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Graphical artifacts after the recent Firefox update

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout b… (read more)

It worked nicely for many years, until today. I installed Supraland from Steam, played for a couple of hours, and suddenly my Youtube page went glitchy - not the layout but minor elements were getting scrambled, especially text. I'll attach a couple of pictures to show it. In fact, all pages glitch if their content changes even a little. As of typing now, I see the glitches, with a word or another getting butchered. Gifs and videos are full of that.

Windows 10, the current update, Radeon RX 580, the recommended AMD drivers installed (and reinstalled again and again, 23.11.1)

I think I did pretty much everything with Firefox. Disabling hardware acceleration fixes it (but then of course the browser goes slow). Games work fine, including Talos Principle 2 which is intense enough. The clean install, reinstall and all that. I'm writing from the beta stable build now. I've tried to regress to the previous versions too.

It strictly coincides with the game installation but I have no close backups - who knew that some game might just do that. Then, of course, I tried to uninstall it too.

Thoughts?

Asked by clancyrus לפני 6 חודשים

Answered by zeroknight לפני 6 חודשים

How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (read more)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 לפני 5 חודשים

Last reply by zeroknight לפני 4 חודשים

window.gigya is undefined

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I… (read more)

I used to access RAI (Italian TV) no problem until I upgraded my op system to Ventura 13.6.4 two days ago. Now when I try to log in to RAI from Firefox (latest version) I get the following message from the RAI system "window.gigya is undefined" . Even though my credentials are correct, the RAI platform does not allow me to log in to my account. This is a Firefox issue and not a RAI issue. I know this because I can access my RAI account and see TV content no problem via SAFARI. Perhaps there is a setting in Firefox I need to change. At the moment I am using Firefox with the standard settings (no changes to settings since I reinstalled Firefox in my machine today)

Asked by xabier1 לפני 5 חודשים

Last reply by Balázs Meskó לפני 4 חודשים

private browsing: firefox stores cross site cookies

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from … (read more)

When I close a private browsing session and open it again, the given permissions for cross-site cookies are still there and Google remembers my last search results from the last private session (in the suggestions below the search box)!?

Asked by mm12345 לפני 5 חודשים

Last reply by mm12345 לפני 4 חודשים

After update I can't use my saved passwords

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried de… (read more)

After an update yesterday, I found out the password manager integrated in Firefox was completely empty. I tried to rename logins.json.corrupt into logins.json, I tried deactivating all the plugins and I also tried copying the file into a new Firefox profile but it got corrupted right away again. If I put in an old logins.json it works but unfortunately it's a saved file from about 3 years ago.... Any idea about how I could get my passwords back? How to "uncorrupt" the logins.json?

Thank you in advance.

Asked by Tarva לפני 5 חודשים

Last reply by Tarva לפני 4 חודשים

Copy or sync only some bookmarks (and site passwords) between profiles

Hi, I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profil… (read more)

Hi,

I wish to provide a co worker with access to some websites (and provide the site passwords), this will involve - from what I can see setting up a separate FF profile (that we both sync to - by using a Firefox Account) on my PC, somehow copying the bookmarks and passwords from my general profile into a new 'co worker' profile, the co worker (via sync) would then see the bookmark, and then hopefully also have the password available.

I can see how to export/import all my bookmarks, or have her sync to my 'general' FF account quite easily, but I only want to give her access to work related bookmarks and PWds.

Any thoughts appreciated.

Asked by roundbot לפני 5 חודשים

Last reply by roundbot לפני 4 חודשים

  • נפתרה
  • Archived

Disable New High-Contrast Tab Outline

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected th… (read more)

After updating to Beta 122.0b3 (64-bit), the active tab is now highlighted with a simple white outline instead of the coloring surrounding the address bar. My selected theme has not changed, and the same goes for all of my extensions. I could not find this change in the 122.0b Release Notes.

If this behavior is intentional, is there any option to return to the previous behavior (including in about:config)?

