Firefox Community Forum

Subject: Issue with ChatGPT – Unable to Transmit, or Receive Messages on Firefox

Message:

Dear Firefox Support Team,

I am running version 134.0

I’m using Firefox on my PC, and I’ve been having trouble with accessing and using the ChatGPT platform. Specifically, when I try to send messages, they don’t transmit or load correctly. The page appears, but it seems as though the messages don’t go through.

Here are some details about the issue:

The problem occurs only when I use Firefox. Other websites and services are working perfectly fine on my browser, so I don't believe it’s an internet connectivity issue, and I have full wifi bars. I can access the site and interact with it on my phone, and on the desktop app (which goes down occasionally), but the desktop version doesn’t work properly. It worked fine for a full day, maybe two. I have a paid subscription. I’ve also noticed the error message in the Console: "Source map error: Error: request failed with status 404" in the Console when I try to interact with the platform. I’ve already tried basic troubleshooting steps, including clearing cache and cookies, disabling extensions, and ensuring my Firefox browser is up-to-date, but the issue persists. Could you please help me figure out what’s causing this problem? Any guidance or suggestions would be much appreciated. Thank you.

This happens when I click a link in an email or elsewhere. Firefox responds otherwise, I can open links within Firefox. It used to simply open the link in a new tab.

How can the previous behaviour be restored? so I can open a link in an existing FF window?

I’ve been experiencing an issue with Firefox where the keywords I add to my bookmarks randomly disappear. I’ve made sure to save them correctly, but after some time, the keywords seem to vanish without any explanation. This happens intermittently, and it’s frustrating because it affects how I organize and access my bookmarks efficiently.

Has anyone else encountered this problem? If so, is there a fix or workaround available? Any guidance or advice would be greatly appreciated!

cannot log onto att.net for my email acct...using firefox............microsoft edge is no problem...it says it is due to a connective issue? Help!...... thanks..

When I open one tab on Firefox, my task manager shows multiple programs running along side it. I know some extra processes are needed but this seems like an unusual amount. I have included a screenshot of the tasks that appear. When I try to delete these, they reappear. I have tried various online solutions such as uninstalling and reinstalling, and checking various settings. It is affecting my computer's performance and I am not sure how to solve this. Thank you!

I went to right click on a open tab to share it with somebody. The share link has many unwanted choices. I wanted to clear those. So I went to Firefox settings Cookies and Site Data to clear everything in the cache, it will not remove them. Any help greatly appreciated.

Trying to search on Firefox is now 70% impossible. Keep getting error code: Secure Connection Failed

"An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

What is going on with this? I even get this code when I try to search on how to reset ALL settings back to factory default. What can be done??

I'm on a page I want to save to bookmarks. I double click the star and select the bookmark list, then save - but the page is not showing on the list. The list was recovered from another browser but was originally Firefox. Should I start a new bookmark list and if so how do I import all the categories and book mark?

Latest Firefox. Actions: 1. clear the cache. 2. exit FF. start Resource Monitor 3. start FF and monitor network connections. Have at least 20 outgoing internet connections. Why so many internet connections and how to disable them in FF ???? windows Thanks.

I save an article on pocker, I click next to the pocket box it goes away, but when I go to print the article it shows the pocket box, that is a change in the software, how do I fix this?

Some time this year I noticed that when I get home from work and wake up my monitor (PC is always on and doesn't sleep or log out) I get an email notification in the bottom right corner for every email I received that day and it takes a couple of minutes to clear.

I don't remember this before, it was only live notifications in the bottom right as they came in, if you clicked the Windows notification icon it would show you all of the past notifications on the list of course.

I still want the notifications for live incoming mail but not all of the unread emails previously.

I don't know if this is a Firefox setting or a Windows one but I couldn't figure out how to change without disabling notifications all together.

While in ProCore I will open the drawings and Firefox will present it correctly with the markups tools. After 2 or 3 drawings the markups box will no longer show up. I have to go to Firefox settings and delete the cache, restart ProCore and the drawings will go back as they should be.

I have two computers - one Windows 10 and one Windows 11 I have Firefox 135.0 installed on both of them. When I'm looking at a recipe on the website: https://www.tasteofhome.com/recipes/slow-cooker-rotisserie-style-chicken/?_cmp=slowcookernl&utm_source=email&utm_medium=newsletter&utm_campaign=&utm_audience=&_mid=754995&ehid=f2c9dc4df75a96cec74bb878e8e55ed61233365f&os_ehash=f2c9dc4df75a96cec74bb878e8e55ed61233365f&_PermHash=33bd81daea6ba3d5b9b6bfe1b1324a6a59c6cf4637a8060e34a28dd3bb62483f&tohMagStatus=NONE the new computer has a spinning circle for looking at the reviews. The old computer displays them right away. Both computers are sitting side-by-side on my desk, plugged into the same LAN, and using the same Comcast ISP connection. Also, the Edge browser on the Windows 11 computer shows the reviews right away - no spinny circle.

I am having difficulties opening certain web site or click on emails to open a web page. I have been copying the addresses and pasting in Chrome to successfully open these websites. I have been a Firefox user for many years and never had this problem. I an using Windows 11 64 bit.

Please help!

Charles Simonet