מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

download failed

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download … (read more)

Just installed Win 11 on a new SSD an dam having trouble downloading files. Some come down ok and others not. The attachment shows shows 2 Logitech files. I can download them with Chrome

Asked by keithinoz1 לפני שנה

Last reply by keithinoz1 לפני שנה

How to troubleshoot a connection to a webpage?

Hi, I'm having trouble connecting to a specific webpage on the internet. The link is: https://www.canadiantire.ca/en.html All I get is a blank page. It is a popular … (read more)

Hi,

I'm having trouble connecting to a specific webpage on the internet.

The link is: https://www.canadiantire.ca/en.html All I get is a blank page.

It is a popular retail chain store in Canada. I know the website is up and running because I can connect to it using another PC at home.

How do I check what messages are sent from my FF browser to the website?

And then - what is received at my browser from the website?

BTW - I have cleared the cache and restarted FF - and still cannot connect to it. There are 3 other websites that I have trouble displaying and interacting properly. How do I know this? - Well - I tried the 3 other websites from other PCs within my home network and these websites work properly.

mjl

Asked by mjl לפני חודש

Last reply by mjl לפני 4 שבועות

firefox yahoo mail tab closes after opening download dialog

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds… (read more)

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds after clicking on the attachment, whether or not I go on to open or save the attachment. It does not happen if I merely 'preview' the image. I don't know if all attachment types behave the same, but it applies at least to jpg and pdf files. The tab can be reinstated via History/Recently closed tabs.

Firefox does not crash, and there are no crash reports. In other respects this is similar to a previous post by 'eladopoulos' on 4/30/22, 8:17 AM (https://support.mozilla.org/en-US/questions/1375635).

Using Safe mode makes no difference. I had set browser.download.improvements_to_download_panel to False, but reseting to True makes no difference. Thanks in advance.

Asked by foodie2 לפני 3 שבועות

Last reply by foodie2 לפני 2 שבועות

  • Archived

Rescuing lost logins

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tr… (read more)

I broke an old computer and have my logins from it on a backup drive in logins.json and key4.db. I can't work out how to transfer these logins to my new computer. I've tried creating a new firefox profile since I am nervous of losing logins that are on my new computer, but then I am totally lost.

Asked by nikbj303 לפני 7 חודשים

Last reply by hengwz07 לפני 7 חודשים

  • Archived

Videos Do Not Play After Update

I updated my Firefox today and now videos do not play. I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work … (read more)

I updated my Firefox today and now videos do not play.

I had this problem back in April after an update and I spent weeks troubleshooting it. Eventually I got it to work after trying all of the following (then, and again now):

Things I've Tried: 1.) Clearing data (cache and cookies) 2.) Turning off "Strict Mode" 3.) Running CCleaner 4.) Disabling/enabling HW acceleration 5.) Checking that the DRM box is checked (and trying it without it checked) 6.) Refreshing Firefox 7.) Uninstalling/Reinstalling 8.) Updating my Windows install 9.) Updating drivers 10.) Disabling all Firefox extensions 11.) Running without extensions 12.) Running in Firefox Troubleshooting Mode 13.) Running Windows in Safe Mode with Networking 14.) Running a fresh install of Firefox without signing in after deleting all traces of Firefox from my PC (including Program Data folders, registry entries, etc.)

What finally worked back in April was to dive into "about:config" and change "media.rdd-processenable" to "false".

That fix does not work this time around.

In the meantime I've been using Brave and having no issues. I've tried video playback in Chrome, Opera, and Edge on this computer with no issues. This playback problem is exclusive to Firefox.

Video playback still works just fine on my 4 home PCs running Windows 10 and Pop_OS (3 self-built, one Asus laptop) using this same build of Firefox.

Other/Rant: I suspect this is a Firefox/Windows 11 problem. Most likely this is not something I can fix myself, but it's incredibly frustrating since I'm buried deep in the Mozilla ecosystem and use it for work. I'd prefer not to have to swap between browsers just so I can watch videos; too many windows open on this tiny work laptop isn't fun to juggle. Basic video playback is the #1 thing I use my web browser for at both work and home so it'd be nice if this irritating, months-long, unacceptable issue were resolved. A modern browser that has video playback issues? What good is it then? What's most irritating is that it seems I'm the one of a very small number of users with this issue, since I see very little posted about it online.

I've been a Firefox user primarily for almost half a decade now - moved over from Chrome for privacy issues. Never had a problem until 4/22 of this year and considering it's still an issue 3 months later... it has me re-evaluating the reliability and my commitment to an otherwise amazing browser.

Asked by Exare לפני 6 חודשים

Last reply by OdeonFF לפני 3 חודשים

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss לפני 9 חודשים

Last reply by cor-el לפני 6 חודשים

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR לפני 5 חודשים

Last reply by jscher2000 - Support Volunteer לפני 3 חודשים

Unable to download jpg file complete since latest update

Unable to download jpg file complete. Get error message and image down will have .part after filename.jpg. DeepDreamGenerator.com site from user 'file manager' view. C… (read more)

Unable to download jpg file complete. Get error message and image down will have .part after filename.jpg. DeepDreamGenerator.com site from user 'file manager' view. Can download ok if I right click image to show in new tab. Cannot find adblocker to disable which was DDG Team suggested was happening. I can download from file view in MS browser. Problem started after latest update.

