Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

חיפוש בתמיכה

יש להימנע מהונאות תמיכה. לעולם לא נבקש ממך להתקשר או לשלוח הודעת טקסט למספר טלפון או לשתף מידע אישי. נא לדווח על כל פעילות חשודה באמצעות באפשרות ״דיווח על שימוש לרעה״.

מידע נוסף

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Suspicious pop up

  • 4 תגובות
  • 0 have this problem
  • 78 views
  • תגובה אחרונה מאת colin_obrien

colin_obrien
colin_obrien

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien

Despite pop ups being barred on my system I get the attached several times a day. Does anyone recognise it and how can I stop it? I have no Firefox extensions, and have run Norton without finding any problems. There is no indication of its source. It has been on my system for more than a month. Thank you Colin O'Brien
צילומי מסך מצורפים

כל התגובות (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi Colin

Do you have a ChatGPT app installed on your computer?

colin_obrien
colin_obrien Question owner

Yes I do; they tell me the pop up does not come from them.

Paul
Paul
  • Moderator
  • Top 10 Contributor

That message does not appear to be from Firefox - it would not know about the ChatGPT app installed on your device.

I would guess that this message is either from Windows or from ChatGPT.

colin_obrien
colin_obrien Question owner

Thank you for the reply. I have removed ChatGPT from my system for a couple of days and the message stopped. I have now reinstalled it, and am waiting to see if the pop up reappears. ChatGPT claims the message does not come from them.