פורום התמיכה של Firefox

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite a while, and recently subscribed to Mozilla VPN service. When I subscribed i gave it login info for "Account #2". How can I keep the logon info for the VPN, and get my bookmarks imported from the old (routinely used account #1) ? Or, can I change the VPN service to the old account (account #1)? I know how to add another device to the VPN account, but the "accounts" are on the same "device".

Thanks...

I frequently attempt to open news articles or other pages requiring form fill-in but instead get a page that advises me to disable an adblocker. I have no idea what Firefox (yes, up-to-date) uses or how I could set it to allow pop-ups for a particular site. Help!

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding that site." This has happened ever since loading the most recent version of Firefox (124.0.2) and it is very, very frustrating. What is causing this? Even in "safe" mode this occurs. Please rectify this situation. I do not want to have to change browsers after more than 20 years with Firefox.

Robert Jonathan Blue

I recently got a new computer. Installed firefox onto it. Brought over my profile with all my data and bookmarks. But for the life of me, the page would just sporadically flicker. I tried messing with the settings; performance settings; hardware acceleration. I tried refreshing firefox. But nothing.

I have been using Firefox as my primary browser for a very long time. Now, every time I start Firefox, I get a message that the update failed, and that I should manually download the update file and run it. I do so, the update appears to work, and Firefox behaves, until I stop it and restart again. Then I get the same message. I looked online - it appears that others have had this problem, but no clear solution. I am not willing to use Edge, but am beginning to wonder if it is time to leave Firefox. I would appreciate a solution, preferably a reliable one. Thanks, Joe Purvis Email hidden for privacy reasons

WIndows 11 64, AMD processor, 64 GB ram. Connected via ethernet and fiber. NordVPN, and Bitdefender (neither of which has produced any error messages).

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

Hi,

The website below is not opening in Firefox but in Chrome. What setting is missing in Firefox? https://de.yvesdelorme.com/

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Hail all:

OS: W11Ent_x64 V: 22h2 (b: 22621.3447) FF: 124.0.2 x_64 I tried several "Group Tabs" add-ons, like: Simple Tab Groups. Tab Group. And I few I can't even recall the name from. Yet, none works. Not ONE.

Now, I use Edge as well, on my corporate system that I got from work. Personal PC I use FF on.

But, the Edge Tab Grouping, which allows tabs to be "put to Eco-Sleep", while hidden the open tabs by clicking the Group-Tab Icon, is a feature I sorely miss in Firefox.

Odd, as, so many requested this feature, how come it has not been implemented over the many years of people asking?

Either way: Does anyone know a good, WORKING add-on that does the "Edge Thing" with FF tabs, please? Since, I often got like 200 tabs open, which is a real misery without Tab Grouping and "Hiding".

Thank you aforehand: Ke'Ylan.

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.