Asked by Cowgirl_in_the_Sand לפני 2 חודשים

Last reply by Cowgirl_in_the_Sand לפני 2 חודשים

  • נפתרה
  • Archived

I cannot see saved credit cards in Privacy & Security Firefox 99.01

I cannot see saved credit cards in Privacy & Security Firefox 99.01. I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards… (read more)

I cannot see saved credit cards in Privacy & Security Firefox 99.01.

I moved from a mac to Windows, and sync'd everything. I have no option to see saved credit cards in Firefox Privacy & Security.

Please help?

Asked by Neil לפני 9 חודשים

Answered by Neil לפני 9 חודשים

  • נפתרה
  • Archived

Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x 10… (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Gary77 לפני 6 חודשים

Answered by AliceWyman לפני 6 חודשים

cannot access this website

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or bot… (read more)

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Asked by Johner לפני חודש

Last reply by cor-el לפני חודש

  • נפתרה
  • Archived

Consistent "Trouble find that site" Errors on Windows 11

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having tro… (read more)

Recently I upgraded my Windows 10 to Windows 11 and since doing so, I've had consistent errors while browsing the web on Firefox. Most notably the "Humm. We're having trouble finding that site." error message.

For example, when visiting, say Verizon.com, the tab will display the aforementioned error to which I press Try Again and the website loads correctly every-time. No hiccups on the refresh.

I've tried the following:

  1. I've performed a completely clean uninstall of Firefox and then reinstall
  2. Cleared all browser history/cache
  3. Removed all extensions
  4. Disabled IPv6, HTTPS Over DNS, No Proxy
  5. Ran through Firefox's troubleshooting
  6. Used Firefox Troubleshooting Mode in the Browser
  7. Tested that the problem does not happen while using Edge

I've never had a single problem on Windows 10 with Firefox. Curious if others are experiencing the same issues and if there are any fixes. Nothing else on the PC has changed.

  • Windows 11 21H2 2200.348
  • Network driver is the latest Win11 edition
  • Firefox 95

Asked by Justin לפני שנה

Answered by Justin לפני שנה

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise לפני 10 חודשים

Last reply by Denise לפני 10 חודשים

  • Archived

Not able to prevent downloads

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (read more)

I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?

Asked by nikkkko לפני 9 חודשים

Last reply by nikkkko לפני 9 חודשים

page not found error

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on i… (read more)

I'm using a new laptop so everything is a fresh install. A few of the newsletters I've signed up for are now using GetResponse for their marketing. Any link I click on in these emails leads me to a "The page you're looking for doesn't exist" error 404. No matter what I try (disabling all extensions & setting Firefox's config setting 'extensions.blocklist.enabled' to false). Both of the companies that send the newsletters as well as GetResponse don't really seem to care and just blame Firefox. Can anyone help me fix this... if in fact it's something on my laptop that's creating the issue? I only use Firefox browser... nothing else and would hate to starting using some unsafe browser just to access these links. Thanks.

Asked by Delmond לפני 4 חודשים

Last reply by cor-el לפני 4 חודשים

  • נפתרה

Your browser is being managed by your organization problem

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization." I am not part of any organization si… (read more)

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization."

I am not part of any organization since this is my home pc.

I checked the forums but i couldn't solve this.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox and HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox doesn't exist for me and i don't use avast.

On about:policies it shows "Certificates-ImportEnterpriseRoots-true"

What is this ImportEnterpriseRoots thing?

I'm using a laptop with windows 11.

Can anyone help?

Asked by tiagoherdade2 לפני 3 חודשים

Answered by jonzn4SUSE לפני 3 חודשים

  • נפתרה
  • Archived

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task m… (read more)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task manager shows running but stats never change 0% CPU/0.2MB Memory

Asked by anew_phase לפני שנה

Answered by anew_phase לפני שנה

  • נפתרה
  • Archived

Firefox 96 not loading pages, or even home page

Submitting using Chrome, which may have to become my default browser. Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000 Since installing FF 96, the program has … (read more)

Submitting using Chrome, which may have to become my default browser.

Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000

Since installing FF 96, the program has stopped loading pages. Will not even load home page. Starting in troubleshooting mode sometimes works, but sometimes does not.

No extensions are installed.` I have tried Refreshing. I have uninstalled and reinstalled. Neither helps. Multiple instances of FF are started with every launch, even when the launch results in a blank page.

Any advice would be helpful.

Thank you,

Steven Sacks

Asked by steven.sacks לפני שנה

Answered by steven.sacks לפני 11 חודשים

  • Archived

Firefox crashing in Windows 11

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Stor… (read more)

So i downloaded firefox from the website... it doesnt even open! i tried to reinstall which didnt solve the problem.. then i uninstalled and installed it from the MS Store... it opened once and i used it for a day, but then the next day.. it again crashed and didnt open.. i didn't have extensions nor any themes. PLease help.. i used it everyday in win10... but in win11, edge or chrome is the only option.. pls fix it ASAP

Asked by Mohak Bhatt לפני 10 חודשים

Last reply by jonzn4SUSE לפני 10 חודשים

  • נפתרה
  • Archived

ALL extensions appear to be corrupt.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted beca… (read more)

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

Asked by Jupiter לפני 7 חודשים

Answered by Jupiter לפני 7 חודשים