מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

Firefox and Constant Contact

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, som… (read more)

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, something weird is happening: in any text block I insert, all the words run together as if I'm not hitting the spacebar. I'm communicating regularly with Constant Contact support, and they've even escalated the issue...but nothing seems to work. (It often looks fine on their end, but not on mine.) Unfortunately this ONLY happens with Firefox; using Edge and Chrome, the words come out fine. CC is still trying to solve the problem, but thought I'd bring it here to see if anyone else has any ideas.

Thanks in advance!

נשאלה על־ידי Joan Merriam ב־לפני 2 שנים

תגובה אחרונה מאת cor-el לפני 2 שנים

  • Archived

Problem with closed tabs

I had two Mozilla windows open, I closed the main one with 190+ tabs and the second one remained how can I return all the tabs that were there. I tried to solve it throug… (read more)

I had two Mozilla windows open, I closed the main one with 190+ tabs and the second one remained how can I return all the tabs that were there. I tried to solve it through the menu of recently closed tabs, but they are not there and the Mozilla did not crash and through the tab of the closed windows, there were no tabs either.

נשאלה על־ידי Павел Соколов ב־לפני 2 שנים

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני 2 שנים

  • Archived

502 BAD GATEWAY - when using Firefox

When I am on USCIS.gov, if I click some links, I get "502 Bad Gateway" error. I then have to switch to use Chrome. I've had issues with Firefox also when trying to get he… (read more)

When I am on USCIS.gov, if I click some links, I get "502 Bad Gateway" error. I then have to switch to use Chrome. I've had issues with Firefox also when trying to get help at quickbooks. I have to switch to Chrome for that as well. It's a nuisance. How do I fix it? I'd rather use Firefox but I have less problems with Chrome. However all my bookmarks and browser bar links are on Firefox which is why I would rather stay with Firefox.

נשאלה על־ידי rkclaw ב־לפני 2 שנים

תגובה אחרונה מאת jonzn4SUSE לפני 2 שנים

  • Archived

Jar files from GitLab are being turned into .jar.zip files

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attemp… (read more)

Since earlier this week my Firefox browser has been turning .jar files from GitLab into .jar.zip files, which prevents them from being used properly until renamed. Attempting to download the same files on Edge or Chrome works correctly, and attempting to download any jar files from other websites (even GitHub) also works correctly. It seems that GitLab is the only website that is affected by this.

Examples of files being affected (they should be downloaded as normal .jar files): 1. https://gitlab.com/Trafalcraft/antiRedstoneClock/uploads/3b3c84814d76810f826c3803eaca1e66/antiRedstoneClock-1.4.1.jar 2. https://gitlab.com/Aristois/ui-installer/-/jobs/2505715157/artifacts/raw/packager/Aristois-Free.jar 3. https://gitlab.com/Aristois/Installer/-/jobs/2495195255/artifacts/raw/packager/free/Installer-2.0.3.jar

I'm using Firefox developer edition (102.0b3), and already tried using private mode, resetting Firefox, and reinstalling. Since I use GitLab as a main source to upload files, many users have also complained the same problem to me, in which all of the users were running Firefox. After they downloaded with a different browser, it worked for them as well.

נשאלה על־ידי Dyiing ב־לפני 2 שנים

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני 2 שנים

  • Archived

Delete old page history per company policy (1 month)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is… (read more)

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

נשאלה על־ידי mak229 ב־לפני 2 שנים

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני 2 שנים

  • Archived

Firefox crashing when attempting to play video or audio files

Firefox repeatedly crashes when attempting to play video or audio files of whatever type, in every web page. I.e., just opening a YouTube page without playing the video … (read more)

Firefox repeatedly crashes when attempting to play video or audio files of whatever type, in every web page.

I.e., just opening a YouTube page without playing the video is fine, but when I click on Play, it instantly crashes.

