Firefox Community Forum

when clicking on an icon that is going to send an email, Firefox defaults to Outlook. I do not have Outlook nor do I want it. I want Firefox to default to my Yahoo mail account. I checked the Settings/General/Applications window for the mailto option but it is not there. How can I change the default mail from Outlook to Yahoo in Firefox (using windows 11).

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Windows 2026-02 Preview Update (KB5077241) causes Acer laptop to crash when firefox opens when computer is started. Only on this laptop, other computers are unaffected. Firefox is the newest version and like mentioned, all other computers run the same security programs and vpn. The windows update needed to be uninstalled on the Acer laptop for it to operate correctly.

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

Initually I was having issues where I couldn't get the print menu to load up (forever stuck trying to load the preview), however since then it has progressed to downloads refusing to download and the hamburger menu in the menu bar doesn't react when left clicked at all.

Good evening. I have had to install my FF after a system repair. I have everything set back except when I click on a link and hightlight an item with my mouse and right click it opens a new tab. But before where it would just open it changes to the new tab immediately. Under settings I have the 'when open new tab switch to it immediately' unchecked and I was directed to four settings on about:config including browser.tabs.loadDivertedInBackground to set to true. I did and the behavior did not change. Any suggestions would be helpful. Thank you.

I am just an average end user and want to alert you to my problems and would love a solution. I am sorry that I don't have the kind of specificity in the details which might help (I am too busy doing other things and when firefox becomes too much of a pain, I generally close it and switch to another browser). I am providing my general observations. On my updated windows 10 64 bit system, firefox v148 seems to have made the browser unusable for me. Other browsers do not suffer similarly (Chrome, Edge, Opera, duckduckgo). I have had these types of issues with Firefox in the past, but they resolved with prior updates. I am at the point of switching to another browser - I hate the thought of it, but Chrome seems to be the most stable and functional. Symptoms:

• Firefox browser and the computer gradually become slower as firefox starts hogging cpu and memory and starts using a lot of power
• extensions stop working - eg, Keeper extension stops filling fields or fills incorrectly, Malwarebytes extension seems less responsive, running background sounds makes things even worse (https://www.mynoise.net/) and web pages with continuous updates (eg, map.purpleair.com) stop working altogether
• other pages stop loading, load with errors ('bad connection') or load very slowly, especially, but not always, those with more security, eg, my bank or retirement funds sites.
• after i close Firefox and start fresh, symptoms resolve, then rinse and repeat.

The previous version worked great and seemed to solve similar issues I have had with earlier releases. I assume the last stable release for me was one of the 147 versions. but when things are going well (which is most of the time), I'm not watching closely, or at all.

All of my bookmarks; hundreds of them, disappeared from the folders that appear along the top of the task bar and the folders are now empty. I cannot locate a backup file which is supposedly saved automatically and the appearance of a folder on my desktop titled "old Firefox data" doesn't help resolve the situation. I need help recovering these book marks if possible.

bold textI have created a new profile, uninstalled Firefox and reinstalled, flushed the DNS, always deleted cookies et al on closing. When I try and sign on I get a msg saying site unavailable, but when I go to the laptop sign on without any problems. Also on my desktop if I use Edge to logon to the site I am successful.

I've always used firefox

Recently it seems to me that a lot of sites don't seem to recognise me, so I have to do multi step logins.

Paypal for instance. I don't save the password, I type it in each time, but now it insists on sending me an SMS in addition

My guess is that FF is deleting some cookies that I'd rather it didn't. What can I do?

Thanks

Could someone please help me retrieve my crash report history? My Firefox crashes more than 10 times a day. When I check **about:crashes**, it doesn’t show any reports right now, although I saw some there a few days ago. Is there any way to recover those reports so I can submit them here for further guidance from experts?

I just switched to Floorp from Chrome. When I try to print a shipping label with my DYMO 450 labelwriter, I cannot get the label to fit properly as I can with Chrome. It is an issue with the print dialog in Floorp. It does not have the "fit to paper" selection in scale section of the dialog. This makes the label print not near as well as in Chrome. I will be switching back to Chrome unless this can be addressed. See the 2 screenshots attached to see the issue.

Running Firefox 140.8.0esr (64-bit) on Windows 10 Pro on an HP laptop. The feature/problem described works properly with Chrome and Edge. The problem occurs when accessing the following article:

  https://www.comsoc.org/publications/ctn/turning-fiber-sensing-system-magic-fiber-optics-sensing

If the window is set wide enough, there is a sidebar displaying, "Share this content in X". If the screen is squeezed down (i.e. drag the right margin to the left) far enough, the sidebar will disappear. That feature is handled properly, but as the window width is increased and the sidebar appears, the main body of text does not wrap properly. It appears that Firefox is not compensating for the width of the sidebar.

 NOTE: As I am not a HTML expert, my subject line referencing a particular HTML class could be misleading.

Dear Support Team,

I am currently experiencing a very frustrating issue with Firefox. I have been using it for many years, and it has always been my preferred and most comfortable browser for my daily work. I depend on it heavily, as all my bookmarks and other important information are stored there.

Over the past few weeks, Firefox has been crashing more than ten times a day. I have already tried all the troubleshooting steps suggested in forums and through AI-based support, but none of them have resolved the problem. I also attempted to install and use the Firefox Beta version, but the issue still continues.

In our environment, other users and devices are not encountering this problem, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please assist me in troubleshooting this issue? I have attached the error screen that appears after the crash along with the crash report for your reference.

No reports shows on about:crashes

Best regards

Hi Team,

I am having issues logging in to my Firefox account to sync the browser.

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using [email removed]@aftc.co, create a new profile."