Asked by Shabcarb לפני 6 חודשים

Answered by jscher2000 - Support Volunteer לפני 6 חודשים

FireFox can't login to Spotify and can't post anything on Reddit

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sit… (read more)

previously FireFox was able to login Spotify normally, and was able to post comments on Reddit, but suddenly it lost both abilities, and with the extreme lag on other sites, although still functional, i can't understand why these both sites can't be logged into, or can't post any comments in them. it has been this case for the past month. so what's going on? i'm NOT going back to Chromium based browsers ever again! i am in FireFox for a permanent replacement!

thanks in advance.

Asked by Must12 לפני 5 חודשים

Last reply by Frank Brown לפני 4 ימים

Bug: No fonts and colors are copied when copying text from any website and pasting to any application

Steps to reproduce: Open any website with latest Firefox version on latest Windows 11 Home OS version Copy any text that has a font or color Paste it to any other… (read more)

Steps to reproduce:

  1. Open any website with latest Firefox version on latest Windows 11 Home OS version
  2. Copy any text that has a font or color
  3. Paste it to any other website or desktop application

Expected behavior: Pasted text has the same font and color as copied text

Actual behavior: Pasted text has the same font and color as in the cursor position of the destination application's text editor.

Found workarounds: Use Chrome, Edge or any other browser.

Bug reproduced on 2 computers with and without Firefox extensions.

Asked by robert.peetsalu לפני 4 חודשים

Last reply by robert.peetsalu לפני 4 חודשים

  • נפתרה

Opening several links quickly in new tabs causes significant browser-wide lag and CPU usage spike

Profile: https://share.firefox.dev/490blHh Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking li… (read more)

Profile: https://share.firefox.dev/490blHh

Subject says it all, but it seems to occur with any site, anytime I try to open more than three or four tabs (ctrl-clicking links on a forum, for example) my Firefox instance grinds to a halt and starts consuming most of my CPU (Ryzen 5 3600).

I've tried turning off Firefox's various protections. I tried troubleshooting (formerly "safe") mode, and the problem isn't as bad but is still present as far as I can tell. The only extension I can think that would be making it worse is Tree Style Tab, but I don't know enough about interpreting Firefox profiles to verify.

The only reason I consider this odd is because doing the same thing in Chrome doesn't have this issue on this same device. If I open many tabs quickly, Chrome itself is still responsive. Those newly opened tabs may take a while to load and become interactive, but it doesn't affect the rest of the application. I pay my ISP for gigabit DSL, and as far as I can tell that is roughly what I get. In my case, Firefox doesn't behave this way.

Asked by Nezteb לפני 5 חודשים

Answered by Nezteb לפני 5 חודשים

Amazon UK keeps appearing and disappearing as a search option

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it r… (read more)

Yesterday, Amazon disappeared from the Firefox search drop down menu and it had disappeared as an option from the list of possible search tools. Later on in the day, it reappeared. This morning it had disappeared. Amazon is still there, but Firefox seems disinclined to admit that. How can Firefox make Amazon stick?

Asked by cvhorie לפני 5 חודשים

Last reply by TyDraniu לפני 5 חודשים

122.0 Update Freezes constantly!

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I mig… (read more)

Ever since the latest Firefox update (122.0) my computer has been freezing/crashing not acting right to the point that I now use Brave. Can this be fixed or should I migrate my bookmarks/passwords to Brave and completely uninstall Firefox forever?

Asked by kaykatz לפני 5 חודשים

Last reply by Faina Whitney לפני 5 חודשים

when opening a new tab, allow a choice to go to an already open tab

My Firefox used to do this and it either rarely does it now or never does it. And that is... when I would type in, say, "anysite.com," it would have an alert and ask if I… (read more)

My Firefox used to do this and it either rarely does it now or never does it. And that is... when I would type in, say, "anysite.com," it would have an alert and ask if I want to go to a certain already open tab. I could then click on it and go to that open tab, such that I do not open a new tab. Which would be redundant. How I can I make it do this again? I always have a LOT of tabs open!

