anewer version of this a… (read more)

Здравствуйте, на одном из компьютеров которыми я пользуюсь браузер выдаёт всплывающее окно со следующим текстом " this profile was last used with anewer version of this application. Please create a new profile." скрин прилагаю. на всех компьютерах win10, с чем это может быть связано?

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Deleting Closed Tabs

Recently found one way to delete closed tab/window record: set both to zero. Please allow users to select a timeframe as well. People may have to restart a computer whi… (read more)

Recently found one way to delete closed tab/window record: set both to zero.

Please allow users to select a timeframe as well. People may have to restart a computer while in private mode, and a set number of tabs/windows cannot cover all possible situations.

Thanks!

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