חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've tried updating my Firefox browser several times, but none of the updates for the newer versions work. I'm running Windows XP and Firefox 3.5. I've tried v.6 & v.7 but they don't open/run. Help please?

  • 3 תגובות
  • 7 have this problem
  • 20 views
  • תגובה אחרונה מאת ideato

more options

As the question says, I can't seem to install v.7 correctly. I can download it. Open the file. Start to install it... but then nothing happens. When I open Firefox again (after rebooting sometimes) I still get version 3.5. Is there something I'm not doing?

Now that I look at the trouble shooting info I'm not sure. Every website I go to that requires a recent version of Firefox says I need to update my browser because it's old. I can't even access Google+ which I would like to use because it thinks my version of Firefox is 3.5. Suggestions?

כל התגובות (3)

more options

Try to update from your firefox. Go to HELP then ABOUT FIREFOX then click CHECK FOR UPDATES. This automatically update firefox.


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

Well, it says I already have the most recent version. However Google Plus still says my version is out of date.

A friend suggested I back up my bookmarks, then try uninstalling & reinstalling Firefox the traditional way, and rebooting my system afterwards.

I'm going to try that to see if there is some kind of other issue going on between Google Plus and all of the websites that say my browser is out of date (ie. version 3.5) when it is not.

Thanks!

ps. I did try what you suggested, and that's where I found out my browser version is current.

more options