Asked by itsfrombill לפני 4 חודשים

Last reply by itsfrombill לפני 4 חודשים

Can't remember my original password, what's the best way to keep information?

Hi all. I have a phone, a tablet, a desktop pc and a server all with Firefox installed. I need to sign in to Firefox on another pc, but I can't remember my password. Not… (read more)

Hi all.

I have a phone, a tablet, a desktop pc and a server all with Firefox installed. I need to sign in to Firefox on another pc, but I can't remember my password. Not sure why as I'm fairly sure I know what it is and I only signed in on my phone 2 months ago. Although maybe that was a qr code?

First question: the 'password' field in the account manager is 18 asterisks long, does that mean my password is actually 18 characters? Or is this just a generic mask? I have seen it work both ways. A clue to the length might jog my memory.

Second question: assuming it's gone for good I can of course reset it. What's the least damaging way to do this? I can think of backing up my bookmarks and then reuploading them, anything else? Will the reset lose all my passwords for other sites such as forums, is there a way to keep these?

Thanks!

Asked by jackelliott לפני 4 חודשים

Last reply by jackelliott לפני 4 חודשים

  • נפתרה

Link not working on Firefox, but is on Chrome and Safari

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option. I have an email with a link to a monthly newsletter, which… (read more)

I don't think "Tabs" is the right topic, but maybe it's the best of the choices since "Other" isn't an option.

I have an email with a link to a monthly newsletter, which should take me to February's issue. When I click on, or copy/paste, the link, I end up with the January issue. When I copy/paste in Chrome and Safari, I get the February issue. The newsletter people suggested clearing my cache/cookies in Firefox, but that didn't help. No matter how I try to navigate to the newsletter in Firefox, I get to January. I have tried everything I can think of, and still get the January issue in Firefox, while that same link gets me the February issue in Safari and Chrome.

I'm using Firefox 122.0.1, on a MacBook Pro (Sonoma 14.2.1).

I'd appreciate any ideas you might have!


/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by slschwe לפני 5 חודשים

Answered by zeroknight לפני 5 חודשים

Youtube not showing full video title when hovering if tab is not focused

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focuse… (read more)

While hovering over a Youtube video it shows the full video title as "hover text" if the tab is focused. However, if something else, even another Firefox window is focused hovering no longer shows anything. Is there some kind of setting to change that? I figured it could be browser and Youtube specific because Chrome shows it on Youtube even when not focused, but neither browser shows it on Google search for example, but I'm not sure.

Asked by tomipir2000 לפני 3 חודשים

Last reply by cor-el לפני חודש

.jp2 extensions

Firefox has changed how it handles .jp2 extensions. When i click on a .jp2 link it tells me it can not download it. I do not want to download it I want to open it. This w… (read more)

Firefox has changed how it handles .jp2 extensions. When i click on a .jp2 link it tells me it can not download it. I do not want to download it I want to open it. This worked in previous versions of Firefox but now it doesn't. The extension is not in the list so I can not specify download or open.

Asked by vrchotamg לפני 5 חודשים

Last reply by vrchotamg לפני 5 חודשים

Five9 Softphone Extension Versions .... rejected

Hello Mozilla, I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every … (read more)

Hello Mozilla,

I hope this message finds you well. I had the pleasure of being part of the Mozilla team approximately three years ago, and I must say, I cherished every moment of it.

I am reaching out to you today with a pressing matter. My current company, Five9, recently submitted an extension that unfortunately got rejected. This extension is crucial for our business operations, and its rejection has put us in a challenging situation.

I understand that reviewing submissions is a meticulous process, but I wanted to inquire if there's any possibility of having our extension reevaluated. Your assistance in this matter would be immensely appreciated.

As a side note, during my time at Mozilla, I had the privilege of collaborating with the operations team, led by Sean Rich.

Thank you for considering our request. Looking forward to your response.

Best regards, Jorge M Spiropulo Five9 Architecture

Asked by jorge spiropulo לפני 5 חודשים

Last reply by James לפני 5 חודשים