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132.0 Update Fails

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  • תגובה אחרונה מאת Mr Greg

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Windows 11 system; currently running 131.0.3 (64-bit).

Was offered the chance to update to 132.0 (About | Help) (I do not and will not ever allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button...

And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active.

Tried again with a full shutdown instead of using the update button, same result.

So how do I force this update to install?

Windows 11 system; currently running 131.0.3 (64-bit). Was offered the chance to update to 132.0 (About | Help) (I do not ''and will not ever'' allow automatic updates without user approval, and my profile is stored in an entirely separate folder structure well away from the insecure \users hierarchy). Did the usual click on the update button, showed 132.0 downloading, update button changed to "Restart to Update", clicked the button... And the update failed. Help | About shows 131.0.3, and the "Restart to Update" button is still active. Tried again with a full shutdown instead of using the update button, same result. So how do I force this update to install?

כל התגובות (6)

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Continued failure to 132.0.1 update, same symptoms (stuck on 131.0.3).

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Continued failure past 132.0.1. Elevating to bugzilla.

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https://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating

Also some security software have interfered in different ways with Firefox download and internal Firefox updates on Windows.

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Wasn't a help...

(1) Not running Windows 7 or Vista; tried as "administrator" and that didn't help. (2) Rebooting did not change things, not even rebooting after shutting down Firefox manually before the restart. (3) Only the standard Windows 11 security software is running, and this occurred specifically with 132.x (which was between software updates from Microsoft). (4) Perhaps most to the point, there's no "fail" message at all -- just an endless loop suggesting that I restart to update, and retaining the current version number. That is, it fails without a failure notice.

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OK. Here we go... On 3-4-2025, I did the update to V 136.0 . It failed to update on restart. I closed FF, and reopened it. That completed the update. Today I did the update to V 136.0.1 . It failed to update on restart. Closed and reopened FF. Nope. Tried again. Nope. Went for FF Help, which directed me to D/L and run installer. That totally Borked FF. New install with no previous settings or history or bookmarks. GAAAAAAAA!!!! Had to do a System Restore to previous good system backup, which worked (Thank Lord Microsoft!). Need some resolution here. Thanks, everybody. Greg

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So... Here is what I just did at 12:20 AM, 3/13/2025. (Not the time indicated above.)

Tried to update FF from Tools/Settings/Firefox Update. It started to download a 10.1 MB update. That failed due to failure to apply an update patch.

It then downloaded a 73 MB update, which took an appropriately long time. Status: Install Pending. "Restart to Install FF" That failed again. No surprize.

So I CLOSED FF. And I waited and watched my Resource Monitor for CPU, DISK, and NETWORK activity. Took about five minutes to stop thrashing. I then OPENED FF. And it has done the update, and all is well.

Go figure. Greg

השתנתה ב־ על־ידי Mr Greg

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