מוצגות שאלות עם התגיות: הצגת כל השאלות

All add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions")

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions"). The extensions are visible… (read more)

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

Asked by ff_user לפני חודש

Last reply by jscher2000 - Support Volunteer לפני חודש

New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (read more)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Asked by Drone לפני 2 חודשים

Last reply by zeroknight לפני 2 חודשים

Startup - previously opened windows

Hello, Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows… (read more)

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

Asked by Tom לפני 2 חודשים

Last reply by jscher2000 - Support Volunteer לפני חודש

CPU for Firefox in my Mac is abnormally high

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previo… (read more)

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previous mac. Seeking some help and answers, went to Apple genius bar and they've stated is the firefox application that is causing the fast drain of power.

Asked by Angela Zheng לפני חודש

Last reply by zeroknight לפני חודש

Help! Printing Header/Footer Issues?

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even w… (read more)

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even when I have checked and selected print headers/footers before printing. Is this a bug? Can you please help me? Thank you.

Asked by Jade Sparkle לפני 2 חודשים

Last reply by zeroknight לפני חודש

Home page

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email remo… (read more)

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email removed for privacy*

Asked by dewesley לפני חודש

Last reply by cor-el לפני חודש

Youtube live's not auto starting when counter runs out

Hi I've no idea which section this should go.. I'm having an issue when a youtube channel im following sets a live. When I get the card on the desktop for the 30 min time… (read more)

Hi I've no idea which section this should go.. I'm having an issue when a youtube channel im following sets a live. When I get the card on the desktop for the 30 min timer, I'll click it.. sometimes it will open in a new tab (usually the card just disappears), that's another problem.. Anyway.. If I switch to the new tab at the time the live should have started, it shows the counter reset to 30 minutes.. if I F5 the page it will load the live.. Is there a way to auto start the live when the counter hits zero?

Hope that wasn't as clear as mud...

Thanks

Asked by Tracy Scott לפני חודש

Last reply by zeroknight לפני חודש

Update issues

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalli… (read more)

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

Asked by midogsrgr8 לפני חודש

Last reply by zeroknight לפני חודש

Picture In Picture On Top of Full Screen Application

Last update disabled picture in picture mode -- on top of full scree applications. Please advise how to correct / adjust. This feature is vital to my work. Thank you fo… (read more)

Last update disabled picture in picture mode -- on top of full scree applications.

Please advise how to correct / adjust. This feature is vital to my work.

Thank you for your time and help.

Asked by Jemmma לפני חודש

Last reply by cor-el לפני חודש

Scrolling slowly slows down when scrolling with touchpad

Hi When I scroll text for some reason, Firefox stopping scrolling very slow. It's almost take up to 2 seconds. Very annoying smoothest. I have stopped scrolling already … (read more)

Hi

When I scroll text for some reason, Firefox stopping scrolling very slow. It's almost take up to 2 seconds. Very annoying smoothest. I have stopped scrolling already but Firefox still scrolling and finally very slow stop it. I can't focus on the text because it's still slows down the scrolling.

How to fix that!?

Asked by webcapcha לפני 2 חודשים

Last reply by zeroknight לפני 2 חודשים

Website unreachable by firefox

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am… (read more)

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am using 124.0.1. I see there is a 124.0.2. I'll try that next.

Asked by rwavery לפני חודש

Last reply by cor-el לפני חודש

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar לפני חודש

Last reply by jonzn4SUSE לפני שבוע

Video playback (and other misc. webapp) issues, which do not occur when using a Private Browser window

I am facing an issue with my Firefox. This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoy… (read more)

I am facing an issue with my Firefox.

This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoying!!) videos will stick while audio plays in the background. This does not always happen, but once it starts there seems to be some sort of cooling off period before things work again.

Reddit video player never works, seeming to silently crash - never showing the play button or video controls overlay.

I have had miscellenious other issue with other website that include forms to fill out and navigate where the elements like "next" or "submit" are completely unresponsive.


  • Refreshing the page does not fix it.
  • Clearing Firefox's cache and data did not fix it.
  • "Refreshing" Firefox did not fix it.

Strangely, the same video/page will always work on a Private browser window. I appreciate that these windows don't have extensions active, but I have activated every extension in private browsing and it still works.

The only extensions I have are:

  • Privacy Badger
  • uBlock Origin
  • Bitwarden

I have no idea what it is about my "normal" browser which is broken, and why things are fine in the private window, but this is immensely frustrating.

I really don't want to have to change to another browser (Chrome... ew...) but I need this fixed if I am to continue.

Asked by Paul Naidoo לפני 2 חודשים

Last reply by zeroknight לפני חודש

Thick shadow around dialogue boxes

I suddenly started a thick outline shadow around dialogue boxes such as the Google search bar. I thought it was them but it is on all websites and only on Firefox. I di… (read more)

I suddenly started a thick outline shadow around dialogue boxes such as the Google search bar. I thought it was them but it is on all websites and only on Firefox. I did not change anything. I did restart my pc yesterday but it just started this morning when I opened Firefox. Firefox 124, Windows 10 I don't like it and want to get rid of it but I don't know how.

Asked by Woeisme לפני חודש

Last reply by zeroknight לפני חודש

Login problems

Hi, I seem to be increasingly having problems logging into some sites. Mostly it seems to be football sites - https://supercoach.heraldsun.com.au/afl?destination=%2Fafl%2… (read more)

Hi, I seem to be increasingly having problems logging into some sites. Mostly it seems to be football sites - https://supercoach.heraldsun.com.au/afl?destination=%2Fafl%2Fclassic&apiIdentifier=afl_classic and https://www.fanfooty.com.au/. Both are working fine in Chrome with the same username and password. Recently I couldn't log into my AGL electricity account, then suddenly, it came good on it's own. I have cleared the cookies but that didn't help. Cheers, Ian.

Asked by amigaman לפני חודש

Last reply by zeroknight לפני חודש

Popup blockers

I get this message from Gmail when I try to print or open in a new tab. "Grrr! A popup blocker may be preventing the application from opening the page. If you have a pop… (read more)

I get this message from Gmail when I try to print or open in a new tab.

"Grrr! A popup blocker may be preventing the application from opening the page. If you have a popup blocker, try disabling it to open the window."

I can not find a way to fix this and did not have this problem with the previous version.

Garry Emailed removed for privacy reasons

Asked by gbeasinger לפני חודש

Last reply by zeroknight לפני חודש

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (read more)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 לפני חודש

Last reply by coffeelover101011 לפני 2 שבועות

Is there a way to set the default view and sorting for file upload folder?

Is there a way to set the default view and sorting for file upload folder? The default for me is, detailed view and sorted by date. I wanted to change it to large icon … (read more)

Is there a way to set the default view and sorting for file upload folder?

The default for me is, detailed view and sorted by date.

I wanted to change it to large icon and sort by name, so it's easier to upload images. but I have to change the setting for every individual folder, is there a way to just set it as default?

Asked by sizustar לפני 2 חודשים

Last reply by zeroknight לפני 2 חודשים