Here are all the error reports which I stumbled on, and which I submitted:

bp-50214dc6-3080-481e-ab76-a195f0230607 bp-89b3b226-2a57-4700-ac38-ea15b0230607 bp-ba8a96ea-deb1-42fa-acbe-34d490230607 bp-d2ad8f14-9d03-4774-824b-563690230607 bp-922b6505-b790-452d-9cf7-02ebb0230607 bp-5340f687-bf68-4960-a2fd-638c60230607 bp-27b47181-1a07-426c-be4b-b55060230607

I'm running AntiX Linux 22 32-bit on this hardware:

AMD Athlon XP 2400+ (2.0 GHz) ECS Elitegroup K7VZA rev. 3.0 with VIA KT133A (VT8363A) / VT82C686B chipset and VIA VT82C686 AC97 Audio, at this link are all the technical details: https://soggi.org/motherboards/ecs-elitegroup/K7VZA-3.0.htm 3x generic 256 MB PC-133 SDRAM sticks ATI Radeon 9200 PRO / 9250 1x Maxtor 91531U3 14 GB IDE drive 1x CD/DVDW TS-H552U DVD drive 1x Realtek RTL-8185 IEEE 802.11a/b/g Wireless LAN 1x Realtek RTL-8100/8101L/8139 PCI Fast Ethernet Adapter 2x USB 2.0 PCI expansion cards with 5 ports each, NEC uPD72010x USB 2.0 Controller (nothing connected at the moment) 1x Adaptec SCSI PCI controller with LSI 53c860 chip (not used, not connected to anything at the moment) Generic PS/2 keyboard and mouse

If more detail is needed, I can provide the full output of inxi -zv8 and lshw

נשאלה על־ידי it4lysfinest ב־לפני שנה

תגובה אחרונה מאת it4lysfinest לפני שנה

  • Archived

Hi Folks, "Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au

Hi Folks, "Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs… (read more)

Hi Folks,

"Block pop-up windows" is enabled in Firefox, but I still get popups from www.smh.com.au Maybe you have time to investigate - a different type of popup needs blocking.

Sample page https://www.smh.com.au/politics/federal/inflation-tipped-to-fall-while-rent-costs-to-buck-trend-with-15-year-high-20230721-p5dqbj.html

Thanks

נשאלה על־ידי bobh8 ב־לפני שנה

תגובה אחרונה מאת zeroknight לפני שנה

  • Archived

Firefox Browser NOT Compatible with website

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch… (read more)

When logging in to https://login.amwater.com (American Water, a large Public Utility), receive the attached message. Site refuses to proceed, insisting that users switch browsers to Chrome or Safari. Is this the beginning of the end? Thanks for any help. Running Win7, FFx 102.1

נשאלה על־ידי tyn2 ב־לפני 2 שנים

תגובה אחרונה מאת tyn2 לפני 2 שנים

  • Archived

Only 3 of 4 closed firefox windows do open

Hello, yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the… (read more)

Hello,

yesterday i closed my firefox with 4 open windows. Altough firefox is set to open all tabs and windows at startup, only 3 of 4 reopened again. I can not find the fourth one in "recently closed windows" and nowhere else.

Are there options? For example scrolling through the "window-history" in the Sync-Account?

Thanks in advance.

Best regards, Pascal Stieringer

נשאלה על־ידי p.stieringer ב־לפני 2 שנים

תגובה אחרונה מאת p.stieringer לפני 2 שנים

  • Archived

Activation of Firefox within MS Outlook 2019

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used sin… (read more)

Hi ! Who knows, if Firefox can be used as Browser within MS Outlook 2019 on a Windows 10 - System. Firefox is definded as Standard-Browser on my DeskTop and used since many years. After Upgrading of MS-Outlook 2007 to MS-Outlook 2019, the activation of Firefox to display a mail in "Browser Mode" is not possible. Struggled with MS-Support nearly an entire day at the end it was the conclusion, that only Internet Explorer IE will be supported - but you know, already abandoned since June 2022. Therefore I can't accept their statement and I'm in search of a official explanation, that Firfox is not excluded by MS within MS-Outlook. Using Firefox as Standard-Browser with disabled IE, MS-Edge & Chrome, the activation of Firefox during open a mail in browser-mode is leading to loop, in which Firefox is creating a lot of tabs in the background and Firefox-process can be stopped only by Task Manager, it's really a strange behaviour. Does anybody have had the same experience or is knowing about that is welcome to give me a hint ... Thank you in advance. Didi

נשאלה על־ידי DidiGonzales ב־לפני 2 שנים

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני 2 שנים

  • Archived

Firefox browser allows frequent pop-ups despite installing blockers

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversati… (read more)

I keep getting annoying block-ups on different websites, all of which are asking me to sign up for a newsletter e.g. - https://michaelwest.com.au/ https://theconversation.com/au https://johnmenadue.com/category/politics/

Is there a pop-up blocker that can stop these annoying intrusions?

