מוצגות שאלות עם התגיות: הצגת כל השאלות

You messed up my opening page when i choose the option for Firefox

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps … (read more)

Something happened with your new update, and now my computer is not working. i cannot get my emails to come even though i choose the email button. The wheel just keeps turning and turning, and will not ever get to the emails. The same thing happens when i try other favorites buttons on the top of the page. i do not know the correct words to describe what i am trying to say because i am not tech savvy at all. i am a senior citizen who needs my computer to work again. What has happened? i do not understand any of the directions given to me when you have answered me today. i do not understand the details! i am very frustrated right now, and have spent a lot of my day trying to get my computer working the way it did yesterday. What has happened?

Asked by sschwartz55 לפני 2 ימים

Last reply by jscher2000 - Support Volunteer לפני 2 ימים

  • נפתרה

shortcut keys on mac

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I notice… (read more)

since the last update, the shortcut keys to highlight a word at a time left OR right are both highlighting the next word AND also jumping to the last tab. AGAIN! I noticed this was identified as a problem back around 2019 in a search. I now cannot move fluidly within text, nor highlight a word at a time quickly. Either it's whole line or simply a letter at a time... which results in a pretty incompetent, crippling experience. PLEASE FIX!!

Asked by BodhiBen לפני 2 ימים

Answered by jscher2000 - Support Volunteer לפני 2 ימים

Facebook Images appear as Color Blocks on Facebook Since Last Week A bug?

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearin… (read more)

Hello. I have an issue with Firefox. Last week Facebook stopped showing images when run on Firefox. These are in the Feed and photos, etc. I tried refreshing, clearing cookies, history and cache. I changed enhanced tracking but nothing stops this. Are there any suggestions to repair this or could it be a bug? I work on Windows 10. Please help.

Thank you.

Asked by bessaustin1 לפני חודש

Last reply by Tim Huang לפני 2 ימים

The requested URL was rejected. Please consult with your administrator.

I keep getting the following error when trying to get into my websites: The requested URL was rejected. Please consult with your administrator. Your support ID is: <… (read more)

I keep getting the following error when trying to get into my websites:

The requested URL was rejected. Please consult with your administrator.

Your support ID is: < 2345399105916549715>

This has occurred recently after I had a very short power outage. Firefox has been acting weird ever since.

Asked by Mike Stewart לפני 2 ימים

Display to big

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. … (read more)

My display is too big now and I lose parts of webpages in the "edges"? Search bar when I first sign on shows 120%. How do I get back to 100%? Please no technical jargon. If I can't fix this,will have to quit using Firefox.

Asked by Lynn Christophersen לפני 2 ימים

Two things - initial reason is notifications being MUCH too loud - second thing is inability to submit help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form

Hello, FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form) Windows 10, fully updated w… (read more)

Hello,

FIRST PROBLEM (I have been unable to submit a help request from https://support.mozilla.org/en-US/questions/new/mozilla-account/form)

Windows 10, fully updated with the latest firefox version. Email program is MS Outlook through my employer. Email notifications are overwhelmingly loud if the global volume is sufficient for viewing content. Playing with the volume mixer doesn't help. I have searched for solutions online, and every suggested fix entails features or options that are not available on my system. Please provide complete instructions for Windows 10. Please respond to lanzcc@potsdam.edu

SECOND PROBLEM

Submit button on page https://support.mozilla.org/en-US/questions/new/mozilla-account/form never succeeds.

Asked by lanzcc לפני 2 ימים

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith לפני חודש

Last reply by TechHorse לפני 2 ימים

Highlighted screenshots wrong color after updating yesterday.

As you can see in the attached image the highlight is coming out grey instead of blue, which is what is showing when I select 'save screenshot'. It used to be this error … (read more)

As you can see in the attached image the highlight is coming out grey instead of blue, which is what is showing when I select 'save screenshot'. It used to be this error happened maybe one in 20 times and it was annoying because I am making these screenshots for use in youtube videos and it becomes unreadable, but now it is every single screenshot even after doing it dozens of times and with different pages.

Asked by Pottenger's Human לפני 2 ימים

PDF are often rendered unreadable, with desktop background showing through (screenshot attached)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing… (read more)

I often run into issues with PDFs in Firefox Linux. They either appear totally blank (typically after suspend/restore), or they appear with the desktop background showing through (as in the attached screenshot).

Hard refreshing the page doesn't change anything, opening a new tab and opening the PDF again doesn't change anything, opening a new window and loading the PDF doesn't change anything.

The screenshot is with this PDF: https://www.sgsw.ch/home/strom/_jcr_content/Par/sgsw_accordion_list_1838160259/AccordionListPar/sgsw_accordion_12353/AccordionPar/sgsw_downloadlist/DownloadListPar/sgsw_download_1049323524.ocFile/2023-08-31%20Mitteilung%20Elcom%20Erh%C3%B6hung%20Elektrizit%C3%A4tspreise%20f%C3%BCr%20das%20Jahr%202024.pdf

It renders correctly in Chromium.

Firefox 126.0 using the recommended performance settings on Mint 21.3, nvidia quadro p620 using the official nvidia drivers v535.171.04-0ubuntu0.22.04.1

Asked by c+ff לפני 2 שבועות

Last reply by jonzn4SUSE לפני 2 ימים

Getting a black horizontal line on our website

Whenever I m visiting to my website I m facing an issue like getting a horizontal black line near the scroll bar, it is coming up when I make my browser window responsive… (read more)

Whenever I m visiting to my website I m facing an issue like getting a horizontal black line near the scroll bar, it is coming up when I make my browser window responsive to the resolution of 1920 X 1080 and when the zoom level is decreased to 90%, 80% & 67%.

This issue I m not facing in other browsers like chrome, edge.

Below is the screen shot attached,

Asked by shitleshkaloshiya5 לפני 2 ימים

Cannot make Firefox my Default Browser

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows t… (read more)

I Cannot make Firefox my default Browser,(Windows 10) If I go into Apps & it Shows (IN BLACK) that Firefox is my default Browser & then go into Firefox,it shows that Firefox is NOT MY DEFAULT Browser I Have Totally Deleted Firefox & Clean the Registry of Firefox before install a new Version I Also have a Laptop (windows 10) & it works perfectly So On my Desktop,I Went into Users/Local & Delete Firefox & also went into Local Low & also Raming & deleted all firefox & then I went into my Laptop & Copied all Firefox Data from each of Local,Local Low & Roaming & Pasted thenm into each of the Local,Local low & Roaming BUT IT STILL WILL NOT Allow me to Have Firefault as Default I have Microsoft Personal come into my Computer & he COULD NOT make it my Default either I need somebody which is very KNOWABLE to REply PLEASE ASSIST Thank You Darryl

Asked by smithassoc לפני 2 ימים

Java Script

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I… (read more)

When I see a highlight reference to browser settings: Java Script enabled; otherwise Firefox wont operate properly. How to know Java Script is not enabled (vice-versa). I'm not sure that I have seen a switch Or toggle to know JS is On/Off

Asked by rx420 לפני 3 ימים

Porn popped up! How do I protect my family

I was scrolling trying to make cards for Father's Day and there was a pornographic image where there should have been a fairytale castle coloring page. How do I make sur… (read more)

I was scrolling trying to make cards for Father's Day and there was a pornographic image where there should have been a fairytale castle coloring page. How do I make sure this does not happen again?

Asked by Kelly Coyne לפני 3 ימים

Last reply by jscher2000 - Support Volunteer לפני 3 ימים