מוצגות שאלות עם התגיות: הצגת כל השאלות
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Email addon support

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it… (read more)

I recently discovered a problem with an addon I wanted to report. The product page only has an email support link, which opens up MIcrosoft Mail. I prefer not to use it.

Is there any other way to get the developers email address?

Also, this link does not work

נשאלה על־ידי noel_envode ב־לפני 10 חודשים

נענתה על־ידי noel_envode ב־לפני 10 חודשים

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My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (read more)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

נשאלה על־ידי Villainous Chillinous ב־לפני 4 שבועות

נענתה על־ידי James ב־לפני 4 שבועות

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Update email with access, but no change options found?

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspb… (read more)

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspberry Pi OS, raspberrypios - 1.0 Here's what I see: attachment.

נשאלה על־ידי kFirefoxForum ב־לפני 2 חודשים

נענתה על־ידי kFirefoxForum ב־לפני 2 חודשים

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Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (read more)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

נשאלה על־ידי aomcan ב־לפני 3 שבועות

נענתה על־ידי aomcan ב־לפני 3 שבועות

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I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (read more)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

נשאלה על־ידי Jose Carrillo ב־לפני 2 חודשים

נענתה על־ידי Jose Carrillo ב־לפני 2 חודשים

  • נעול

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (read more)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

נשאלה על־ידי avlyn.singer ב־לפני 3 שבועות

תגובה אחרונה מאת Denys לפני 3 שבועות

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how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

נשאלה על־ידי Melinda Sam ב־לפני שבוע

תגובה אחרונה מאת Denys לפני שבוע

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  • Archived

Bizarre emailchange issue

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it… (read more)

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it is not listed anywhere in Firefox (Mozilla ) that I can find. Typically software issues ..day in the life crap.

נשאלה על־ידי SuMo Bot ב־לפני 11 חודשים

תגובה אחרונה מאת markwarner22 לפני 11 חודשים

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Change Firefox Account email

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email remov… (read more)

HI I want to change my Firefox Account email to a new one because my email [email removed]@gmail.com has been hacked and i want to change it to my new email: [email removed]@gmail.com

נשאלה על־ידי Adin ב־לפני 4 חודשים

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני 4 חודשים

  • נפתרה

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (read more)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

נשאלה על־ידי Villainous Chillinous ב־לפני 4 שבועות

נענתה על־ידי Villainous Chillinous ב־לפני 4 שבועות