פורום התמיכה של Firefox

In early May I started having problems with Google on Firefox. Sometimes the Google home page won't load up at all. Once it does load up sometimes the searches work, sometimes the search just times out and goes back to the empty search bar, also when I click on links to websites they time out too. If I go straight to a bookmarked website, that seems to free things up and the next Google search I do will work. I've uninstalled and reinstalled Firefox but it doesn't make any difference. Google works fine on Chrome and Edge. Any advice would be gratefully received - please note I'm not technically minded! Thank you.

I can not log in to Outlook anymore on my computer when I use Firefox, but it is possible when I use Edge. But I prefer Firefox. What to do about this?

Billy

https:\\archive.org works perfectly in Firefox on Win-10, but on a new Linux Mint install, (with default Firefox as included), this particular website simply displays as a blank white screen. Every other website I try on the Linux install works perfectly; it is only this one website which does not work.

There are no add-ons, no proxies, no security suites, nothing extra. I cleared all cookies and cache. Tried running FF in Protected Mode. Nothing seems to fix it.  There are no error messages displayed - just a blank white screen.

And, to make it worse, I am not particularly computer-literate, (I'm 82 years old...), so you will have to give me simple guidance if I need to get involved with deeper logging etc.

I have been using Firefox for years without any problem but 126.0.1 (64-bit) is making me to consider stopping it. I am having issues playing live cams, getting some websites running properly, authentication issues, etc...etc..

Why?

I have received two emails from Sky regarding updating my Sky ID on my iPhone to enable continuing use of Yahoo emails. However, when I click on the link given there is a Google error message denying access owing to a violation of Terms of Service. This means I am unable to update and could have future problems with access to Yahoo emails on my iPhone. Can you help? Alan Warburton.

Lately, I have been getting a pop-up error when I start and close Firefox. The error reads: "XULRunner Could not determine any profile running in backgroundtask mode!"

I have found posts such as this one: https://support.mozilla.org/en-US/questions/1398228 and other posts suggesting to disable the scheduled task in Windows Task Scheduler, but none of the solutions have worked thus far. Anyone know of any other solutions?

When I try to open a what may be a link in a page, which should bring up a PDF file, I think, I get the following:

Firefox Can’t Open This Page

To protect your security, api.medicare.gov will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

When I click on the Open Site in new Window button I get a new window with the following:

message "Unauthorized" context {} code null

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

I have used Firefox for Windows for many years and have had no problems until recently. I have been unable to print my emails: when I click on the printer icon in the upper right corner of an email nothing happens. I was wondering if there was something in the settings that was causing this problem. Thank you!

I am experiencing no window to enter my credit card number in. There is the window for the expiry date and CCC code. Just not the card number. I have tried numerous websites that I would never buy anything from just to test the failure and it repeats on all the sites I have tried including government payment site.

So I have an issue where I am unable to reorder or detach tabs after having detached one tab. When I start Firefox I am able to reorder my tabs as much as I want, but once I detach one tab both functionalities do not work anymore.

- Firefox version 126.0 on Kubuntu 24.04 - After restarting Firefox I am able to do it again once - After rebooting I am also able to do it again once - The same issue in private window - I have refreshed Firefox through Help -> More troubleshooting information - Disabled all my add-ons - Tried it in Troubleshoot mode

I cannot seem to find a real answer online. Does somebody here have a solution for me :-)?

Hi,

If I have an unloaded tab on right of the current tab and I close the current one, instead of going to the right tab, which is the unloaded one, it jumps to another tab which I'm not sure has what relation to it, it certainly is not the tab that opened it.

I removed every modified entry of "Browser.tab" in About:Config, installed "Select After Closing Tab", no result.

Thanks

As title- Cannot download for example webm format, but jpg is okay. cannot install any addon, theme or anything. DRM didnt install as well. i was trying reinstall, refreshing browser, rebooting.

If you close a tab that is next to one or more unloaded tabs, firefox jumps those and opens the next one that is loaded. Is there a way to disable this so upon closing it would open the right tab, whether loaded or not. I tried "Select After Closing" add-on, didn't fix it. Disabled Auto Unloading via about:config, same result.

Hi, I've recently downloaded firefox and trying to add extensions that were similar to the ones I used on chrome. My problem is that all the extensions (Hoverzoom, Short Keys) in the extensions tab in the toolbar and appear to not be working (both in private and normal browsing). However the extensions (Ublock, SponsorBlock) that have their own icon on the toolbar seem to be working fine.

I've attached a reference image,

Any help would be greatly appreciated.