מוצגות שאלות עם התגיות: הצגת כל השאלות
  • Archived

Camera Connectivity Issues

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions a… (read more)

I have a problem using a website called TherapyNotes with the Firefox browser, even though this was not an issue until recently. It seems even though camera permissions are enabled, Firefox is unable to connect to my camera for my telehealth sessions. The light indicating my camera is in use comes on for a second, then immediately turns off. I am also unable to even start a session and coast with voice only. The window to start my session never pops up. I have put in a ticket and been in contact with TherapyNotes going back and forth for the past couple of weeks. Their tech support insists it is an issue with Firefox since I can utilize their site completely on other browsers. I much prefer to use Firefox for the security, so I'm hoping there's something you can tell me to do to make it work.

נשאלה על־ידי Dr. Ivy Kensinger ב־לפני שנה

תגובה אחרונה מאת Dr. Ivy Kensinger לפני שנה

  • Archived

Bluetooth Connection for Virtual Cycling Web Site

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown … (read more)

Hi! Firefox has been my default broser for many years. I recently started using Biketerra https://biketerra.com/ Whwn I try to start a ride I get the error message shown in the screen shot. 'Your Browser Does Not Support Bluetooth'

Version 133.0.3 (64-bit) Windows 10 Desktop PC Bluetooth Dongle

The browsers reccomended in the screenshot work without any issue.

Is this a known limitation of Firefox, or am I missing a setting somewhere? :-)

THANKS

נשאלה על־ידי v1sionmaster ב־לפני שנה

תגובה אחרונה מאת v1sionmaster לפני שנה

  • נפתרה

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

נשאלה על־ידי pivotgage01 ב־לפני 4 חודשים

נענתה על־ידי pivotgage01 ב־לפני 4 חודשים

  • נפתרה
  • Archived

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (read more)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

נשאלה על־ידי mxereas ב־לפני 6 חודשים

נענתה על־ידי jonzn4SUSE ב־לפני 6 חודשים

  • נפתרה

I can't seem to allow the camera when using sites like meet.google.com

I recently tried to connect to two different meeting sites. Both times I got a pop-up noting (correctly) that camera and microphone are blocked. I'm able to click to enab… (read more)

I recently tried to connect to two different meeting sites. Both times I got a pop-up noting (correctly) that camera and microphone are blocked. I'm able to click to enable the microphone but I never get the option to enable the camera.

I tried going to Settings>Security&Privacy>Camera but that only allows me to remove previously-enabled websites.

Clicking on the settings button in the address bar shows audio and recording settings but no camera.

What am I doing wrong?

Fedora 42 Firefox 145.0

נשאלה על־ידי p_s_kennedy ב־לפני חודש

נענתה על־ידי p_s_kennedy ב־לפני חודש

  • Archived

How can I eliminate the Firefox prevented this page from opening when I specifically want to open that page?

I get this warning every time I click on a link. It wants me to "allow" which, by clicking the link, indicates that in fact I want to allow the page. It's annoying, and h… (read more)

I get this warning every time I click on a link. It wants me to "allow" which, by clicking the link, indicates that in fact I want to allow the page. It's annoying, and has only started showing up since the last update. Using Firefox136.0.4. on a Mac running Sonoma 14.

נשאלה על־ידי Eahostudio ב־לפני 9 חודשים

תגובה אחרונה מאת Eahostudio לפני 9 חודשים

  • Archived

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (read more)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

נשאלה על־ידי mel37 ב־לפני 10 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 10 חודשים

  • Archived

Firefox cannot find location, even with Location enabled

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permiss… (read more)

I cannot for the life of me figure this out. Whenever I load a website that needs location (for example, Google Maps or my province's lottery) and enable location permissions, the websites come back saying they cannot find my location.

I have refreshed Firefox, disabled all Enhanced Tracking Protection, disabled all extensions, and have even ran Firefox in Troubleshoot mode - all to no avail. Is there any way this can be fixed? These websites all work on Chrome and Edge and work on my Firefox for iPhone.

On Windows 10 22H2.

נשאלה על־ידי Falom ב־לפני 7 חודשים

תגובה אחרונה מאת pieterdekker לפני 2 חודשים

  • נפתרה
  • Archived

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (read more)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

נשאלה על־ידי David K ב־לפני 7 חודשים

נענתה על־ידי Paul ב־לפני 7 חודשים

  • Archived

Webcam not being detected, specifically only on Google Meet on Firefox

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appe… (read more)

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

נשאלה על־ידי Lim Hang Sheng ב־לפני 10 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 10 חודשים

  • Archived

My location in Firefox is incorrect

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites … (read more)

Any time I allow a website to use my location on my home computer, it places me in a suburb in Las Vegas. However, I live near Seattle. This happens on multiple websites including Google Maps and Uber Eats, and on other browsers my location is correct. I'm not running any VPNs or proxy servers, I've verified that my IP address is linked to my correct location, and I've deleted all cache and cookies ("Everything" for time frame) from my history. Is there a way I can have an accurate location again?

נשאלה על־ידי bclaudio ב־לפני 6 חודשים

תגובה אחרונה מאת bclaudio לפני 6 חודשים

Microfono no funciona

Hola, por favor, necesito ayuda con el micrófono. Como pueden ver en la imagen adjunta, cuando intento dictar por voz, aparece que el micrófono está deshabilitado. He in… (read more)

Hola, por favor, necesito ayuda con el micrófono. Como pueden ver en la imagen adjunta, cuando intento dictar por voz, aparece que el micrófono está deshabilitado.

He intentado acceder a los ajustes, pero no sé cómo agregar la página de Google Translate (u otra) a los permisos, ya que no encuentro ninguna opción que me permita incluir manualmente una nueva URL para habilitar el micrófono. Tampoco aparece la opción para permitir el uso automático del micrófono.

Además, he notado que ahora hay una nueva ventanita a la izquierda del chat de ChatGPT (¡me gusta mucho esta función!), pero el micrófono tampoco funciona en esa sección.

Agradezco mucho si me pueden orientar para solucionar esto.

נשאלה על־ידי Stanly ב־לפני 4 חודשים

תגובה אחרונה מאת Stanly לפני 4 חודשים

  • Archived

zoom meeting settings

I can sign on to zoom but I get a message to say that my Browser is not allowing my microphone or video to be displayed. I have used zoom for a number of years and never… (read more)

I can sign on to zoom but I get a message to say that my Browser is not allowing my microphone or video to be displayed. I have used zoom for a number of years and never had this issue before

נשאלה על־ידי marysavage4u ב־לפני 10 חודשים

תגובה אחרונה מאת jonzn4SUSE לפני 10 חודשים