פורום התמיכה של Firefox

Hello,

I can`t look the video "Payithat Abdul Hamid" on website KayiFamily.com on my tabet. Error message This Video File Cannot Be Played (Error Code: 232011) appears. Other browsers don't work as well, but they don't show this error message. Tell me please how to solve this problem on firefox browser.

Thank you have a nice day. Jennet

I searched for an official portable version of firefox and one of the first results was this https://support.mozilla.org/en-US/questions/1247235 anyways this seems dissapointing since he says we should only download from official sources and at the same time there is no official portable version, can i be honest.. this sucks. You know time passed since that thread was created (3 years...) but still no offfical version, why?

So it seems to most known source for firefox portable is this site: https://portableapps.com/apps/internet/firefox_portable I know you don't represent this website but still i have to ask how secure is it?

Also, how are chances mozilla will work on a portable official version? any plans?

I'm having a problem selecting articles that I would like to share with personal friends - i.e. grandaughter to their e-mails. (Not Facebook or Twitter, etc.). This used to be available but not accessible now. Some websites have this feature, but others do not.

Please advise. Betty

Hello, John aka Beer Gutt here.

A while ago (about three months), I moved my hard drive to a new PC with better parts. It has a better mother board, a better graphics card and twice the RAM. Anyway, since then Firefox hasn't worked the same. When i open Firefox, there will be random pieces of letters or words on a webpage just gone, making a lot of them impossible to browse because I can't read half of the the new Alien dialect on the screen. Some websites have been better than others, but its gotten to the point where some web pages (Like YouTube or Reddit for example.) will just be a mess of random de fragmented lime green blocks that completely corrupt the page and will shift, move and appear at random covering up text as I scroll down. Videos will play just fine, it's the rest of the site that's effed up. Also on YouTube videos, where the timer for the video is located, some of the numbers just won't show up. Like it will count down fine but won't display certain numbers in the timer. Funny thing is, is that this doesn't just affect the websites, but the browser itself. For example, hovering my mouse over different tabs will highlight them and show me the preview text of the tab. All that is good until I move over to a different tab and voila, the text is gone, and then suddenly all the other tabs are either blank or just missing random letters and numbers in the tab. This is only happening in Firefox btw. No other app on my PC is doing this. I've tried refreshing Firefox about six times now, I've uninstalled it three times in an attempt to fix the issue along with restarting my PC multiple times... All of that, and I find out yesterday that it works perfectly when in "Troubleshoot/Safe mode", and only when in Troubleshoot/Safe mode. I have no idea what is causing the issue... *PePeLaugh* 

 See, I would use another browser but I've been using Mozilla for 8-9 years and would like to avoid the hassle of moving everything to a new browser... I would VERY much appreciate any help at all.

 I'm running 64-bit windows 8.1 on the latest updates and my PC specs are roughly as follows below. I look forward to a response...

MSi 970 Gaming Motherboard

AMD FX(tm) 8350 Eight-Core Processor 4.00 GHz

24 gigs of RAM

Asus Radeon R9 380 Graphics card

i opened firefox (v.95) and tried opening up my email and found that all my saved passwords were gone from firefox on my computer. it said i should crate a firefox account to get my logins back so i did and i still could not access any of my web logins. so i searched the help pages. opened up my profile n made a backup of my key3, key4, n loginjson files, downloaded v.91 firefox esr and copied my key3 file into a new profile.

so i still dont have my web logins ... n now i have an outdated version of firefox with none of my bookmarks either. im sick of troubleshooting n my wifi is almost out for the month.

how do i get my web logins and bookmarks back so i dont have to spend hundreds of hours recreating them?

Hi,

in the latest version of Firefox (updated June 2021), the home page had the icons shrink in size considerably.

I'm visually impaired, and this change had made the home page unusable. It's just too hard to see!

Is there a setting to adjust the homepage icons back to their larger size? They used to be 2-3 times the size, and really useful. The boxes the pics are in are still the same, but the icons displayed are tiny now, at least to these tired old eyes.

Thank you in advance! Tony

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

I'm on Facebook, only browser open is Fire Fox, FB freezes up and I get this "Page is slowing down Firefox, press STOP." to spped it up, what Page? I'm only on one page and its Face Book, get this when I'm on other sites too, and Other Browsers don't do this crap. Only fire fox does.

Hi. Today after booting up the laptop I got the message in the screenshot from Avast antivirus. Can you help me determine whether it is a false positive? I opened firefox once, I had no connection to the internet (website not found errors), then closed firefox, opened it again and then the message popped up.

Hello, I am still using windows 8.1 64bit & refuse windows 10, due to high risk privacy, yes predictable hollow words are said, BUT is Microsoft, a greedy un-scrupled money making, money hungry corporate entity, wants us to willing give it our private details voluntarily or under thin layer of extortion.

Hence my sticking to windows 8.1 as I have certain control, mainly updates.

Will Mozilla browsers be specifically supporting older operating systems like windows 8.1 into the coming years, not just months, e.g. until January 2023

Yes is a blunt question, but is eluded against in other responses, maybe is Microsoft buy out to sacrifice mozilla loyal users or similar, same query is for Brave browser. Mozilla I think is last Bastian for decency & morality, a leader in justice & honour.

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the one that closes my page. Doesn't matter if I have one tab open or many. I'm ready to quit using Firefox. Every update gets worse. Seems like more and more processes keep building. Sometimes there are so many background processes running I can't count them. Firefox use to run like a dream. Now it's like a giant weight clogging up the gears.

Lately almost every time I use Firefox, RAM usage goes up to 5 GB, CPU usage goes to 100%, and my PC becomes unusable until I kill Firefox processes and wait 5 - 10 minutes for virtual RAM to be cleared out of disk and disk usage to return to normal. This is much worse since the last update, basically making Firefox unusable. Is anyone working on fixes so Firefox doesn't need 5 GB of RAM to open one simple web article?

A question about the option, Exceptions - Cookies and Site Data

Can I use wildcards in the Manage Exceptions List? Than how is it written "address/website" in the input line? Because your Firefox browser doesn't block all of the Tracking Cookies and Advertising Cookies also Third Party Cookies from being download in to the browser cache too! I have other software on my PC that tell me that there's spyware cookies on my computer and gives me a log file of it, and by deleting the cookies doesn't solve the problem or the issue because the information has already been transmitted by the COOKIE or the set of COOKIES to the other websites computers that are link to that webpage or webpages. I would like use wildcards in this operation okay.

Couple Examples of this see below. Adware/Tracking Cookie: potomac-clickstream.capitalone.com [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\DFNBN1BO.DEFAULT-BETA\COOKIES.SQLITE ]. .doubleclick.net [ C:\USERS\NAME\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\ICEI14WC.DEFAULT-RELEASE\COOKIES.SQLITE ]. These cookies are shown as a domain and not as websites. All of the cookies are hidden within this file "COOKIES.SQLITE".

Maybe something like this one that other chrome browsers use: > [*.]potomac-clickstream.capitalone.com <. Or maybe something like this one: > *://*.doubleclick.net/* <. like Internet Explorer uses this to block websites and/or allow websites in its options

I what to prevent these cookies from being download into the Firefox browser on my PC computer!

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!