מוצגות שאלות עם התגיות: הצגת כל השאלות

cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (read more)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Asked by DragonAceSg7 לפני חודש

Last reply by cor-el לפני חודש

Usernames

When logging into an account there are multiple usernames (incorrect or older.) I would like to remove or delete them, but keep the current passwords. Is that possible … (read more)

When logging into an account there are multiple usernames (incorrect or older.) I would like to remove or delete them, but keep the current passwords.

Is that possible without deleting the account?

Thank you, rldelahay

Asked by Regina לפני חודש

Last reply by cor-el לפני חודש

Autofilled forms not recognized - recent occurrence

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't le… (read more)

I am autofilling an ELSA payment portal. Firefox autofills the payment information correctly. But the program will not recognize the autofilled information and doesn't let me process the payment. I then overwrite all my information and then it allows me to proceed with the payment. I have used the same procedure for years but as of this last week, the autofilled information is not recognized as I click the "Continue" button after the autofilled info is complete, and it won't work. The ELSA source (State of Wisconsin) person said it's a browser problem on my end. No. The online form autofills just fine. Can anyone help? Thanks. Jeff

Asked by guymadison לפני חודש

Last reply by zeroknight לפני חודש

Tried installing Keeppassxc--not sure if correst name

Hello, One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was call… (read more)

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Asked by Paul Ellis לפני חודש

Last reply by jscher2000 - Support Volunteer לפני חודש

White screen in Firefox

There are a few websites (e.g., https://thehermitagehotel.com/) that show up as a white screen (see attached) when I visit them from Firefox using my usual settings, but … (read more)

There are a few websites (e.g., https://thehermitagehotel.com/) that show up as a white screen (see attached) when I visit them from Firefox using my usual settings, but show up correctly if I use Firefox in private browsing mode. Turning off enhanced tracking protection does not resolve the problem. My browser privacy in Settings is set to "Custom" with everything checked, but changing to Standard and reloading the site does not fix the issue. As I noted above, the only thing that works is to open the site in private browsing mode. Most sites work fine. This problem is limited to 2-3 websites. My version of Firefox is 125.0.1 .

Asked by ellad.tadmor לפני חודש

Last reply by cor-el לפני חודש

'trust this device' not working - why?

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist … (read more)

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist as i get a message saying already exists when i try to import. this is a very user hostile function. I do not have this issue with Chrome or Microsoft Edge!!!!! i hate to begin using one of these vs Mozilla Firefox to get around this but i may have to do so. my wife and i share access to critical sites so if i need to see her info or she needs to see mine, we both have to be available in order to access the site. Mozilla Firefox 'bug' is requiring us to do so and it doesn't satisfy our requirements. any ways to solve this issue is greatly appreciated. so far no 'searched' solutions work.

Asked by jdk לפני חודש

Last reply by zeroknight לפני חודש

Firefox is blocking my own website

How can I get access to my own site again? I have been able to access joycefitch.com for years but today I can no longer access it from Firefox. … (read more)

How can I get access to my own site again? I have been able to access joycefitch.com for years but today I can no longer access it from Firefox.

Asked by joyce.fitch לפני חודש

Last reply by cor-el לפני חודש

New primary password not accepted

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password … (read more)

I had to reset my primary password. Now the new password is not being accepted. And I keep getting a pop-up asking for the password. What can I do to have my password accepted?

I already tried to un-check "use primary password" in settings but cannot accomplish that with a password that is rejected.

Asked by brooklynseltzer לפני חודש

Last reply by cor-el לפני חודש

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by l s p לפני חודש

Last reply by cor-el לפני חודש

recover passwords file

Hi, i locked my pc few days ago due to smart windows not recognizing my ( correct password ) repeatedly. anyway, im still trying to find a way to solve this issue. now, … (read more)

Hi, i locked my pc few days ago due to smart windows not recognizing my ( correct password ) repeatedly. anyway, im still trying to find a way to solve this issue.

now, i created an admin windows account get access to my old user files, found the bookmarks file. the only thing left for me now is the passwords file.i did not a Firefox online account before today

the only way currently if i did not solve the wind10 login issue is the find the passwords file physically just like i did with the bookmarks file.


can anyone help with this ??


thanks

Asked by OMVW לפני חודש

Last reply by cor-el לפני חודש

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (read more)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Asked by Raymond לפני חודש

Last reply by jscher2000 - Support Volunteer לפני חודש

Disable "reCaptcha"

This has started to happen whenever I try to do a Google search. I type in something into the search box and before I can go any further I'm hit with having to go throug… (read more)

This has started to happen whenever I try to do a Google search. I type in something into the search box and before I can go any further I'm hit with having to go through reCaptcha. This is a major pain in the butt. How can I disable this?

It doesn't happen when I use other search engines - just Google.

Thanks... any help would be appreciated!!!

Asked by bobbyt9999 לפני חודש

Last reply by zeroknight לפני חודש

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox לפני חודש

Last reply by TyDraniu לפני חודש

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (read more)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Asked by leslie.day לפני חודש

Last reply by zeroknight לפני חודש

Primary pass work

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would … (read more)

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Asked by tmg3842 לפני חודש

Last reply by cor-el לפני חודש

downloading a file from an insecure source

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as p… (read more)

We have an electronic document management system in our company. The system is an internal system without access to the LAN. Firefox detects files downloaded from it as potentially dangerous after the last update. Is there a way to prevent files from this website from being detected as potentially dangerous?

Asked by Konrad Dymczuk לפני חודש

Last reply by zeroknight לפני חודש