I would be grateful for any help.

נשאלה על־ידי bwmorris10 ב־לפני 2 שנים

תגובה אחרונה מאת cor-el לפני 2 שנים

  • Archived

Block autoplay video

How do I block autoplay vedio? I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all video… (read more)

How do I block autoplay vedio?

I know I can block Audio and Video, but I just want to block autoplay video. As if I use the block audio and video it will mute all videos I open, and I need to unmute it every time. I just want autoplay to not start, not mute the video too.

נשאלה על־ידי Frejoh466 ב־לפני 2 שנים

תגובה אחרונה מאת Glenn 8D לפני 2 שנים

  • Archived

Twitter

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it wo… (read more)

In the last couple of days I cannot log into Twitter in Firefox. I get a message that something is wrong "but don't fret, it is not your fault". When I hit Refresh, it works, but only once. What is wrong? I have the latest Firefox version. Thanks

נשאלה על־ידי Daira Ziouva ב־לפני 2 שנים

תגובה אחרונה מאת Daniel Smith לפני 2 שנים

  • Archived

Firefox I want to change the color of unvisited and visited sites

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it … (read more)

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.

נשאלה על־ידי sweet0670 ב־לפני 2 שנים

תגובה אחרונה מאת Paul לפני 2 שנים

  • Archived

Firefox Update Issue when opening Kaspersky Safe Money session

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session. In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is … (read more)

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.

נשאלה על־ידי Dave A ב־לפני 2 שנים

תגובה אחרונה מאת Dave A לפני 2 שנים

  • Archived

I can open 4 or 5 web pages and no more.

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the ca… (read more)

After opening 4 or 5 web pages I can open no more and I have to restart to continue. I have tried clearing the cache and that didn't work. I also set it to clear the cache when I close the program. That didn't help either. I have used Firefox for years without problems. How can I go back to normal function?

נשאלה על־ידי gomurchu ב־לפני 2 שנים

תגובה אחרונה מאת gomurchu לפני 2 שנים

  • Archived

Pressing "Ctrl" opens the sidebar for some reason? How do I stop it?

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl… (read more)

Within the last day or two, Firefox has started opening the sidebar whenever I press "ctrl", which has caused a lot of annoying misclicks and prevents me from using "ctrl+" functions (e.g. new tab, cut, copy, paste, etc.).

How do I disable the sidebar? The instructions at the support page titled "Use the Firefox Sidebar to access bookmarks, history and synced tabs", specifically the subsection titled "Toggle the Sidebar on and off" (https://support.mozilla.org/en-US/kb/use-firefox-sidebar-access-bookmarks-history-synced), are unhelpful at best and incomprehensible at worst.

This problem is incredibly frustrating, and has even impeded me writing this request for help, since I couldn't use the keyboard to copy+paste the article title and URL.

TL;DR Please help me (permanently?) disable the sidebar from appearing.

נשאלה על־ידי tankertuxbro ב־לפני 2 שנים

תגובה אחרונה מאת Terry לפני 2 שנים

  • Archived

Screenshot of webpages larger than the monitor screen?

I drag the handle to expand the area I want the screenshot of. But the highlighted area is only what is displayed on the monitor. How do i drag the handle so the scree… (read more)

I drag the handle to expand the area I want the screenshot of.

But the highlighted area is only what is displayed on the monitor.

How do i drag the handle so the screenshot also contains the next page?

נשאלה על־ידי gcotterl ב־לפני 2 שנים

תגובה אחרונה מאת jscher2000 - Support Volunteer לפני 2 שנים

  • Archived

Debugging crashes in complex environment with no crash report

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day. I most often see crashes in the middle of a Webex video conferen… (read more)

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

נשאלה על־ידי jlquinn ב־לפני 2 שנים

תגובה אחרונה מאת jonzn4SUSE לפני 2 שנים