Firefox Community Forum

Citibank site does not allow my accounts to be shown(uploaded with my access field of ID and Password.... and always impossible to log in because it does not recognize my correct information as correct and sees it as false information...therefore does not recognize my ID and password and I am blocked out..

Also old information may not be deleted properly and causes confusion so site needs to be cleared of old useless information.

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

How do I stop firefox from preventing my mac from shutting down? All other open apps are closed and data and settings saved automatically by apple when i hit shut down but firefox just stays open and prevents shutdown until i close it manually.

After updating to the latest Browser, I have no music controls when I use YouTube Music. Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Unchecked lastError value: Error: Could not establish connection. Receiving end does not exist. webrequest.js:127 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 TypeError: a.default.detectStore(...) is undefined h1-check.js:1:1301 WebGL context was lost. 2 Troubleshoot.jsm:713:17 WebGL context was lost. 2 Troubleshoot.jsm:713:17 Attempt to override an existing term: "brand-shorter-name". branding/brand.ftl Attempt to override an existing term: "brand-short-name". branding/brand.ftl Attempt to override an existing term: "brand-full-name". branding/brand.ftl Attempt to override an existing term: "brand-product-name". branding/brand.ftl Attempt to override an existing term: "vendor-short-name". branding/brand.ftl Attempt to override an existing message: "trademarkInfo". branding/brand.ftl e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 52 h0-main.js:1 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 2 Log.jsm:24 Exception trying to format object for log message: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data(resource://services-sync/resource.js:229:21) JS Stack trace: _processResponse/<@resource.js:229:21 get@XPCOMUtils.jsm:62:51 format@Log.jsm:648:19 formatText@Log.jsm:577:44 format@Log.jsm:595:12 append@Log.jsm:688:37 append@logmanager.js:156:44 log@Log.jsm:385:16 debug@Log.jsm:405:10 observe@policies.js:866:21 observe@observers.js:135:21 notify@observers.js:87:18 notify@util.js:195:19 WrappedNotify@util.js:205:17 4 Log.jsm:24 Sync encountered an error - see about:sync-log for the log file. policies.js:963 Element.releaseCapture() is deprecated. Use Element.releasePointerCapture() instead. For more help https://developer.mozilla.org/docs/Web/API/Element/releasePointerCapture menupopup.js:169:13 e is undefined h0-main.js:1 Unchecked lastError value: Error: Invalid window ID: 54 h0-main.js:1

I've temporarily turned off the two settings for ocsp_stapling but would like to know if anyone else has all of a sudden started getting this error.

I've been working on a website for the past few weeks and have had no problem until today when I tried to access it and received the error...

Secure Connection Failed

An error occurred during a connection to nycc.site. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

The site in question is currently https://nycc.site but this may not be up much longer as it will migrate to a new server in the coming week or two.

MacBook Pro OS High Sierra Firefox version: 106.0b4

When I bring up Google Maps I put the address in and Firefox shows an error message. This has been happening for a couple of months. See Error Message below.. Google Chrome has NO problem pulling up the address. How can I fix this? Thank you.

I have read the instructions, but I don't know what is an applicator app, or how to scan the bar code, or how to get a verification code. I'm a senior citizen and nothing makes sense. Never had any trouble setting up 2 step verification on other accounts. help!

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn't work. Now I have to use Safari (!) for this. This is a useful feature for proofreading, where page breaks often break up or omit entire sentences.

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please help.

I have a specific way that my windows are set up to browse the web. usually, they get messed up when i update, but i can sort them by opening and closing them in a specific way until they're back in the order i need them to be in. when i installed the latest version of firefox, i tried this trick. however, it appears that the only thing that happened was that the number of available tabs in the window navigation menu decreased. i have 8 widows open right now, but what I see for navigation is three (see attached screenshot).

After experiencing some problems (saved tabs being empty, menus gone etc.) I read about restarting into troubleshoot mode ("Help"-"Troubleshoot mode" menu) which solved those problems (I believe "Troubleshoot mode" might be the same as "Refreshing" Firefox, from what I've read -correct me if I'm wrong) . I'm on Firefox 98.0.2 on a Mac.

Following that I quit Firefox and opened it again the normal way which I assume means it went into the normal mode as before, but I realized all my extensions were gone! Reading through some older postings I see they're in a profile named "legacy_BAK.profile", and in addition I have recent Time Machine backups, so any files aren't lost, but I guess the simplest way to fix this is to re-install my extensions -but most extensions (inside the "extensions" folder within the profile folder) only have a cryptic numbered name with and .XPI extension. So how can I find out which extensions I used to have, and better yet -is there a quick way to just install everything back again with a single click (installing it from the legacy profile folder, or just moving something over to the new folder etc.)?

Why does update not update from 115.0.3 to 115.3.1esr when told to update and continues to throw up update notices? What can be done about it?

There an issue with preference panel: security settings. The vertical scroll bar disappears spontaneously to it is hard to scroll down to the memory related control elements.

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Is there a way to transfer all my log ins and their words from my desktop Mac to my new lap top Mac Air. I need to do it possible my a flash drive since the first time I did it by migration and overloaded the lap top with all the stuff on the desk top. After lots of work to delete everything and reinstall the OS I did it by the flash drive. But I don't have all my logins and their passwords on the lap top.

I like to save things and later go back and watch on Facebook. Lately I can not save anything. But I am able to save on my I Phone. Have I messed up my settings some way?