Avatar for Username

חיפוש בתמיכה

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

אשכול זה הועבר לארכיון. נא לשאול שאלה חדשה אם יש לך צורך בעזרה.

Web page will not load properly

  • 1 תגובה
  • 1 has this problem
  • 6 views
  • תגובה אחרונה מאת FredMcD

rdfield
rdfield
more options

When I try to load the sleepiq web site I get this: https://sleepiq.sleepnumber.com/#/ and a blue screen. When I load the same website from Chrome I get this: https://sleepiq.sleepnumber.com/#/dashboard/sleep, and the page loads. Safari is the same as Chrome, I get the information I'm looking for. As Firefox is my default browser I'd like to be able to fix this problem.

When I try to load the sleepiq web site I get this: https://sleepiq.sleepnumber.com/#/ and a blue screen. When I load the same website from Chrome I get this: https://sleepiq.sleepnumber.com/#/dashboard/sleep, and the page loads. Safari is the same as Chrome, I get the information I'm looking for. As Firefox is my default browser I'd like to be able to fix this problem.

כל התגובות (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}