Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none wored.

  • 1 תגובה
  • 0 have this problem
  • 18 views
  • תגובה אחרונה מאת david
  • Open

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none worked.

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none worked.
צילומי מסך מצורפים

כל התגובות (1)

That message indicates that the profile has been tampered with or moved from another PC improperly. If you are willing to start over, click to c:\users\<yourid>\appdata\roaming and DELETE the folder named thunderbird. Do this with thunderbird not running. Then restart thunderbird and it should create a baseline profile. If you had transferred from another computer, we can assist, probably, in getting this fixed. Tell us more.

פרסום שאלה

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.