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bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

נפתרה Archived 12 326

Wont load Death Records

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a … (read more)

West Virginia has a website to download old death certificates, but they wont load. There's nothing but a blank page. I'm not positive that it's a Firefox problem, as a friend of mine who uses IE cant load them either, however, she CAN load them on her Tablet. As a historian, I really need to get these records for my research, so I was wondering if someone could go to the site and see of the records appear for them to be downloaded. This is a direct link to one of the records:

link text

While this is the main page were you enter the name you are looking for: link text

If you discover anything, please let me know. Thanks!

נפתרה Archived 12 190

Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (read more)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

נפתרה Archived 11 2046

Removal of New "List All Tabs" Button.

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon).… (read more)

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

  • Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
  • For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
  • I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

נפתרה Archived 11 1812

Please Stop Compromising User Trust and Utilizing AI - Anthony Enzor-Demeo's New CEO Role and How Mozilla Has Changed

Hi there! I'm a long time user of Firefox, on and off since roughly 2004. I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this mor… (read more)

Hi there!

I'm a long time user of Firefox, on and off since roughly 2004.

I just saw the Mozilla blog post about Anthony Enzor-Demeo taking over as Mozilla's CEO this morning and am writing here in an attempt to find a way to reach out to anyone within the Mozilla Foundation regarding the direction the Firefox application has been headed, and try to make myself and similar minds within the Firefox community heard about the changes that Mozilla has made to its policies and direction.

In February 27th of this year, Mozilla changed Firefox's ToS and Privacy Notices to incorporate legally binding policies for the application and strip it of its original privacy-first, open-source nature. This, while not a deterministic factor in how the application operates; illustrates a sudden, outward and hostile stance towards its existing user-base who is most commonly comprised of users dissatisfied with the lack of secure and private browser options available. Personally, I refuse to use Chromium-based web engines wherever possible and Firefox has been my one and only way to break from this "monopoly" of web engines.

Beginning to harvest user data for use by Mozilla and claiming ownership of any user content is immediately a massive breach of trust and contradicts what Mozilla as an organization has stood for since its inception. Going a step further to utilize this data to either be sold to advertisers as an asset, or to be used to train LLM's is exactly what I DON'T want to have happen with my data. I hate that this change happened and it massively reduced my trust in Mozilla and Firefox as a platform.

I never asked for this, Mozilla promised that it would never happen, and now I'm left betrayed by broken promises made with the express intent to turn a profit on my behalf as a user.

In Anthony's blog post, he mentions how AI has reshaped how people search, shop and make decisions in ways that were hard to see or understand. I outwardly disagree with this statement and feel as though AI has "infected" its way through society by brute force, being put in front of every user and shoved in every application. LLM's are not a catchall solution, do not help resolve issues in new and innovative ways, and are massively misused, causing excessive resource usage, gutting consumer markets, and decimating the tech industry by causing excessive amounts of data centers and global tech inventories to be purchased and built with no promise of delivery.

While I may want a fast, modern browser that is honest about what it does- I want that with no obscurity. I want a web engine that is open source, as lightweight and minimal in its design and coding as possible; and with no bureaucracy. I want to know how the engine works, to have the option to review its codebase front to back, to have my data stay as my data on my own local machine without providing it to a third party simply by using an application. Mozilla with its changes since February of this year have removed this as a possibility from their entire application suite.

I don't want AI in my browser- AT ALL. I have disabled it in every capacity that I can (frustratingly too, as these are all enabled by default and FORCE me to provide you my data without express consent.) and with every advancement Mozilla makes towards calling it "the future" and "the focal point", I lose trust. I don't want AI, I want the old privacy policy put back, and I really, well and truly and wholly, DO NOT WANT AI.

I NEVER ASKED FOR THIS, IT'S RUINING OUR LIVES, OUR SOCIETY, OUR PLANET, AND I WANT IT GONE.

Unless Mozilla stops this direction today, I will be seeking out new options, disallowing Firefox usage in any corporate environments within my jurisdiction, and actively informing friends, family and acquaintances of Mozilla and Firefox's fall from grace, and to utilize other user-centric options.

Thank you for your attention, have a great day, and I hope Mozilla can create action that will allow its users to trust it once again.

נעול 11 679

typo in saved email address in pre-fill

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills bu… (read more)

Sometime ago I must have made a typo when entering my email address into a pop-up window in Firefox. Firefox continues to find and use this wrong address in pre-fills but I can't find anyway to correct it. I've worked through Settings/Privacy & Security with no luck. Can someone help please? (Windows 10 Firefox 145.02)

נפתרה 11 235

Malwarebytes website

I have been trying to get on the Malwarebytes website, but I keep getting; Your connection is not secure The owner of links.malwarebytes.com has configured their website … (read more)

I have been trying to get on the Malwarebytes website, but I keep getting;

Your connection is not secure

The owner of links.malwarebytes.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

links.malwarebytes.com uses an invalid security certificate. The certificate is only valid for the following names: *.fortinet.com, fortinet.com Error code: SSL_ERROR_BAD_CERT_DOMAIN


This happens with all of my web browsers. Is it safe to allow Fortinet ?

