• נפתרה

Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (read more)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

נשאלה על־ידי La_Sombra ב־לפני 10 שעות

נענתה על־ידי Denys ב־לפני 9 שעות

  • נפתרה

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

נשאלה על־ידי Bárbara ב־לפני חודש

נענתה על־ידי Denys ב־לפני חודש

  • נפתרה

Google Street View

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash… (read more)

What settings do I need to get Street View to return the street view rather than a black screen in all 4 of my Ubuntu browsers, when it used to work fine but now is trash ?

נשאלה על־ידי Tom Lavin ב־לפני 2 ימים

נענתה על־ידי jonzn4SUSE ב־לפני 2 ימים

  • נפתרה

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (read more)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

נשאלה על־ידי Cruz Ramos ב־לפני חודש

נענתה על־ידי Denys ב־לפני חודש

  • נעול

AI on Firefox without direct permission

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy an… (read more)

Tonight I was roaming around my Firefox settings looking at something else, when I noticed this AI piece pre-checked. Why is FIREFOX, who is supposed to be for privacy and security, authorizing an update that automatically choose AI? Not cool Mozilla. Not Cool. Anyone else have this? and yes, I've already fixed it ;-)

נשאלה על־ידי nikeit2010 ב־לפני 23 שעות

תגובה אחרונה מאת Paul לפני 14 שעות

  • נפתרה

When using DuckDuckGo Search, I cannot drag and drop the search URL into my Bookmarks.

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the… (read more)

When using DuckDuckGo Search I cannot drag and drop the search URL into my Bookmarks. I can drag and drop a Google Chrome search URL into my Bookmarks as usual. Also, the correct URL is not shown for the search using DuckDuckGo. See attached screenshot.

Please resolve.

נשאלה על־ידי Wayne Carpenter ב־לפני 2 ימים

נענתה על־ידי TyDraniu ב־לפני 2 ימים

  • נפתרה

Firefox becomes very slow or stops responding when viewing shop drawings

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com Whenever I open these drawing preview pages in Firefox, the b… (read more)

I run a drafting site where we share shop drawings for contractors and architects: https://usadraftsman.com

Whenever I open these drawing preview pages in Firefox, the browser gets slow or sometimes becomes unresponsive. The same pages load completely fine in Chrome, so I’m trying to understand what might be causing this only in Firefox.

Most of the previews are large drawings or viewer embeds, so maybe Firefox is struggling with rendering them. I tried clearing cache and turning off extensions, but the issue still comes back.

If anyone has dealt with similar heavy graphics or rendering issues in Firefox, what should I check or adjust? Any suggestions would be appreciated.

נשאלה על־ידי William Smith ב־אתמול

נענתה על־ידי jonzn4SUSE ב־אתמול

  • נפתרה

Firefox ESP

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning abou… (read more)

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning about support. Perhaps I have not installed it properly as I have just used what I think was the previous version since it has all the oldsaved sites.

נשאלה על־ידי seabed72 ב־אתמול

נענתה על־ידי James ב־אתמול

  • נפתרה

Фризы в firefox 142 Red OS 8 Raspberry Pi 5

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно. … (read more)

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

נשאלה על־ידי MiG31BM ב־לפני 3 חודשים

נענתה על־ידי MiG31BM ב־אתמול

  • נפתרה

Understanding the Moz app.

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. … (read more)

Choices? I need to understand the App before committing my internet presence. Options to revert to Firefox/Windows, disable features I choose. Otherwise it just GQQle. Sync is already intruding on my preferences.

נשאלה על־ידי kayaker ב־לפני 5 ימים

נענתה על־ידי Konstantina Papadea ב־אתמול

  • נפתרה

allowing ads on websites

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the sett… (read more)

Firefox is preventing me from going to certain websites because it is telling me I am using adblocker but I have none installed.. I am trying to play around with the settings but I still can't do it. Is there an inbuilt adblocker? I need help please...

נשאלה על־ידי cip ב־לפני 5 ימים

נענתה על־ידי jonzn4SUSE ב־אתמול

  • נפתרה

home page symbol

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. … (read more)

I really miss the home symbol (a little house), as it allowed me to go back to the original page- blank. I could just start over without having to clear the address bar. It was way better than without it. Any way I can get it back?

נשאלה על־ידי gnarly1 ב־לפני 2 ימים

נענתה על־ידי jonzn4SUSE ב־לפני 2 ימים

  • נפתרה

Cannot Detach, Move, or otherwise adjust Tabs after updating to Windows 11

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix o… (read more)

Recently updated to Windows 11 after Windows 10 stopped getting supported. After putting down several smaller issues on my own, I can encountered something I cannot fix on my own. Currently, I cannot detach, reattach, move tabs (With the exception of moving tabs with the right click menu). I could do all of these on Windows 10. I have already tried the browser.tabs.allowTabDetach setting in about:config to no success. I am starting to suspect it is a problem with windows versus a problem with Firefox because of an earlier bug where I couldn't move the windows entirely without enabling the Snap Windows function in my settings.

נשאלה על־ידי PhasedOne1 ב־לפני חודש

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני חודש

  • נפתרה

Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

נשאלה על־ידי Rhonda ב־לפני 3 חודשים

נענתה על־ידי jscher2000 - Support Volunteer ב־לפני 3 חודשים