Firefox Community Forum

1, provide phone support....which i am willing to pay for.

2. fix it -- remove the problem via an update

3. A new computer....and I still get this "Application error: a client-side exception has occurred (see the browser console for more information)." WHY ? Of course, GREAT that Mozilla never has real people to staff tech support.

send me an email

Why does Firefox intermittently fail to connect to the Newsmax website? I get a Secure Connection Failed message. It happens only occasionally, but enough to be an annoyance. What's the problem and how do I resolve it?

When I try to read my webmail I get this:

Secure Connection Failed An error occurred during a (https) connection to www.nebula.fi. Peer’s Certificate has been revoked. Error code: SEC_ERROR_REVOKED_CERTIFICATE

The same address www.nebula.fi works fine in Edge browser, which claims: Connection is secure. This site has a valid certificate, issued by a trusted authority.

I would prefer using Firefox. Is it somehow possible?

-Tom

I get this error code when I click this link: https://app.getresponse.com/click.html?x=a62b&co=zuZIy&lc=hxmU75&mc=Iu&s=Hb9xCO&u=qU&z=EF9yGAP&

This is for any link on 1Funny.com Newsletter

Using Windows 11 just reloaded on new hard drive (Solid State). Old hard drive took up smoking. This error does not happen on any other site and did not happen before.

Snap Firefox 136.0.1 canonical 002 - 1.0 Linux mike22-ThinkCentre-M78 6.8.0-52-generic #53~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Wed Jan 15 19:18:46 UTC 2 x86_64 x86_64 x86_64 GNU/Linux Having failed to load several time with "Display not found" Echo $DISPLAY  :0 finally loaded with the following errors $ firefox update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/local/share/doc /usr/local/share/doc none bind,ro 0 0): cannot open directory "/usr/local/share": permission denied update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/gimp/2.0/help /usr/share/gimp/2.0/help none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/gimp/2.0/help" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme /usr/share/sphinx_rtd_theme none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/sphinx_rtd_theme" because it would affect the host in "/var/lib/snapd" update.go:85: cannot change mount namespace according to change mount (/var/lib/snapd/hostfs/usr/share/xubuntu-docs /usr/share/xubuntu-docs none bind,ro 0 0): cannot write to "/var/lib/snapd/hostfs/usr/share/xubuntu-docs" because it would affect the host in "/var/lib/snapd" Gtk-Message: 11:44:12.847: Not loading module "atk-bridge": The functionality is provided by GTK natively. Please try to not load it. [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.111: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.111: Failed to load module "canberra-gtk-module" [10191, Main Thread] WARNING: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported.: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:201

(firefox_firefox:10191): Gtk-WARNING **: 11:44:13.115: GTK+ module /snap/firefox/5917/gnome-platform/usr/lib/gtk-2.0/modules/libcanberra-gtk-module.so cannot be loaded. GTK+ 2.x symbols detected. Using GTK+ 2.x and GTK+ 3 in the same process is not supported. Gtk-Message: 11:44:13.115: Failed to load module "canberra-gtk-module"

snap version seems to have problem thought this might help. I am a software developer.

I cannot get onto to Amazon website as I am getting an the following error:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

I am a designer of Systems for Sustainability and Renewable Energy. I am receiving the message "HTML5:Video file not found" when trying to watch videos online which is stopping me from viewing a lot of new video content.

Can I / How do I resolve this situation?

Starting on October 18, I've had problems accessing most websites. I get security errors such as:

Secure Connection Failed Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Secure Connection Failed Error code: PR_END_OF_FILE_ERROR

This problem occurs only with Firefox. It doesn't happen with Chrome (which I had to use to post here).

A few sites work, but not many.

I tried reinstalling the latest version of Firefox but that didn't make any difference.

Suggestions? Thanks in advance.

Hello! I started encountering this problem as I updated my OS to windows 11. I had eset nod antivirus, but uninstalling it nothing changed. Tried to change MTU cache size through CMD. Changed different DNSes Tried to disable all protection settings in browser and in windows settings. Deleted all extensions. NOTHING helped except clearing cache of the browser, but this is fixing problem only before first browser restart. Other browser on laptop works normally without any issues.

'Hi,

I keep getting: 'Secure Connection Failed An error occurred during a connection to bstsrs.in. SSL received a record that exceeded the maximum permissible length. Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

On sites I have visited for years. It says to contact website owner, but I can't get on the website.

Any advice on what I can do?

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

Every time I try to get on Discourd I get a message that says An error occurred during a connection to discord.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Secure Connection Failed

An error occurred during a connection to www.psaonline.utiitsl.com. SSL received a record with an incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_READ

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Why am I no longer able to access 'allmusic.com on this browser? Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://fid.agkn.com/f?apiKey=2104320612&r=https%3A%2F%2Fwww.allmusic.com%2Fuser%2Fprofile. (Reason: CORS request did not succeed). Status code: (null).

I have never had a problem opening my email client before in Firefox, but now after the last time I started my computer I get this message when I try to open my email client (Shaw Webmail):

400 Bad Request Request Header Or Cookie Too Large nginx/1.24.0

Oddly though, it will open if I go into the Incognito window. Why is this happening and how can I fix it so I don't have to constantly into Incognito mode to access it?