נפתרה Archived 11 225

Gmail is not working

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even mor… (read more)

Gmail is not working. I enter the link https://mail.google.com in the address bar and nothing opens (white screen). This has not worked for about 2 months (maybe even more).

נפתרה Archived 11 254

Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (read more)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

נפתרה Archived 11 15946

After Firefox update bill payment on PNC banking site stopped working

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I … (read more)

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

נפתרה Archived 11 307

Cannot connect with CaptCHA

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but … (read more)

I am trying to connect with my utility provider online. When I try to log in, I give my name and password. It comes up with a CAPTCHA screen. I click on the items but I just keep getting another screen. After a dozen screens it says CAPTCHA will time out in 2 minutes.

Does anyone have any ideas what could be blocking it?

נפתרה Archived 10 216

How do I write a script to restore all my preferences after an update?

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything. I've been doing this since Firefox 6. I'… (read more)

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything.

I've been doing this since Firefox 6. I've learned to store all my about:config tweaks in a file so I can quickly copy, paste and reset them on each update. I've included the various program settings I want, too, so I don't have to think and try to remember what each one means and what I want. I use userChrome.css to set some of my display settings, but I'm not very familiar with it.

Is there some script, program, add-on, or other method to convert this time intensive restoration of my settings every month or so for all the new updates. I'd love to find some form of a "registry.reg" type file that would work on Firefox and/or Thunderbird.

If there's something out there, I'm positive a LOT of others would want it, too.

נפתרה Archived 10 507

Multiple windows, check for closing multiple tabs is asked only on last window

Hey there, during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second wind… (read more)

Hey there,

during work I often open two windows of Firefox to have more information visible on my two monitors. Unfortunately I sometimes forget that I have a second window open, so I close only my "main" window and loose all tabs.

Is there a way to force Firefox to ask to close a window and loosing multiple tabs for every window open?

Right now this only happens for the last open window.

PS: I just found out about the keyboard shortcut of restoring a window (CTRL+SHIFT+N) recently. I would prefer a setting in my case.

Thanks in advance Fred

נפתרה Archived 10 443

Youtube slow only on firefox

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handle… (read more)

YouTube all of a sudden started to slow down and only be able to load videos fast enough in 360p resolution, I tried watching YouTube on Microsoft edge and YouTube handled 1080p easily there, I have cleared the cash and made sure my Firefox and Windows are up to date and still the issue persists.

this only seams to occur on YouTube as amazon prime and speed test works without issues

נפתרה Archived 10 8264

Не могу написать отзыв на addons.mozilla.org

Почему я не могу написать отзыв на дополнение на addons.mozilla.org, хотя я авторизован, скачал дополнение и использую его? "звезды" для оценки не кликабельны, формы для … (read more)

Почему я не могу написать отзыв на дополнение на addons.mozilla.org, хотя я авторизован, скачал дополнение и использую его? "звезды" для оценки не кликабельны, формы для текста нет вообще. Я могу только читать чужие отзывы, но не писать сам. Блокировщики рекламы и различные антитрекеры выключены.

נפתרה 10 18

Search Not Showing Webpage Titles

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'… (read more)

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

נפתרה Archived 10 189

address bar search

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address … (read more)

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address bar to be my search engine. How do I disable the search engine in my address bar? And now I have to wait for an answer!!!!!!!! I used to love and trust Firefox. Not anymore.

נפתרה נעול 10 262

Media not supported

Hi, How can I force Nightly to play a media type ? Per instance, the top main video here : https://www.lapresse.ca/international/asie-et-oceanie/2025-12-23/coree-du-nord/… (read more)

Hi,

How can I force Nightly to play a media type ? Per instance, the top main video here : https://www.lapresse.ca/international/asie-et-oceanie/2025-12-23/coree-du-nord/kim-jong-un-inaugure-un-complexe-hotelier-dans-une-station-de-montagne.php

Best regards iBenny

נפתרה 10 254

Browser suddenly crashing when opening Slack

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliab… (read more)

I've used Slack every day for the past decade, and Firefox has been my primary browser for some time now. I've never had an issue with the two, but now, Firefox is reliably crashing every time I attempt to open Slack.

I've tried clearing my cache both broadly and specific to Slack, with neither producing results. Even tried deleting all cookies on Firefox, which was a bit of a pain, and it was no help.

I did read up on some people encountering a similar issue that could be fixed by deleting the Slack entry in "about:serviceworkers," but this did not help here.

The only extension I'm running is uBlock Origin, which I've been running for probably as long as I've been using Firefox, and that has never presented an issue before either.

Would appreciate any help or advice on the matter.

נפתרה Archived 10 171